Quick Facts About Nails Trend
Strengths:
1. Good value for the price: Many customers appreciate the affordable prices at Nails Trend, which allows them to pamper themselves on a consistent basis without breaking the bank.
2. Expertise in dip nails: The salon is known for its expertise in dip nails, with customers mentioning that their dip nails look beautiful and last for an entire month.
3. Talented nail art: Customers praise the daughter of the owner for her skill in nail art. Many customers get intricate designs and are satisfied with the results.
4. Friendly and accommodating staff: Lily and her daughter, as well as the rest of the team at Nails Trend, are described as sweet, professional, and accommodating. Customers appreciate the warm and comfortable atmosphere at the salon.
5. Positive customer service experience: Many customers mention that they are treated well and that Lily knows them by name. This personal touch and attention to customers is appreciated by loyal customers.
Weaknesses:
1. Busy and understaffed: Some customers mention that the salon can get very busy, which can lead to a rushed experience. Additionally, one customer noticed that the salon was understaffed, which may contribute to longer wait times or difficulties in getting appointments.
2. Communication issues: One customer mentions that the staff at Nails Trend is sometimes hard to understand, which may cause miscommunication and misunderstandings. Another customer mentioned being ignored when contacting the salon through text, suggesting a lack of professionalism in communication.
3. Inconsistent customer treatment: While many customers had positive experiences, there are a few comments mentioning feeling annoyed or unwelcomed by the staff. One customer felt rushed during their appointment, while another felt ignored when trying to book with a specific technician.
4. Lack of appointment availability for specific services: One customer mentioned that they were not able to make an appointment to have their nails cut down, which left them feeling frustrated. This suggests a limitation in the salon's appointment system for certain services.
5. Unhappy with service received: One customer shared their disappointment with the service they received for a French manicure. They felt that the manager rushed the process and used the wrong powder color, leading to an unsatisfactory result.
Best TL Reviews
I am going to give 5 stars ⭐️ to Lily and her daughter and the team at Nails Trend. Yes sometimes they get very busy all at once but overall it’s a great value and they do good work. Their massage chairs when getting pedicure are awesome and they do beautiful job with my dip nails and French manicures. This salon is really good at the dip nails. (They are your nails but dipped in gel or acrylic and they look beautiful all month long). Eyebrow wax is always good. Great price. Also I don’t think they have a bad attitude as mentioned in other reviews, they are just hard to understand sometimes and she is trying to do a lot and please a lot of people at once but I’ve always been treated well and she knows me by name. I appreciate, she’s a hard worker and appreciate local business working hard to serve the community.
Her daughter is an expert at nail art. Many ladies get designs and very intricate nail art. She’s very talented. Overall I leave satisfied. I’m very happy with the price because it allows me to take care of myself on a consistent basis and if I treat a friend it won’t break the bank. I am a loyal customer and often bring my friends and family for some much needed girl time! ????????????????????
Nails trend is fantastic. I have been a customer for over 2 years. It is clean. Lily is so sweet and accommodating. Her staff is wonderful. My nails alway look fabulous. Highly recommend.
Very nice and comfortable atmosphere, staff is very professional... me and my husband found a new spot, and they do an excellent job
I had my nails done before Christmas. They did a great job. Went today to get them cut down as they are to long for me. I was told no one available. I ask to make appointment. I was told they don’t take appointments for that. I don’t care how good they are if they treat their customers like this I won’t to spend my money here again $80 to have my nails done and this is how I got treated a couple weeks later no thanks plenty other salons available
I came to this location because someone referred me. I sensed annoyance from the staff and it wasn’t very welcoming but I didn’t say anything because the nails came out nice. I called to book the same tech but they said I have to directly contact him. Then whenever I texted I got completely ignored. I tip very well and I’m polite so I knew right away it was just lack of professionalism and unwelcoming. I won’t be returning.
Peter is amazing. Call direct to book. Best nail tech in the area - hands down. 10/10
Peter is extremely skilled as a nail technician. He is quick with beautiful results. I get compliments on my nails everywhere I go. Highly recommend!
I was excited at first to try out this salon but right away I can tell they was under staffed. The people here are nice. But the lady who did my nails is the manager and would get up and stop every time someone walked in. She began rushing on my nails and started to put the wrong powder color on my nails. I came for a simple french manicure and still left unhappy. She then made it seem like I told her something different when I clearly showed her a pic and told her I wanted powder color
Place Pictures
Nails Trend Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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Location
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