PRIME BEAUTY SUPPLY

+1 248-475-7227

1903 Perry St, Pontiac, MI 48340 United States of America

Open Today: -

Quick Facts About PRIME BEAUTY SUPPLY

PRIME BEAUTY SUPPLY, as described by the comments, has both strengths and weaknesses. Let's analyze them in detail.

Strengths: 1. Wide Range of Products: Multiple comments highlight that the store offers a variety of products, such as lashes, natural hair products, and merchandise. This variety allows customers to find what they need in one place, saving them time and effort.

2. Good Quality Products: Customers express satisfaction with the quality of the products available at PRIME BEAUTY SUPPLY. This indicates that the store carries high-quality brands and products, which is an important factor for customers looking for reliable beauty supplies.

3. Friendly and Helpful Staff: Many comments mention that the staff members are kind, professional, and helpful. This positive customer service experience can create a friendly and welcoming atmosphere, making customers feel valued and increasing the likelihood of repeat visits.

4. Well-Organized Store: Several comments mention that PRIME BEAUTY SUPPLY is a well-organized store. A neat and well-arranged store layout makes it easier for customers to find products and enhances the overall shopping experience.

5. Reasonable Prices: The mention of reasonable prices in one of the comments suggests that PRIME BEAUTY SUPPLY offers competitive pricing. Affordable prices can attract customers and increase their perceived value of the store.

Weaknesses: 1. Uncomfortable Shopping Experience: One customer describes feeling uncomfortable and watched by one of the employees while selecting lashes. This behavior is seen as disrespectful and intrusive. Customer comfort and a positive shopping experience are crucial for any retail establishment, and incidents like this can drive customers away.

2. Language Barrier and Impatience: Another comment mentions a language barrier issue and impatience with some of the older employees. Effective communication is important in any business, and when customers have difficulty being understood or face impatience from staff, it can negatively impact their experience and overall perception of the store.

3. Lack of Assistance: One comment suggests that there is not much assistance available in the store. While some customers prefer to browse independently, others may value guidance and support from staff to find the right products or receive advice. A lack of assistance can result in frustrated customers and lost sales opportunities.

4. Limited Diversity: Although not explicitly mentioned, the lack of diverse customer experiences and perspectives in the comments may indicate a potential weakness. A diverse customer base should be welcomed and catered to, irrespective of race, and any incidents of discrimination or racial profiling can tarnish the store's reputation.

In summary, PRIME BEAUTY SUPPLY has several strengths, including a wide range of products, good quality, friendly staff, well-organization, and reasonable prices. However, there are also weaknesses that need to be addressed, such as providing better customer service by addressing language barriers, improving staff patience, and ensuring a comfortable and inclusive shopping environment for all customers.

Best TL Reviews

I have been coming to this beauty supply for years and I never had a problem until recently. I always go to this store because they have a variety of lashes. One of the workers even know me by lash number I get. Usually I always get the same lashes, but sometimes I like to switch it up. As I was selecting my lashes, one of the ladies came to the aisle

and stood there watching me the whole time while picked my lashes. Never asked me can she help me with anything. I felt so uncomfortable. I walked over to go grab some beads for my daughters hair, and she follow me to that aisle. Mind you I’ve been coming to the store for years for the same thing I have never stole anything in my entire life for these people to watch me watch me like that. I would never go back. You don’t treat people like that. I did not have anything to put a stolen item in. I hate when stores treat black people like they are thieves. Don’t have a business targeting Black people if you’re going treat them like that.

Love this place. They have a wide range of natural hair products. Always fully stocked.

They have everything and very good quality products! Everyone is so nice! Love going there!

They are very kind and professional :) I love EBIN products ♡♡

Well organized, variety of merchandise, reasonable price, kind people!!

The best store in town

All staffs are really kind and helpful. Well organized store!

Its ok, the older employees are very impatient, the language barrier is terrible and they get frustrated easily when speaking to them. There is a young lady that works occasionally and she is nice and patient. I need a black owned beauty supply where the people treat you with respect and can understand what the customers are saying.

Clean store! Not much assistance! But have a variety!