A Chung Fish & Chips Chinese Takeaway

+44 1228 520590

2 Wood St, Carlisle CA1 2SF United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About A Chung Fish & Chips Chinese Takeaway

A Chung Fish & Chips Chinese Takeaway, like any other business, has its own set of strengths and weaknesses. By analyzing the comments provided, we can uncover some of these aspects.

One of the strengths of A Chung Fish & Chips Chinese Takeaway is their accommodation for customers with dietary restrictions. The customer with Celiac disease was pleased with the gluten-free options provided by the restaurant. This shows that the establishment values the needs of all its customers and makes an effort to cater to specific dietary requirements. This is a strength as it allows the restaurant to attract a wider customer base and create a positive reputation for accommodating various dietary needs.

Additionally, another strength that can be identified from the comments is the popularity of the restaurant among locals. One customer mentions how busy the place is, indicating that it is well-liked within the community. The fact that customers have been patronizing the restaurant for years also suggests that they have developed a loyal following. This strength implies that the food and service provided by A Chung Fish & Chips Chinese Takeaway are satisfying to many customers, leading to repeat visits and positive word-of-mouth, which can contribute to the restaurant's success.

Another strength that can be identified is the delicious taste of certain dishes. The customer who had the house special fried rice, curry sauce, chips, chicken chow mein, spring rolls, and prawn crackers described them as "yummy." This positive comment indicates that the food at A Chung Fish & Chips Chinese Takeaway can be enjoyable and satisfying. Delicious and flavorful dishes can be a significant strength for any restaurant as it attracts customers who seek enjoyable dining experiences.

However, despite these strengths, several weaknesses are mentioned in the comments as well. One common criticism is the rudeness of the co-owner or staff. Multiple customers mentioned encountering rude behavior from the staff. One customer specifically mentions the co-owner being "beyond rude" and another one expressing disappointment in the lack of politeness and professionalism. Rude customer service can be a significant weakness for any establishment as it creates a negative experience for customers and can deter them from returning or recommending the restaurant to others.

Another weakness mentioned in the comments is the quality of the food. One customer expressed disappointment in the chicken dishes, describing them as being of poor quality and reminiscent of pre-packaged supermarket chicken. This criticism indicates that the restaurant may be using lower-quality ingredients or not maintaining the same standards as before. Inconsistent or low-quality food can be detrimental to the reputation of a restaurant and lead to negative reviews and customer dissatisfaction.

Furthermore, the absence of a popular dish, lemon chicken, is mentioned as a weakness in one of the comments. The customer expresses surprise that a Chinese restaurant does not serve this widely recognized dish. Not having popular and expected menu items can disappoint customers and may give the impression that the restaurant does not offer a comprehensive menu or lacks authenticity.

In conclusion, A Chung Fish & Chips Chinese Takeaway has several strengths and weaknesses based on the comments provided. The strengths include accommodating gluten-free diets, popularity among locals, and positive reviews for some dishes. However, weaknesses include rude customer service, poor food quality, and the absence of popular menu items. It is important for the restaurant to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation in the community.

Best TL Reviews

I have Celiac and stick to my gluten free diet,Chung’s have been so helpful and produce excellent gluten free meals,nothing seems to be any trouble first class service and no worry’s about the food. Ste D

Very busy so I guess the locals like it. I had beef and green peppers in a black bean sauce which was far too salty. Spring rolls were different to say the least. Egg fried rice was ok. Lady serving was pleasant.

As usual, house special fried rice, curry sauce, chips and chicken chow main and spring rolls and prawn crackers. Yummy ???? only Chinese I'll go to, been going to this for years.

A VERY generous 2*. How this place has got 4.4* average is beyond me. The (I assume) owner is beyond rude. Been 5 times, never been any better than contemptuous.

Was willing to forgive the abruptness and decidedly average food as it's the 'right' side of town to be convenient but I'll never spend another penny there.

And what self respecting Chinese doesn't do Lemon Chicken? Lemon Chicken!? Lemon Chicken!? Every Chinese in the land does it.

We have used this chip shop for many years but find the Chinese co-owner to be very rude. Everything is a problem to her and I have yet to get a please or thank you off her whereas George can’t do enough for his customers and is always very polite and pleasant. My order tonight wasn’t to the standards I expect from there and when I rang and told her I wasn’t happy she replied with “if your not happy go elsewhere”, not very professional at all!!

Worst ever Chinese I have had asked for the chicken well done and it was pink the staff don’t interact very well the customers at all I think it might have been because it was near to closing time , bad experience and a total waist of money I would avoid this place in future

Quality of food is poor, used to get proper chicken in the chicken dishes now it's like that pre packed stuff you buy from supermarkets. Only saving grace is the chips are good.

OMG it was all so yummy. Visiting the area but visited on recommendation. Curry sauce and pattie. a family recipe. Fish in batter very delicious so too the spring rolls. Nina