Quick Facts About Shek Wu Chinese Takeaway
Shek Wu Chinese Takeaway appears to have a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the establishment, we will examine the comments provided.
Strengths:
1. Prompt and hot delivery: Customers have mentioned that their takeaway arrived on time and was still hot. This indicates that Shek Wu Chinese Takeaway has efficient and reliable delivery service.
2. Flavourful and delicious food: Multiple customers have praised the flavors and taste of the food. This implies that the restaurant maintains a high standard in terms of the quality and taste of their dishes.
3. Generous portions and freebies: Customers have mentioned that the portions of food provided were large and satisfying. Additionally, some customers even received free dishes and drinks with their orders. This indicates that the establishment values customer satisfaction and goes above and beyond to provide value for money.
4. Helpful and friendly staff: Some customers have commended the staff for being helpful and friendly. This suggests that the restaurant has good customer service and is attentive to the needs and preferences of its customers.
Weaknesses:
1. Inconsistent quality: One customer mentions that the food quality has gone downhill recently. Complaints include soggy food and undercooked batter. This inconsistency in food quality could be a significant weakness and may discourage customers from returning.
2. Rude owners: Another customer mentions that they had a bad experience and were treated rudely by the owners of Shek Wu. Rude customer service can severely impact a restaurant's reputation and discourage potential customers from visiting.
3. Lack of payment options: One customer suggests that the restaurant should accept card payments for convenience. This could be a weakness as it limits the payment options for customers and may deter those who do not have cash on hand.
In conclusion, Shek Wu Chinese Takeaway has strengths such as prompt delivery, delicious food, generous portions, and friendly staff. However, they have weaknesses in terms of inconsistent food quality, rude owners, and limited payment options. To improve, the establishment should focus on maintaining consistent food quality and addressing any customer service issues with their staff. They should also consider adopting card payment options to enhance convenience for their customers.
Best TL Reviews
Just had a lovely takeaway of Chicken Satay it all arrived hot and promptly and was superb. Will definitely use again and can recommend. Can't wait to try the Fillet Steak dishes.
Wow ... 1st time trying this establishment and am so impressed, the flavours are outstanding, the crispness has great crunch, the amount of food is huge - we were given a free chicken dish and free drinks - no faults at all - we've found our new Chinese Takeaway for sure
Everything about the take away was perfect. Delivered on time, great portions, amazing flavour, great quality and good temperature. Will definitely be going back!
Rice box deal is great £6 with a great choice & good value for money. Staff are helpful and friendly. Would like them to take card as makes it easier and convenient.
I’ve ordered from this place many times and recently they’ve gone down hill a mile. The chow main used to be absolutely scrumptious but now it’s worse than poo. The salt and chilli chips had no flavour not even a pinch of salt. Since this form of bad Chinese takeaway I have gone to fellow takeaway just down the road the Mandarin House in Earls Barton all the food is top notch and the staff are quick frankly impeccable. Highly recommend and whoever is experiencing this down fall at Shek Wu get down to the Mandarin House NOW!!! ????????????
We had a terrible experience here - we placed a substantial order (over £70) and threw most of it in the bin. Will not be coming back here and will find an alternative. Soggy 'crispy' beef, undercooked batter on the chicken balls, the two orders of beef chow mien had some sort of jelly consistency on the beef. If this was the first Chinese food I had tried I think it would have put me off for life. Steer clear.
Terrible experience and the owners were very very rude to me and my son. They didn’t complete our order and we went to the mandarin house in earls Barton instead. This place was much better and the owner Ken lee was very kind to me would recommend going there instead
Fantastic food and perfect servoce everytime. Portions are fantastic. Have never found a better one locally. Sauces are tasty. Food is fresh and full of flavour. Food is also very consistent due to their chef. Prices all very reasonable too. Can't recommend enough.
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Tuesday | Closed |
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