Quick Facts About Wing Yip Superstore Croydon
The Wing Yip Superstore in Croydon has several strengths that make it a popular choice for customers searching for Chinese groceries and products. Firstly, many customers praise the store for being welcoming and clean, making it a pleasant shopping experience. The cleanliness and hygiene of the store are seen as strengths, as it ensures that customers feel comfortable and confident in the quality of the products they purchase.
Another strength is the variety of products available at Wing Yip Superstore. Customers appreciate the wide selection of Asian grocery items, including dry goods, frozen items, fresh fruits and vegetables, seafood, and butcher counter items. This extensive range allows customers to find everything they need in one place, saving them time and effort. Additionally, the availability of fresh and authentic Chinese products, such as fresh noodles and king prawns, is highly regarded by customers.
The customer service at Wing Yip Superstore is also seen as a positive aspect. Customers mention that the staff are helpful and polite, making their shopping experience more enjoyable. The presence of staff on the shop floor to assist customers is appreciated, although some commenters highlight that the consistency of assistance can be hit and miss.
The presence of a restaurant within the store premises is viewed as a strength by customers. They mention that the Chinese restaurant serves delicious dim sum and Chinese dishes, making it a convenient option for a meal while shopping. Additionally, the availability of excellent parking facilities, both on the rooftop and in front of the store, is mentioned as a positive aspect. This provides customers with ample parking space, making it easier for them to visit the store.
Despite these strengths, there are also some weaknesses that customers have identified at Wing Yip Superstore. One recurring issue is the inconsistency in stock availability, especially post-pandemic. Customers mention that there are often more empty shelves than expected, and finding certain items can be a hit-or-miss experience. While the basics are usually in stock, customers express frustration at not being able to guarantee the availability of specific products.
Another weakness mentioned by customers is the occasional rudeness of certain staff members, particularly at the tills. While the majority of staff is praised for their politeness and helpfulness, the negative experiences with some members of the till staff indicate a need for improvement in customer service consistency.
Some customers have also commented on the increase in prices at Wing Yip Superstore. The recent cost of living increases have resulted in higher prices, making some customers feel that the store is becoming less affordable. However, it is acknowledged that this increase in prices may be a result of the current economic climate.
One specific weakness highlighted by a customer is the parking situation. The time limits and potential parking fines are seen as cumbersome and frustrating. The 4-hour limit on the rear rooftop car park and the 2-hour maximum in front of the store, with no return within 2 hours, can lead to inconvenience and the risk of fines.
Lastly, some customers mention that there has been a decline in standards at the store following a recent refurbishment. They report that the fresh fish counter no longer offers live lobster or crab, and that the meat counter does not appear fresh. Additionally, the frozen section has been low on several items. These issues, however, are attributed to potential supply chain issues and it is hoped that the store will improve in the future.
In conclusion, the Wing Yip Superstore in Croydon has several strengths that make it a popular choice for customers seeking Chinese groceries and products. The cleanliness and hygiene of the store, the variety of products available, the good customer service, and the convenient parking facilities are all seen as positive aspects. However, there are also weaknesses, such as inconsistent stock availability, occasional rudeness of staff members, increased prices, parking restrictions, and declining standards in some areas. Overall, Wing Yip Superstore in Croydon remains a recommended choice for customers, but improvements in certain areas would further enhance the customer experience.
Best TL Reviews
Wing Yip is the most welcoming, the cleanest and most hygienic of ALL the chinese super store. I promise you won’t be disappointed at all. They have a good variety of products, reasonably priced. They also have a toilet facility in store. The customer service is good. I buy so much stuff from them. They have the best king prawns. Fresh Chinese products too. Fresh noodles. The restaurant in the shopping area is also very good. Excellent parking facility. Highly recommend A*
Large superstore with all your Asian grocery items from dry goods to frozen items and fresh fruit and vegetable as well as the fresh seafood and butcher counter and Joss offerings for your ancestors.
Prices are very reasonable compared to inflated prices in central London.
Plenty of parking space here too and located just next to a bus stop or a short stroll to waddon station.
There is also an excellent Chinese restaurant located on the same premises serving delicious dim sum and Chinese dishes. My go to Chinese supermarket
A huge Asian Supermarket with a large selection of goods - it's strange to see where all the takeaways get their food from! Loads of space, plenty of staff and bulk buy is an option. The fresh counters seem to have gone down hill a bit recently and the prices are creeping up - but then I guess, given the climate, that's to be expected!
Wing Yip used to be THE Chinese superstore to get all your Asian ingredients from. They do have a good range of products BUT can’t guarantee stock. Post pandemic it seems that there are more empty shelves than ever. It’s becoming a regular occurrence. The basics are usually in stock hit and miss at best. Still worth a visit.
Store is clean and workers are always on the shop floor to assist but that too, is hit and miss. One particular female member of till staff is rude and that’s speaking from my own experience and having witnessed others.
All in all it’s nice to see a diverse workforce.
Customer
You will get everything Chinese here including live crabs and lobsters (pricey though). Canadian lobsters £37 per kg. If you like big king prawns you have to go there at 10am. Salespersons at the till are rude
Amazing Chinese supermarket with huge selection. Prices have gone up considerably though due to recent cost of living increases.
Car parking is so silly: 4-hour limit on rear rooftop car park, but only 2 hours max in front of the store. No return in 2 hours. £100 parking fine!!!
An old favourite of mine however recently been refurbished and the standards seem to have slipped a bit. Fresh fish counter no longer has live lobster or crab, no oysters or razor clams. Meet counter did not look fresh either. Frozen section low on several items however what we did get was amazing. Hoping this is all related to supply chain issues and that they step it up again. Will check back in the new year.
Good selections of bottles that I would buy from here for competitive price. Plenty of car parking spaces. Staffs were polite and helpful.
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Wing Yip Superstore Croydon Info
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Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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