Black & White Cafe

+44 29 2034 4408

1 N Clive St, Cardiff CF11 6NP United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About Black & White Cafe

Black & White Cafe, based on the comments provided, has a mixture of strengths and weaknesses. It is important to analyze these comments in order to provide a comprehensive understanding of the cafe's performance.

One of the biggest strengths of Black & White Cafe is its service. Multiple comments mention that the staff are friendly and provide great service. This is a crucial aspect of any dining experience as it can significantly impact a customer's perception of the establishment. Friendly staff create a welcoming atmosphere and can enhance the overall experience for customers.

Another strength mentioned in the comments is the reasonable prices. Customers appreciate good value for their money, and this is reflected in the positive feedback received by Black & White Cafe. Offering affordable meals can attract a wide range of customers and contribute to its popularity.

Furthermore, it is evident that the cafe has a loyal customer base. One comment mentions visiting the cafe for the first time 45 years ago and returning due to the positive experience. This loyalty speaks to the cafe's ability to consistently meet customer expectations and maintain a positive reputation over many years.

However, the comments also highlight several weaknesses that need improvement. The most significant issue is the quality of the food. One customer mentions receiving a cheese and onion panini that was not heated and consisted of raw onion and shredded cheese on a half baguette. Another customer expresses disappointment in the mocha, describing it as a mixture of instant coffee, hot chocolate powder, and boiling milk. These comments indicate that the cafe's food preparation and quality control need attention.

Additional weaknesses include missing ingredients, such as no tomato and no mushrooms, and a lack of butter on the bread. These details may seem minor, but they accumulate and impact a customer's overall satisfaction. Consistency and attention to detail are crucial in the food industry, and the cafe should make improvements in this area.

Despite these weaknesses, there are still positive comments regarding the food, suggesting that it has the potential to be improved further. Customers appreciate the taste of certain dishes, such as the steak pie, chips, peas, and gravy. Another customer mentions a tasty jacket potato with cheese and beans. Building on the strengths of these dishes could elevate the overall food quality and enhance the reputation of Black & White Cafe.

In conclusion, Black & White Cafe has several strengths, such as friendly staff, reasonable prices, and a loyal customer base. However, it also has weaknesses that need to be addressed, mainly relating to the quality of the food, missing ingredients, and attention to detail. By focusing on improving these areas, the cafe has the potential to significantly enhance its overall performance and provide a better dining experience for its customers.

Best TL Reviews

Ordered a cheese and onion panini and was given a half baguette with raw onion and shredded cheese. Was expecting it would at least be heated.

The mocha I also ordered was a teaspoon of instant coffee plus a teaspoon of hot chocolate powder in boiling milk. Bit disappointing.

Other than the food, the service was great, the staff were friendly, and the prices were good. However I'm afraid I can't recommend the café given the state of the food.

Food was good

No tomato and no mushrooms

Not butter on the bread either

Great potential could do a bit better !

Great food and fabulous service from George and his staff. Always a pleasure to back to a cafe I visited for the 1st time 45 years ago. George has renovated the complete building and it looks great. Well done.

Good food ,great and friendly staff ,and reasonable priced ,can't fault it .

Great food for the price! Opens early on a Sunday, which was great for us too!

Steak pie, chips peas and gravy, always top notch and piping hot, been going here for 50 years to see George and his dad before him excellent ☆☆☆☆☆☆

Tasty jacket potato, cheese and beans. Good value and friendly.

Breakfast , toast and tea for £5.50. What more do you want. Owner is a wonderful character. Cracking cheap eat