Fades & Blades Barbershop

+1 904-563-6768

13799 Beach Blvd unit 4, Jacksonville, FL 32224 United States of America

Open Today:

Quick Facts About Fades & Blades Barbershop

Fades & Blades Barbershop has both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, we will examine each comment individually and identify the recurring themes.

Strengths:

1. Skilled Barbers: Several customers praised the barbers' skills and the quality of their haircuts. They specifically mentioned barbers like Jose, Joel, and Sham doing a great job. This indicates that the barbers at Fades & Blades Barbershop are experienced and capable of providing excellent cuts.

2. Friendly Atmosphere: Multiple customers mentioned the friendly and welcoming atmosphere of the shop. They felt comfortable and enjoyed the experience. This positive feedback suggests that the customer service and overall ambiance of Fades & Blades Barbershop are strengths.

3. Exceptional Customer Service: The owner of the shop personally reached out to a dissatisfied customer and offered free service to resolve their issue. This level of customer service demonstrates a commitment to customer satisfaction and a willingness to go above and beyond to make things right. This individual attention and care are notable strengths of the shop.

Weaknesses:

1. Rude and Moody Owner's Girlfriend: One customer mentioned that the owner's girlfriend was rude and moody. This behavior can create a negative experience for customers and lead to dissatisfaction. It suggests a lack of professionalism and may impact the overall impression of the shop.

2. Inconsistent Availability: A customer mentioned that they were unable to use the business as they were informed it was closed, but later they were given a different location and time. However, when they arrived, the place was closed again, and the owner did not answer their calls. This inconsistency in scheduling and unavailability is a significant weakness as it can lead to customer frustration, wasted time, and a negative reputation.

Overall, Fades & Blades Barbershop has strengths in terms of skilled barbers, a friendly atmosphere, and exceptional customer service. These positive aspects can attract and retain customers. However, the presence of a rude and moody owner's girlfriend and inconsistent availability are weaknesses that need to be addressed. Improving the professionalism and reliability of staff members and ensuring consistent operating hours will be crucial for enhancing the overall customer experience at Fades & Blades Barbershop.

Best TL Reviews

The two guys were cool and nice but the owners girlfriend was pretty rude and moody. I came in for a cut and she was talking about as I quote, "what's he gettin?" with such a rude attitude and it took allot for me not to react because I'm Old School, I don't put up with that young moody disrespectful attitudes.

I was unable to use the business. We called and a woman answered and let us know that this location was closed. However, she said that she would be able to take my husband as a client around 6:30 at her new location Precision Barber. We drove 30 minutes to meet her and the place was closed. We called her number (that she answered earlier) 3 times with no response. After waiting around for 15 minutes to see is she would show up she never did. We left very disappointed. She called back 2 hours later and said she didn’t answer because her cousin showed up. I am very dissatisfied with the barber. Unfortunately, since I didn’t get her name this is the only way I can review. It was a waste of my time and very unprofessional.

Got a hair/beard cut today here. Nice people, nice shop. Sham cut my hair. Will come back.

They have good barbers here, Jose did a great job on my hair

Came in from a Google search for barber shop. I ended up here. Glad I did. Clean, friendly, and a cool atmosphere. Got a hair and beard trim.

If there is anybody from any part of town looking to level up their aesthetic with a fantastic haircut, you better come here. I had an issue with scheduling my first visit here with Jay the Barber (would not recommend), and the owner of the shop personally reached out to me to apologize and offered me free service herself. My hair looks incredible!! The owner and her brother and lively, genuine, and work with their heart on their sleeves. I will definitely be coming back to these fantastic people for my cuts regularly

This place is truly amazing. Connie cuts my hair all the time and Ruck does my tattoos. They always give me a free beer and hot towel neck shave with every haircut. They always go over and beyond to make me feel welcome. They are the best!!!

I've never see a haircut that built confidence before Joel cut my son's hair. He is professional and friendly. His haircuts are flawless. Fresh lines and great designs! We come all the way from Middleburg just to see Joel. We start school Tuesday and Joel was able to squeeze us in to make sure my son had that extra swag on his first day of middle school. Highly recommended and worth the wait!