Lana's Diamond Salon-Nails salon in Downey

+1 562-923-5385

12252 Paramount Blvd, Downey, CA 90242 United States of America

Open Today: -

Quick Facts About Lana's Diamond Salon-Nails salon in Downey

Lana's Diamond Salon-Nails salon in Downey has received a mix of positive and negative comments, which can help identify its strengths and weaknesses.

Strengths: 1. Excellent service from the owner: The owner of the salon, who also performs pedicures, has been commended for her skills and professionalism. Customers appreciate her friendly and accommodating nature, especially during busy periods.

2. Long-lasting gel nail polish: Several customers have mentioned that their gel nail polish lasted for over two weeks without chipping or fading. This indicates that the salon uses high-quality products and provides excellent application techniques.

3. Luxurious and relaxing atmosphere: The overall ambiance of Lana's Diamond Salon is described as luxurious and relaxing. This is an attractive feature that enhances the customer experience and sets it apart from other salons.

4. Informative and friendly staff: Commenters have highlighted the informative and friendly nature of the salon's staff. This demonstrates a commitment to customer satisfaction and a willingness to engage with clients and address their concerns.

5. Fast service and appointment availability: Lana's Diamond Salon appears to offer fast and efficient service, with several customers mentioning that they were promptly attended to. Additionally, many customers appreciate the availability of appointments, which indicates good scheduling practices.

6. Affordable prices and selection of colors: The salon is praised for its affordable prices and a wide selection of nail polish colors. This allows customers to have a variety of choices and is likely to attract budget-conscious individuals.

Weaknesses: 1. Inexperienced or rushed staff: Some commenters have experienced problems with the quality of service provided by certain staff members. In particular, one customer mentioned that a trainee or inexperienced staff member did not do a satisfactory job on her manicure. This indicates a need for better training or supervision within the salon.

2. Inconsistent nail shape and design: Several customers have complained about their nails being shaped differently or not in the style requested. There have also been mentions of design flaws, such as uneven patterns or misplaced decorations. These inconsistencies indicate a lack of attention to detail and a need for improved quality control.

3. Rushed service: A few customers have mentioned feeling rushed during their appointments, including rushed waxing and nail treatments. This suggests that the salon may prioritize speed over quality, which can lead to subpar results and customer dissatisfaction.

In summary, Lana's Diamond Salon-Nails salon in Downey has several strengths, including excellent service from the owner, long-lasting gel polish, a luxurious atmosphere, informative staff, fast service and appointment availability, affordable prices, and a wide selection of colors. However, some weaknesses, such as inexperienced or rushed staff, inconsistent nail shape and design, and rushed service, indicate areas that could be improved upon to enhance the overall customer experience.

Best TL Reviews

What can I say, the woman who did my pedicure was spot on. She's the owner I think, and she's amazing. Friendly and accommodating for a busy holiday weekend. The girl that did mine and my cousin's manicure was in training or something. She was rushed and did not do a very good job. I asked for almond shape and even showed her a picture but she started making my nails square. I said no, stopped her, and had to correct her several times. Some of my nails are chunky and rough but for 27$ you get what you pay for ..... But seriously all of my nails are a different shape, I could have done this at home. *sigh*

I went for a simple and easy design and eyebrow wax which in total cost me $46. I’m not complaining about the price but my nails are terrible!! The design (as shown below) and the finished look don’t look alike at all. One of my nails is lighter than the other and she messed up the design and didn’t fix it!!! The flowers aren’t even centered ????She rushed through the whole thing and rushed through my waxing (although I do like my eyebrows hence the 2 stars)

Lana's Diamond Salon-Nails did truly an amazing job. I got gel nail polish over 2 & 1/2 weeks ago and it is still on and they look flawless! They do fantastic job and very nice and the place is very clean. Great job! Very kind and accommodating! Best service I’ve ever had getting a manicure.

This was my first time getting my nails done at Lana's Diamond Salon-Nails salon and they were amazing. My new favorite place to get a manicure. Very informative and super friendly staff. Glad to have finally found one that is clean, professional, comfortable and available. They have a beautiful salon and we can always count on them to do a fantastic job.

The service is affordable and fast and I love the selection of colors. Staff is always friendly and accommodating. Lana's Diamond Salon is good I got there a little bit before my appointment and was waited on immediately. Absolutely Love how the dipped nail are done and how they feel light just like your very own.

Lana's Diamond Salon is hands down my favorite nail salon to go to. Very luxurious and relaxing atmosphere and phenomenal customer service. I always receive tons of compliments on my nails even weeks after they've been done. Jenny is definitely the best and I've never left there disappointed.

My gel manicure appointment with Lana was soo pleasant! They had the Christmas themed nail selections right there for me to choose. She started on me quickly and got done so fast and my nails are as pretty as ever. I always love my experience at Lana's Diamond Salon

Went to Lana's Diamond Salon-Nails salon in Downey today and am very satisfied with my nails! The technician chose to help with the acrylic nail polish color for me and making them for a long time and they still look perfect. Everyone was courteous and friendly. All staff are very friendly and cheerful. Great beauty salon!