A Gentle Touch Grooming

+1 813-645-1802

111 7th Ave NE, Ruskin, FL 33570 United States of America

Open Today: -

Quick Facts About A Gentle Touch Grooming

A Gentle Touch Grooming place has received a mix of positive and negative comments from customers. In order to thoroughly analyze their strengths and weaknesses, let's examine each comment in more detail.

Starting with the positive comments, one customer mentions that their rescue kitten was given a great bath and was well taken care of. The customer appreciated the friendly service and noticed a significant improvement in the cleanliness and smell of their kitten. This suggests that A Gentle Touch Grooming place excels at providing quality grooming services for cats and has a friendly and caring staff.

Another customer shares a heartwarming story about their Mini Doodle dog. They explain that despite having a matted coat, A Gentle Touch Grooming place was able to clean and groom their dog effectively. The customer praises the groomers for their skill in keeping the dog beautiful and expresses their satisfaction with the outcome. This indicates that the grooming salon has expertise in handling dogs with challenging coats and providing satisfactory results.

The comment further emphasizes the caring nature of the groomers, highlighting that they went out of their way to accommodate the customer's urgent grooming needs. This demonstrates good customer service and a willingness to go above and beyond to satisfy their clients.

Moving on to the negative comments, one customer mentions that the store is in need of a thorough cleanup. They express dissatisfaction with the cleanliness of the premises and claim that they cannot go back due to this issue. This suggests that A Gentle Touch Grooming place may have a weakness in maintaining a clean and hygienic environment.

Another customer shares a distressing experience with their Pomeranian. They requested a specific haircut for their dog but were disappointed to find that the groomers had shaved the dog completely bald. The customer further describes the traumatized state of their dog, with raw and inflamed skin, causing the dog pain and distress. This indicates that there may be a lack of communication or skill in understanding and executing specific grooming requests, potentially resulting in harm to the animals.

Moreover, a negative review mentions the unpleasant smell in the establishment, the unfriendly behavior of some staff members, and the presence of pet hair everywhere in the back area. This suggests potential weaknesses in maintaining a pleasant and clean environment and providing excellent customer service.

However, it is important to note that there are positive comments praising the grooming skills of A Gentle Touch Grooming place, specifically regarding nail cutting and handling pet grooming for older dogs. These strengths should be acknowledged as they demonstrate competence in specific areas of grooming.

In conclusion, A Gentle Touch Grooming place has various strengths, including their ability to provide high-quality grooming services for cats and dogs with challenging coats, as well as their caring nature and good customer service. However, they also have weaknesses, such as maintaining cleanliness and hygiene, understanding and executing specific grooming requests, and providing a pleasant and welcoming environment. These weaknesses should be addressed in order to improve overall customer satisfaction and reputation.

Best TL Reviews

every dog places smells and i gave them the benefit of the doubt and trusted them. my dog was groomed but not bathed. still had sand in his hair. he looked crazy . cheap ok but is not worth it because you want your dog bathed and clean.

Had a rescue kitten in need of a good bath. They took great care of her and were very friendly! When I got her back she smelled amazing and looked so much cleaner. She was a feral/stray, so the difference was definitely noticable. I'll be going back!

Long story short we have a Mini Doodle (30lbs) whose coat became an obsolete train wreck through a move from up north to Apollo Beach and a cancelled appointment with another groomer.

These things happen, sometimes for a good reason. I truly believe that in this case it was all so that Jackie-O (the doodle) could find her new groomer.

A Gentle touch picked up my call and after hearing my story and what we needed they said, “we’re booked up tomorrow but bring her in at 9am and I’ll find a way.”

They did find a way. They took our pup in and got her cleaned up. Lots of the hair had to be cut because the matting had gotten bad. Somehow they still kept her beautiful. When we saw Jackie we were so pleased to see her clean and happy.

We know now who to go to and already have our eye set on a date 6 weeks from now to re visit A Gentle Touch for another full service.

If you’re looking for someone who cares about you and your dog as much as their business then look no further. This is where you need to be.

They did a good job grooming my dog however the store needs a massive cleanup can't go back because of the need for cleaning.

I asked for my Pomeranians hair to be cut short for the summer and provided a picture, they shaved him completely bald and I thought he was fine until I got home and noticed he was acting completely traumatized, his underneath private area is completely inflamed and raw and he can’t even walk and keeps crying from being in pain. His shave left Multiple raw patches of skin, which I won’t even post pictures of because some are by his private area which he keeps shaking and crying from pain.my poor baby will probally be traumatized to ever go to the groomer again.

The location was smelling with the dodo of a poor dog in the cage. The staff members were not the nicest or friendliness people. One of the staff was coughing with her mouth wide open. The back wasn't clean with pet hair everywhere. Not sure if I'm coming back with my baby.

My boys came back all soft and smelling nice! Anyone who can cut my crazy dog's nails is a hero ❤

My poor puppy was very matted and him being 18 years old was something I delayed for him to do. But thankfully, the ladies got him all squared and now Juelz looks like a freshly shaved down dog and is happy as can be.