The Goodfellas Barber

+1 787-458-5151

429 Tonawanda St, Buffalo, NY 14207 United States of America

Open Today: -

Quick Facts About The Goodfellas Barber

Strengths:

1. Quality Haircuts: Many customers have expressed that they received great haircuts at The Goodfellas Barber place. They were pleased with the result and the barber took their time to ensure a high-quality finish.

2. Customer Service: Some customers appreciated the friendly and professional demeanor of the barbers at this shop. They felt welcomed and valued as customers, which added to their overall satisfaction.

3. Walk-In Availability: The Goodfellas Barber place advertises that they welcome walk-ins. Several customers mentioned that they were able to get a haircut without waiting or needing an appointment. This convenience is appreciated by those who prefer a spontaneous haircut visit.

4. Family-friendly: One customer mentioned that they brought their son for a haircut and were pleased with the service. They were taken in as a walk-in, showing that the barbershop is accommodating to customers with children.

5. Clean Environment: A customer commented on the cleanliness of the barbershop. This indicates that the establishment maintains a hygienic and well-kept environment, which can contribute to a positive experience for customers.

6. Skilled Barbers: The fact that the customers were happy with the haircuts given by the barbers demonstrates the skill and expertise of the staff at The Goodfellas Barber place. This skill is essential for a barbershop to maintain a good reputation and retain customers.

Weaknesses:

1. Poor Communication: One customer expressed frustration with the lack of communication from the barbershop. They claimed that they texted and called multiple times but received no response until the day of their appointment. This lack of communication could lead to dissatisfaction and inconvenience for customers.

2. Unprofessional Environment: Another customer described the barbershop as hostile and unprofessional. The barbers did not acknowledge them or approach them for an hour while they were waiting. This behavior creates a negative impression and may deter potential customers from returning.

3. Difficulty in Contacting: One customer mentioned that it was challenging to get a hold of the barbershop. While they praised the quality of the haircut, they sarcastically invited others to call the listed number to experience the difficulty themselves. This difficulty in reaching the shop may result in missed appointments or frustration for customers trying to make appointments.

In conclusion, The Goodfellas Barber place has strengths in providing quality haircuts, offering good customer service, accommodating walk-ins, being family-friendly, maintaining a clean environment, and having skilled barbers. However, it also has weaknesses in terms of poor communication, an unprofessional environment, and difficulty in contacting the barbershop. To improve, the barbershop should prioritize effective communication, provide a welcoming and professional atmosphere for all customers, and ensure that customers can easily reach them for appointments.

Best TL Reviews

Highly disappointed in communication! never replies back to texts or calls, i had a important business meeting and needed a cut and texted (Multiple times throughout the day) a day prior to setup an appointment but never received a text back, The next day i message the person again & still no text back then he finally replies saying my appointment was at 10am ?.? How do i know if the barber never confirms with me? i went to a different place to get a haircut. i'll be taking my business to another place i cannot handle this immature environment.

This barbershop has a sign that says ' walk-ins welcome'. I decided to check them out since I'm in the market for a new barber. I walked into this shop with 3 barbers, 1 already cutting someone's hair, and the other two are talking. I wasted an hour waiting for one of the barbers to approach me and ask if I have an appointment or not. Not once did anyone even look up at me. This was a hostile and unprofessional environment. I would not recommend.

Love these guys. They were awesome as far as service they were legit on my kids fade and they fit me in the day before school when my reg barber cancelled. Needless to say, they are my new barber.

Walked in, no wait 10/10 service

Took my son there. Took us as a walk in which was nice. Can't say if they always have time for that. My son was please so I'm pleased. I'm sure we will be back.

The man who cut my kids hair did a great job took his time and we were very happy with his haircut and they were very professional!!!

Best haircut but impossible to get ahold of! Think i'm lying? Call the number listed lol

Goodfellas Barbershop is your hookup for haircuts. I'm almost 30 and I've never gone to another place for a haircut. More specifically, I've never been disappointed with any of their work. Friendly barbers, clean environment, legitimate licenses, bilingual (English and Spanish). V Cuts, Tapers, Fades, Edge-Ups & Line-Ups, Hawks & Fros, Kids Cuts or Adults. They have the tools to keep you looking you're best.