Quick Facts About ARCH Eyebrow & Lash Salon
ARCH Eyebrow & Lash Salon has received mostly positive comments, indicating several strengths and some potential weaknesses. Overall, customers are pleased with the service, pricing, and results. The strengths of ARCH Eyebrow & Lash Salon can be summarized as follows:
1. Excellent service: Multiple customers praised the salon for its exceptional service. They mentioned the friendly and welcoming staff, specifically highlighting Pinky, who was said to be talented, sweet, and amazing at eyebrow threading, lash lifts, and tinting.
2. Competitive pricing: Customers were impressed with the affordable pricing at ARCH Eyebrow & Lash Salon. One customer mentioned that $55 for both a lash lift and eyebrow service was an amazing price, making it great value for their money.
3. Skillful eyebrow and lash services: Several customers specifically mentioned their satisfaction with their eyebrows and lashes after receiving services at ARCH Eyebrow & Lash Salon. They commented that their eyebrows looked perfect after threading or waxing, and their lashes appeared great following a lift and tint.
4. Cleanliness: One customer mentioned that the salon was clean, indicating good hygiene standards. This cleanliness factor contributes to the overall positive experience.
Despite the predominantly positive comments, a few potential weaknesses of ARCH Eyebrow & Lash Salon can be identified:
1. Disappointing lash experience: One customer expressed disappointment with their lash lift, as the lashes started falling off after only three days. They expected a longer-lasting result, especially since it was their first time getting the service. This indicates a potential inconsistency in the quality or technique used for lash services.
2. Uncomfortable review request: One customer felt uncomfortable when asked to write a five-star review in front of the service provider. This may suggest an undesirable practice of pressuring customers to provide positive feedback.
3. Inexperience and mishaps: Another customer had several issues during their visit. They mentioned feeling the glue in their eyes, which caused discomfort and watering, as well as instances where their skin was pinched during the lash application process. Additionally, they were concerned that a trainee was working on them without proper experience. These incidents raise concerns about the salon's training protocols and attention to customer safety.
4. Unethical behavior: A customer expressed disappointment that one of the salon's employees was using their work to promote themselves on social media. This indicates a lack of supervision and ethical standards within the salon.
In conclusion, ARCH Eyebrow & Lash Salon has several strengths, including excellent service, competitive pricing, skillful eyebrow and lash services, and cleanliness. However, there are a few potential weaknesses to address, such as inconsistent lash results, uncomfortable review requests, inexperience and mishaps during services, and unethical behavior by employees. By addressing these weaknesses, ARCH Eyebrow & Lash Salon can improve its overall customer experience and reputation.
Best TL Reviews
Absolutely loved my experience with them and will not go anywhere else for my lashes and my eyebrows. i got my first ever lash lift here and the lady who did them was so amazing and sweet! for both a lash lift and my eyebrows was 55 without tip. amazing price and amazing service! definitely will be coming back.
Pinky does an amazing job! I get my eyebrows waxed and they come out perfect! I've seen other ladies get threading done and they look so good! The place is clean. I highly recommend.
I got a lash lift and it was amazing. My lashes look really good. Overall a great experience. The staff was very nice and welcoming! First time coming and will come again!
I walked in for eyebrow thread and got a tint and lashes … the services were great, it’s been days and my lashes are all still intact and tint looks great. Pinky was amazing!! Her customer service made me return to get a wax.
So I’m going to be honest first of all everything was going fine until I got to the end of the service and the lady made me write a FIVE star review in front of her which made me a bit uncomfy. Second of all my lashes lasted 3 days and started falling off it is now day five and all my lashes are gone I’m super super disappointed especially because it was my first time getting lashes I wanted something that would make me want to come get them done again. Another thing I could feel the glue get in my eyes numerous times and it burned very bad which caused my eyes to water there were a couple of times also that when they were pushing my real lashes together and the fake lash and they pinched my inner eye skin. And finally the lady I believe was teaching someone how to do them for the first time WITH NO EXPERIENCE ON ME I’m definitely not coming back and I’m very disappointed. Not to mention the lady didn’t ask to take a picture of my lashes when I was done and still did.
The service here is amazing! Pinky did a fantastic job at eyebrow threading and eyelash lift & tinting!! They look super good for such a great price too!!
One of the ladies who works here is actually promoting herself on Facebook and using photos of my work as her own work! Her name is Bhavitabahen and I am very disappointed that she is using pictures of my waxing work to promote this salon. That is VERY wrong and I truly expect for this salon to take care of their employees who are stealing people’s work.
Pinky is the best! She is so sweet and very talented. She performed eyebrow threading and applied a really nice eyebrow tint that matched perfectly to my natural (but lighter) eyebrows. I would 100% recommend going to her for any service!
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ARCH Eyebrow & Lash Salon Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:30 AM - 08:00 PM |
|---|---|
| Tuesday | 10:30 AM - 08:00 PM |
| Wednesday | 10:30 AM - 08:00 PM |
| Thursday | 10:30 AM - 08:00 PM |
| Friday | 10:30 AM - 08:00 PM |
| Saturday | 10:30 AM - 08:00 PM |
| Sunday | Closed |
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