V T Nails

+1 301-515-1066

13022 Middlebrook Road, Germantown, MD 20874 United States of America

Open Today: -

Quick Facts About V T Nails

VT Nails is a nail salon that has received mixed reviews from customers. Despite some negative comments, there are several strengths and weaknesses that can be identified based on the comments provided.

One of the major strengths of VT Nails, as mentioned in multiple comments, is the talent and skill of the nail technicians. Vinny and Chong, in particular, were praised for their ability to provide high-quality nail services. Customers appreciated the attention to detail, the time taken to ensure a satisfactory outcome, and the ability to offer personalized recommendations based on the desired style. This expertise and dedication to craftsmanship contribute positively to the overall reputation of the salon.

The cleanliness of VT Nails is also noted as a strength. Multiple customers commented on the cleanliness of the salon and how it enhanced their experience. A clean and sanitary environment is crucial for the well-being of both customers and staff, and the positive feedback in this regard reflects well on VT Nails.

Friendliness, customer service, and a welcoming atmosphere are frequently mentioned as positive aspects of VT Nails. The staff is praised for being friendly, approachable, and accommodating. This positive atmosphere creates a sense of comfort and ease for customers, making them feel valued and appreciated. This is an important strength as it contributes to building loyalty and repeat business.

Several customers also expressed satisfaction with the pedicure services provided by Hanna. They highlighted the care and attention she exhibited, ensuring a pleasant and comfortable experience. The use of massage and gentle techniques was appreciated, further enhancing the strengths of VT Nails in terms of customer satisfaction.

However, there are also weaknesses identified in the comments. One common complaint is the rushed nature of some services. Customers mentioned feeling that their nails were rushed or that the nail technicians frequently left their station to attend to other tasks. This not only creates a lack of focus on the customer but also often leads to a rushed or subpar result. This issue compromises the quality of the service provided and is an area in need of improvement.

Another weakness mentioned is the inconsistency in delivering the desired outcome. Some customers mentioned that their nails did not turn out as expected or as shown in the reference photos they provided. This lack of consistency suggests a need for better communication between customers and the nail technicians in order to ensure that expectations are met and to avoid disappointment.

In addition, there are a few negative comments related to the experience with Vinny, specifically. One customer had a negative experience where Vinny used a synthetic nail that caused damage, leading to broken nails. The lack of care exhibited by Vinny and the distractions in the salon detracted from the overall experience. Another customer mentioned feeling unsatisfied with the quality of Vinny's work. These incidents suggest a lack of professionalism and attentiveness on Vinny's part, which reflects poorly on the salon as a whole.

Overall, VT Nails has several strengths, including talented technicians, cleanliness, friendliness, and satisfactory pedicure services. However, weaknesses such as rushing through appointments, inconsistency in delivering desired outcomes, and negative experiences with specific technicians need to be addressed to enhance the overall quality and reputation of the salon.

Best TL Reviews

I got my nails and toes done to go on vacation with some friends. This is the second time I go to Vinny and he has done an amazing job each time! He always takes his time, asks questions to make sure everything is okay, and really concentrates on his work. I had another nail tech do my toes but she did an amazing job as well. She took her time and it came out so cute.

I have been VT Nails for 7 years. Chong is the best nail tech. He’s good nails and designs. He’s so friendly. The place is so clean, staffs are friendly and nice. I recommend you should come to VT Nails.

Honestly was skeptical about this place because of the reviews but I recommend you try it out. Hanna did my pedicure and I love it. This is the first time I’ve ever gotten a pedicure where none of my toes were cut or bleeding. She was gentle and the massage addition was amazing. I will definitely return! Jung (I think I spelt it right) worked on my nails and I took his recommendation of doing a more V shape French tip for the style I wanted. It’s not the same color or what I came in for, but it’s pretty. I only gave 4 stars because I felt my nails were rushed. Jung apologized for the wait and for leaving frequently but still kept getting up for other things. Staff is friendly.

I’ve gotten my nails done here twice so far and came in with TERRIBLE nails that were too thick. Vinny and another tech fixed my nails and they have been gorgeous! I originally wasn’t sure if I wanted to go here because of the reviews but took the chance and it was worth it. In the first picture I brung my own gems.

Vinny did an amazing job with my nails! He takes his time and concentrates and really puts in the effort to make sure you get what you want. 10/10 recommend and ask for Vinny!!

The only reason why I didn’t rated this place with two stars instead of one is because my nail tech was nice. But their work is terrible quality. My sister and i went in for gel manicure and the man who did my sisters nails rushed her entire appointment. He rushed her to pick a color (that she ended up hating) and then sped through her appointment. Then he filed her nails so harshly that two of her nails bled. She’s only 11 years old this made her very upset and uncomfortable. My nails were done horribly; she picked at my nail beds so much it stung. She did a design on my finger that I asked for that did not look like the photo I showed her. The appointment with her took so long I wondered if she was a new at the job. Over I do not recommend ever coming here, unless you are absolutely desperate.

Vinny did my nails. I came in with dipping powder my nails were very long I was going to do dip again. Instead of wrapping my nails in acetone and aluminum foil. He used a synthetic nail to go under my dip and ripped out all my nails. All my nails broke, horrible experience since I had been working on growing them out. He did not seem to care and did a horrible job on the dip as well. He seemed very distracted with the conversations going on in the salon and seemed to just want to get the job done quick.

VINNY was absolutely great! I came in not really knowing what i wanted so i just picked pink nd neon yellow/green and he came up with his own ideas. I love the service and great customer service from all the staff, definitely a home away from home. i always go to the nail salon when feeling down and they(vinny) made me feel much better