D'Marcos Hair Studio

+1 828-692-5880

814 S Grove st Local E, Hendersonville, NC 28792 United States of America

Open Today: -

Quick Facts About D'Marcos Hair Studio

D'Marcos Hair Studio has several strengths based on the comments provided. Firstly, Marcos, the hairstylist, has built a strong reputation for his skills and expertise. Many customers express their trust in him and their satisfaction with his work. He consistently does an amazing job, listens to his clients' needs, and provides helpful tips on hair care. This indicates that Marcos has developed a high level of technical competence and is able to meet his clients' expectations.

Furthermore, Marcos is praised for his customer service. He has a great personality and is professional in his interactions with clients. He is attentive, takes the time to explain the hair dyeing process and other procedures, and ensures that his clients feel comfortable throughout their experience. Marcos also has a way with children, making them feel at ease and happy during their haircuts. This positive customer service contributes to a pleasant salon atmosphere and helps to build strong client relationships.

Another strength of D'Marcos Hair Studio is its commitment to safety during the COVID-19 pandemic. One customer specifically mentions the commendable safety precautions taken by the salon. This implies that the salon takes the health and well-being of its clients seriously, making it a trustworthy and reliable option for those concerned about their safety.

Additionally, the salon is highly recommended by multiple customers. They speak highly of their experiences and encourage others to visit D'Marcos Hair Studio. Word-of-mouth recommendations are often a strong indicator of a business's quality and reliability. The positive reviews suggest that D'Marcos Hair Studio consistently delivers excellent service and meets or exceeds customer expectations.

However, there are a few weaknesses indicated in the comments. One customer mentions a negative experience with a staff member at the front counter. The staff member was reportedly unhelpful, uncommunicative, and even displayed a negative attitude towards the customer. This suggests that the salon may need to work on the professionalism and customer service training of its front desk staff to ensure a consistently positive experience for all customers.

Additionally, there is a comment expressing difficulty in obtaining information about walk-in availability and wait times. The customer felt frustrated and ignored when trying to get a haircut for their son. Clear and concise communication regarding appointments and availability is essential to provide a seamless and efficient experience for clients. D'Marcos Hair Studio may benefit from improving its communication protocols to avoid any confusion or frustration.

In conclusion, D'Marcos Hair Studio has several strengths that contribute to its positive reputation. Marcos, the hairstylist, is highly skilled and trusted by his clients. He provides excellent customer service, particularly with children, and is knowledgeable about hair care. The salon also prioritizes safety during the COVID-19 pandemic, fostering a sense of trust among its clientele. However, there are areas for improvement, particularly in the professionalism and communication of the front desk staff. Overall, D'Marcos Hair Studio has a strong foundation of satisfied customers and the potential for continued success. (557 words)

Best TL Reviews

I don't trust anyone else with my hair other than Marcos. He always does an amazing job. Thanks to his great tips on how to treat my hair, I started to notice that my hair was becoming healthier. I highly recommend going to his salon!

Been going there for a while, Marcos always does a fantastic job. Today I got my hair dyed and he explained every step and went above and beyond. Highly recommend

Update. Went back again today, another fantastic experience. We did more playful colors this time and my hair looks fantastic. Super happy, also their safety precautions they're taking during this pandemic is commendable 10/10. Highly recommend

Marcos has been cutting my son's hair since he was 2 and he now 10. Marcos is the only one that my son will let cut his hair. Marcos has a great personallity and is always great at what he does. He is very professional and makes my son and now daughter smile. I will always come here without a doubt. He makes my daughter feel like a princess when he cuts her hair. He is also the person I trust to cut my hair and do my eye brows. I have never had a single complaint. He is defenitly my #1 hair stylist. ????

Muy Buena atencion y muy bueno!

Before and after ! Enough said. If you want someone that listens and does a great job Marco is your man ! Come on down and see him for your next haircut .

Excelente trabajo todos sus productos de muy buena calidad buen precio y siempre a la

Vanguardia marcos a trabajado con mi cabello por 13 o 14 años y siempre hace un excelente trabajo tengo q manejar casi una hora de ida y otra de regreso pero si trabajo y sus manos mágicas los vamos excelente trabajo siempre amigo lástima q solo me dejan darte cinco estrellas de puntuación si no te diera mucho más que eso ????????????????????????????????????????????????????

just tried to get my sons hair cut. guy at the counter barely spoke to me, couldnt give me a straight answer about walk-ins..a wait time.. availability.?? just stared at me in disgust. sorry for trying to give you my money.

The only person I trust with my hair, he always does an amazing job!