Pinky Nails & Spa

+1 623-337-5125

10277 W McDowell Rd #102, Avondale, AZ 85392 United States of America

Open Today: -

Quick Facts About Pinky Nails & Spa

Pinky Nails & Spa has received a mix of positive and negative comments, which provide insights into the strengths and weaknesses of the place.

Starting with the strengths, many customers appreciated the quality of the work and service provided by the nail technicians. One customer mentioned that it was their first acrylic set and they were super impressed with the outcome. This suggests that the technicians have good skills and expertise in their craft. Another customer mentioned that the nail technician they had was very patient and did an amazing job with the design requested. This indicates that the nail technicians are capable of catering to specific design requests and paying attention to detail.

In terms of customer service, a few positive comments were made. One customer mentioned that the gentleman who did their nails was gentle and frequently checked in to ensure their satisfaction. This shows that the staff is attentive and customer-focused. Additionally, another customer praised the salon for taking care of her even after closing time, demonstrating their commitment to customer satisfaction.

The atmosphere of the salon was also highlighted as a positive aspect by some customers. One mentioned that the atmosphere was awesome, and another customer mentioned that they had a great experience at the salon. This suggests that Pinky Nails & Spa has created a welcoming and pleasant environment for their customers.

Moving on to the weaknesses, there were a few complaints regarding the lack of posted prices. One customer mentioned that they had no prices listed for the services, which can make it difficult for potential customers to make informed decisions about which services they can afford. Another customer mentioned being overcharged for their services. This suggests that there may be some pricing transparency issues or inconsistencies at the salon.

A recurring complaint among some customers was the lack of good customer service. One customer mentioned that the staff was rude and unkind when a problem arose. Another customer mentioned that the salon had a history of bad experiences and that some of the staff members were rude. These comments suggest that there may be a need for improved customer service and better interaction skills among the staff.

Overall, Pinky Nails & Spa has strengths in terms of the quality of work, specific design requests, and some aspects of customer service. However, there are weaknesses regarding pricing transparency and customer service, particularly in relation to rude behavior from some staff members. It would be beneficial for the salon to focus on improving these weaknesses to ensure a more positive and satisfactory experience for their customers.

Best TL Reviews

Excellent work and excellent service. I walked in today and waited about 10 min. This was my first acrylic set ever and I’m super impressed. The prices are standard and I just love how they came out. Will definitely be returning in the future ????

They had no prices posted of the services. Overall it was a great experience. My girst ever pedicure. The girl was gentle and didnt hurt me. I heard horror stories of how pedicures hurt. My only wish is that she didnt talk to me. I felt. a little uncomfortable because she didnt conversate. The guy that did my manicure amazing and sweet I had a little better time with him because he did talk to me.

One of one the best experiences. My nail tech CK was very patient and did a amazing job with the design I asked for. Overall everyone was very nice at this salon

I strongly do not recommend to come here. A dear friend of mine came to take off her nails and in one of them they made her bleed and her nail is shorter then normal! On top of that staff was very rude. She was being patient and said if they can please fix it. They didn’t. Staff should be kinder.

Had a great experience here, the gentleman that did my nails was very gental and asked frequently what I thought about my nails which I appreciate.

I also got a pedicure and let me say the salon had already closed by this time and they took care of me without rushing me.

This shows great customer service and their commitment to their customers. Lisa did amazing with my pedicure and I will be returning here soon.

First time coming here, great experience! Linn did a great job with my gel manicure, she was very nice, took her time and was patient with me when choosing the right nail color. I would definitely return again!

Pedicure was nice. The full set was only black, but one nail was crooked, and they overcharged me for each service. I got the 30 dollar pedicure but they charged me the 50 and the full set they charged me 60 for an all black gel set. I paid because the atmosphere was awesome and It was my first time getting my nails done in years.

I can’t lie , they do such a good job at doing nails but their customer service sucks. I came in asking about a set I wanted and how much it would be and all the lady said was “too much” assuming I didn’t have money lol… I’ve come here many times and have had some bad experiences. Another time this guy was doing my nails and he was soo rough with me it was almost like he was mad at me or something. I miss getting my nails done but I have anxiety coming back to this place because some of them are just rude.