D&T Nail Designs

+1 734-398-1712

6547 N Wayne Rd, Westland, MI 48185 United States of America

Open Today: -

Quick Facts About D&T Nail Designs

D&T Nail Designs has received both positive and negative feedback from customers, indicating certain strengths and weaknesses of the establishment. In order to thoroughly examine these strengths and weaknesses, we will analyze the comments provided.

Starting with the strengths, one customer mentioned that this salon is their favorite place to go and that their nails always come out great. This suggests that D&T Nail Designs is capable of delivering satisfactory nail services and meeting customer expectations. Additionally, another customer stated that they love the guy who does their pedicures as he is usually very nice and does a great job. This indicates that the salon employs skilled and friendly staff members who excel in certain services.

Furthermore, several customers commented on the efficiency of the salon. One individual mentioned that they don't take very long at all, and another mentioned that they always get their nails done quickly. This indicates that D&T Nail Designs values their customers' time and prioritizes efficiency. This is a positive aspect, especially for busy individuals who want to get their nails done without spending excessive amounts of time at the salon.

However, despite these positive aspects, there are several weaknesses that have been identified in the comments. One recurring issue is the lack of attention to customer preferences and dissatisfaction with the final results. Multiple customers mentioned that the technicians did not adhere to their requests, such as round nails or specific nail shapes. Additionally, some customers expressed disappointment with the outcome of their nails, stating that they were nothing like the pictures they provided or had previously shown to other nail technicians. This suggests a lack of attention to detail and poor communication between the staff and customers.

Another weakness highlighted in the comments is the cleanliness and tidiness of the salon. One customer mentioned that the place looks run down and not very clean. This is a significant concern as a clean and well-maintained environment is essential for a nail salon. Poor cleanliness can not only create an unsanitary environment but also create a negative impression on customers.

Furthermore, some comments mentioned issues regarding customer service and professionalism. There were instances of disrespectful behavior, yelling at customers, and bad manners reported. This is a major weakness as it reflects the lack of professionalism and creates a negative experience for customers. Additionally, one customer expressed their frustration with the female manager's pushy behavior, constantly asking for services that were declined. This indicates a lack of respect for customer preferences and boundaries.

Another serious complaint was regarding the quality of the products and services provided. Multiple customers mentioned that the shellac polish or gel polish they received peeled off within a day or two. This suggests that the salon may not be using high-quality products or may not have skilled technicians who can provide long-lasting manicures. Moreover, the issue of being charged for one service but receiving another, as well as the mention of uneven eyebrows, raises concerns about the overall quality of services provided at D&T Nail Designs.

Finally, the comments also highlighted issues with the payment process and attitude towards tips. Some customers mentioned being forced to pay in cash, which they found frustrating. Additionally, there were complaints about the expectation of tips and the attitude displayed when customers did not tip. This raises concerns about the professionalism and customer-centric approach of the salon.

In conclusion, D&T Nail Designs has some strengths, such as delivering satisfactory nail services, employing friendly staff, and valuing efficiency. However, there are significant weaknesses that need to be addressed, including discrepancies between customer preferences and the final results, cleanliness and tidiness concerns, issues with customer service and professionalism, doubts about product quality, and problems with the payment process and attitudes towards tips. Addressing and improving upon these weaknesses is crucial for the salon's success and reputation in the industry.

Best TL Reviews

I went to this place few times last time I did chellac , I went home and it came off rite away from all my nails tips.

I went there this week and the lady yelled at me cause I asked her to round the nails

I always do powder nails

She complained my nails are short

Very disrespectful, bad manners.

Never ever going there again.

I will never recommend this place to anyone.

Went there w/an appt. for/Lily, but when I sat in her chair and showed her what I wanted she referred me to Leo as he is the "expert" on long, curved nails. Not so much. I asked for the nails pictured with the French (except not the pink & white) and what I got was nothing even similar. I am so upset! This is a brand new set so it's not as if I can just take them off after paying then $40 + tip. He ended up glueing an additional tip to the first tip because he cut them so short at first that that is how he lengthened them some. Gobbs of acrylic! Ugly-ass shape! Not curved as I requested. Doesn't even resemble my hands & I've had acrylic nails for over 30 yrs. & many nail techs in several states. I HATE THEM!! This place looks runned down, not very clean or tidy, and no matter how many pictures you show them they don't get it right. Won't ever return! I made a huge mistake coming here! I HATE THEM!!!!!

Love coming here! My favorite place to go. Nails always come out great

I have been coming for months, but won't be returning. I'm normally charged $40 & have been happy with my nails. Today, the owner did my nails and they look nothing like the picture I showed her. I was also charged $60 for nails I absolutely hate.

The massage chairs need to be fixed or replaced. But I like the guy that does my pedicures usually very nice and does a great job.

Love this place! They always get my nails looking Great and they don’t take very long at all! They are all friendly, whenever I bring in a picture of nails I want they nail it!

This use to be my favorite nail salon however since opening back up from Covid they have been more concerned about penny pinching than the quality of their work. I typically get shellac which could only come off if I soaked them off or with a nail drill for the past few months my polish has been peeling off a day or two after I leave the salon as if it’s not shellac. I personally believe they are charging people for shellac but giving them gel polish. Don’t bother to return to the shop because they will look at you crazy like you did something wrong and act as if they don’t wanna fix it and have the nerve to charge you for it and still expect a tip! Also the female manager who runs the shop is very pushy she will constantly ask you if you want services you already said no to or don’t need I understand trying to make your money but being pushy or constantly bugging Someone isn’t the way to go. I was a loyal customer and always tipped however I will not be returning. Also they force you to pay in cash i have no idea why but it’s very frustrating as a customer and they definitely will give you attitude when you don’t tip them.it is a lot of young entrepreneurs out here now that are going to soon put them out of business if they don’t change their policy and attitude not to mention iPhones have the translation app in which I’ve used while sitting in the shop and they constantly talk about customers all day long especially the owner.

I paid for shellac but, ended up getting SHEWACK!! I couldn’t believe that my so called shellac polish was coming off the same day!!! They also messed up the original shape of my nails! Oh, and last but not least, tried to send me out with uneven eyebrows before I had her to correct them!! ???????? STAY AWAY FROM THIS NIGHTMARE!!