Keith's Coffee Hut

+44 7872 578909

3-4 Sea Wall, Whitstable CT5 1BX United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Keith's Coffee Hut

Keith's Coffee Hut has both strengths and weaknesses, as highlighted in the comments above. One of its strengths is its food quality, specifically the crab sandwich. The comment mentions that it was "out of this world," highlighting the excellent quality of the bread and the fact that it was neatly packaged in a compostable takeaway box. This indicates that Keith's Coffee Hut prioritizes using high-quality ingredients and environmentally-friendly packaging options. Another strength mentioned in the comments is the location. The cafe is described as a "nice little caff" nestled behind the sea wall next to Whitstable Yacht Club. It offers outdoor seating with a fantastic sun trap and views of the sea and sailing classes. This makes it a great spot for people watching and enjoying the surroundings.

The coffee at Keith's Coffee Hut is also mentioned as a strength. It is described as great and better than the coffee at major high street chains. This indicates that Keith's Coffee Hut takes pride in serving high-quality coffee to its customers. Additionally, the prices are mentioned as decent, allowing customers to enjoy their coffee at reasonable prices.

While there are several strengths, there are also some weaknesses mentioned in the comments. The most prominent one is the disappointment with the fish tacos. The customer states that what they received was tasteless breaded fish with soggy lettuce wrapped in a cold tortilla, lacking the slaw, coriander, and salsa that they were expecting. This indicates that Keith's Coffee Hut might have inconsistencies in their food preparation and the ability to meet customer expectations. It can be seen as a weakness in terms of the food quality and consistency.

Another weakness highlighted in the comments is the grumpy service. One comment specifically mentions Keith's demeanor, stating that he needs to work on his manners and efficiency. Another comment three years later confirms that Keith is still grumpy, and his wife is also described as very grumpy. This indicates that the customer service experience at Keith's Coffee Hut might not be the best, with some customers having negative interactions with the staff. This can be seen as a weakness since good customer service is crucial for a positive overall experience.

In conclusion, Keith's Coffee Hut has various strengths such as their excellent crab sandwich, environmentally-friendly packaging, great coffee, and a lovely location. However, there are weaknesses that need to be addressed, particularly in terms of consistency in food preparation and the grumpy service provided by Keith and his wife. These weaknesses can impact the overall customer experience and should be taken into consideration for improvement.

Best TL Reviews

Crab sandwich was out of this world. Fresh, massive doorstop sandwich, excellent quality of bread. And neatly packaged in a compositable takeaway box. Highly recommend!

We ordered “Fish tacos with spicy slaw and coriander salsa”. Look at the picture...

What arrived was truly disgusting. Tasteless breaded fish with soggy lettuce wrapped in a cold tortilla like a burrito. No slaw. No coriander. No salsa. Not a taco. Really disappointed ????

Nice little caff (rather than café) nestled right behind the sea wall next to Whitstable Yacht Club. All seating is outdoors and if the sun is shining you'll find yourself in a fantastic sun trap. People watching a plenty, and glimpses of the sea and sailing classes too. Food is simple and unfussy - in a good way.

Tasty and generously filled prawn and crab sandwiches, we had one of each, with home cut chips! Popular place, be prepared to queue - worth the wait!

Great coffee, decent prices at a lovely location.

Much better than the coffee at the major high street chains. Also good looking menu, didn't eat anything but the bacon butties coming out the kitchen looked great.

Great coffee and really nice fish and chips at reasonable prices. Friendly staff and great location

Lovely little spot, has tables to sit outdoors or you can get takeaway. The salt and pepper squid was really well cooked with the squid tender and nicely seasoned. Crab sandwich has a generous amount of crab and was also delicious. Staff friendly.

Keith needs to work on his manners and efficiency. Grumpy service takes forever.

This is an update three years later. Keith is still grumpy but his wife is also working there and she is very grumpy as well. Decent cup of tea.