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The Village Laundromat

128 E Vermont Ave, Rio Grande, NJ 08242 United States of America
Open Today: -

Quick Facts About The Village Laundromat

The Village Laundromat has several strengths that make it a desirable place for customers to do their laundry. One of the main strengths is the availability of multiple machines, especially large machines for comforters. This is a convenience for customers who need to wash larger items that may not fit in regular-sized machines. Additionally, the laundromat offers a service where they wash the customers' clothes and charge by weight. This can be beneficial for individuals who do not have the time or desire to do their own laundry.
Another strength of The Village Laundromat is its cleanliness. Multiple comments mention how clean the place is, which creates a pleasant and inviting environment for customers. The staff receives praise for their kindness and helpfulness, as they are attentive to customers' needs and ensure that everyone is assisted. A clean and friendly atmosphere is important in a laundromat to improve the overall customer experience.
Reasonable prices are also mentioned as a strength of The Village Laundromat. This is an important factor for customers as affordability plays a significant role in the decision to choose a particular laundromat. The availability of productive staff who are constantly cleaning and maintaining the machines is also appreciated by customers.
Despite these strengths, The Village Laundromat has some weaknesses that need to be addressed. One recurring issue is the excessive heat produced by the dryers. One customer even mentioned getting burnt and developing blisters. This is a major safety concern and should be addressed immediately. Some comments mention that there are no warnings regarding the extreme heat on the dryers, which could potentially lead to accidents, especially involving children. The management should take this feedback seriously and implement warning signs or adjust the dryers to ensure customer safety.
Another weakness mentioned is the lack of organization when it comes to handling customers' clothes. One comment describes a situation where the laundry attendant removed clothes from the machine without the customer's permission. This invasion of privacy is deemed disrespectful, especially when dealing with intimate clothing. The management should enforce strict policies to ensure that customers' clothing is not touched or handled without explicit permission.
There are also some maintenance issues at The Village Laundromat. The comments mention broken machines, including washers, dryers, and bathroom sinks. This suggests a lack of proactive maintenance and repairs. Customers rely on functional machines to do their laundry, and constant out-of-order machines can be frustrating. The management should prioritize fixing or replacing broken equipment promptly to maintain a good customer experience.
In conclusion, The Village Laundromat has strengths such as the availability of large machines, cleanliness, helpful staff, and reasonable prices. However, weaknesses such as unsafe dryer temperatures, inappropriate handling of customers' clothes, and maintenance issues need to be addressed. By addressing these weaknesses, The Village Laundromat can improve its overall customer experience and maintain a positive reputation in the community.


Best TL Reviews

A lot of business on site, they have a laundromat the is in repairs now, but the have a couple set of big machines for your big comforters , they even wash your clothes too, they weigh your clothes ,they charge by pound.
Also is a thrift store is called this & that, very nice place , nice people, love to go over and look for things.
Dryer was entirely too hot. Burnt my arm to the point of a blister and no warnings on outside if dryers. Used 3, 2 were fine but 1 was so hit I couldn't even touch the clothes and they smelled burnt. Told employee and she said she'd noticed earlier they were very hot. If so, why are there no warnings? A child could have been extremely injured. We use this location frequently and have never had an issue.
Place is very clean...Staff are so kind and helpful with everything...Always making sure everyone is helped...
Recommend to everyone who ask about a place to wash clothes...
In this place they wash your clothes for you and they also fold the clothes for you if you ask and pay them for it. Although, what I don’t understand is the fact that I went and I didn’t pay the person who was in charge of the laundromat to wash or fold my clothes…. So why when I come back inside the laundryman in charge is taking my clothes out like if I had told him to when clearly I did not. There was plenty more washers available because the laundromat wasn’t full of customers. I think that was disrespectful because those are my and my boyfriends clothes. Not just clothes but my intimate clothes. I think it’s disrespectful and that should not have been done at all. People please be careful because you never know the reasons of why they touch your clothes.
Prices seem to be good, especially to dry. They’re always cleaning or doing something productive. My only warning is, BRING YOUR OWN MUSIC. The attendant was blaring his gospel music, were talking full tilt, level 10. Omg, that was tough.
Welcome to RIO (not in Brazil), well I mean at say, there are some very dysfunctional people here. ( Myself included ????) If you are unfortunate enough 2 wash laundry over here. Watch your stuff. Warning ⚠️ don't leave items unattended . . On the plus side, it is very entertaining place to watch some of the locos, I mean locals. . .
Well the tv sound is broken and the dryer and washers have alot of out of order tags on them , And i know a week a so ago the bathroom sink was broken , you cant was your hands , I was not going in to see if it was fix , just cant believe how many out of order stuff there is.
I live in Wildwood and most times do my laundry there but today we had things to do in Rio Grande so went to Village laundromat.So glad we did! It’s spacious,reasonable prices,and a really good variety of machines and CLEAN.Above par clean.Now more than ever that’s really important.Jackie was there today and she honestly never stopped tidying up and cleaning something.She was also friendly and attentive to peoples needs.I felt very comfortable and it’ll definitely be my go to laundry mat!! Thank you

The Village Laundromat Info

Amenities

Accessibility
  • Wheelchair accessible entrance