Quick Facts About iNails
iNails Place seems to have both strengths and weaknesses based on the comments provided. It is important to note that this analysis is based solely on the comments and may not reflect the overall experience of all customers.
Starting with the strengths, several customers praised the skills and professionalism of Tony, one of the nail technicians at iNails Place. Tony was commended for his attention to detail and ability to meet the customers' specific requests. He was also mentioned for his friendly demeanor and engaging conversation, contributing to a positive overall experience. Customers were satisfied with the quality of their nails, and one even expressed their intention to return specifically to have Tony do their nails again. This positive feedback highlights the talent and customer service skills of Tony and potentially other skilled technicians at iNails Place.
Another strength of iNails Place was the ability to accommodate walk-ins. One customer mentioned that they did not have an appointment but were still able to get their nails done. This flexibility in scheduling shows that iNails Place values all customers, even those who may not have planned ahead.
Additionally, some customers mentioned that iNails Place provided a nice environment. This positive ambiance likely contributes to an overall pleasant experience for customers. It suggests that iNails Place takes effort in creating a comfortable and inviting atmosphere for their clients.
Price was also mentioned as a strength of iNails Place. One customer noted that the salon is not overpriced, indicating that customers feel they are getting a good value for their money. This affordability may attract new customers and contribute to customer loyalty.
Despite the strengths mentioned, there are some weaknesses that need to be addressed by iNails Place. One recurring complaint is about the durability of the nails. Multiple customers reported that their nails chipped, broke, or lifted shortly after their visit to iNails Place. This indicates a potential issue with the quality of the products being used or the application process by some technicians. Consistency in applying and selecting high-quality products is essential to maintain customer satisfaction and retain their business.
Another weakness highlighted by customers is instances of rushing or a lack of attention by some technicians. Customers reported feeling that their nails were rushed and did not receive the necessary care and precision. This can lead to unsatisfactory results and potential damage to the customer's nails, as mentioned by one customer who experienced bleeding during the process. Ensuring that all technicians take adequate time and care with each customer can greatly improve the overall experience and prevent any negative outcomes.
Customer service was also brought up as an area needing improvement. Some customers mentioned that they felt the staff at iNails Place were rude or unprofessional. This negative interaction can greatly impact the overall experience and deter customers from returning. Upholding a high standard of customer service, including being respectful and courteous, is crucial for any business to thrive.
In conclusion, iNails Place has strengths in the form of skilled technicians, accommodating walk-ins, a nice environment, and affordable prices. However, there are weaknesses in terms of nail durability, rushed service, and customer service. Addressing these weaknesses and improving consistency across all aspects of the customer experience will help iNails Place to better meet customer expectations and ultimately enhance their reputation and success.
Best TL Reviews
I got a full set black French tip with rhinestones done by tony and they are gorgeoussss!! He didn’t take long at all and the wait wasn’t long to get started either. Any thing I asked of him as far as how I liked my nails shaped etc he had no problem doing and made sure they were exactly how I wanted. Plus a lovely conversation 10/10 recommend ask for tony!! I also received a pedicure yesterday from a young lady and she did wonderful as well overall I was extremely satisfied with my visit!
I will NEVER go anywhere else while in statesboro.The first two are of the set I left iNails with. I went to a elegant nail spa and received the full set that’s in the last picture. ( I did not take straight on pictures of the set)It was suppose to be teardrop shape( I wanted coffin and was told my length was to short for that shape) full set with gel polish. The nails chipped and broke quickly. At iNail I was able to get the shape I was originally wanted and you can’t even tell which nail was the repair. Tony did his thing and earned every dollar of the tip. Never going back to Elegant but I swear if I can’t get Tony when I go back in two weeks his clients aren’t gonna be happy with me.
I was visiting the area and decided to get my nails done as I waited on my husband. I didn't have an appointment and they accommodated me as a walk in. I was given to Crystal, table #6. I explained what I wanted and she got to work.
It's been years since having my nails done, so I was on guard. I'm very funny about my fingers and being hurt.
Lo and behold she took me through the whole process without a nick, cut or bruising of my fingers or nail beds. I am highly satisfied. You guys be sure to request Crystal.
What do you think?
This is the only place I go to get my nails done! Tee is especially the best, always so friendly and gentle when doing my nails! They’re always very nice and a nice environment! They’re also not over priced!
I’ve come in here a few times but today was terrible the girl who did my nails rushed the entire time. Cut my skin multiple times and messed up the polish and when I said it was uneven (the polish) she just cut my nail down. Reshaped one super messed up. It was overall a terrible experience and I won’t be going back to get my nails done it was a simple French style I wanted but now I just want to cry $53 down the drain ????????♀️????????♀️????????♀️
Tony is awesome! I've already referred several people just to see him!! I'll be back to get another cute design this week!
This place was fine at first, i sat down and the guy (tony) told me that he’d be back. i waited for like 15 minutes before he even came back to do my nails when they weren’t even busy. Then he did my nails and i paid and left. Almost a week later they are chipping and wanting to come off already. i’ve been to other nail places and i can normally wear my nails for about a month at a time without them breaking or coming off. My nails hurt to scrub my head in the shower, peel an orange, and even do homework. My nails have never been this sensitive and i feel like their products are out of date. They also are rude and don’t do refunds and are very stingy with fixing the nails that they messed up. I will not be going back there.
If I could give this place zero stars I would. They are rude, and unprofessional. They also like to rip people off with their money by having someone get their nails redone 3 days later. They rushed through my nails just to make sure they had enough time for their regular customers. I also left with 2 of my fingers bleeding because of how rough they were. I got my nails done and it hasn’t even been 3 days and they are already lifted and coming off. This place is awful and does not deserve a 4.2 rating.
Place Pictures
iNails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
12. T & M Nails
15. VIP NAILS SPA