Express Barber Shop

+1 661-266-7760

3025 E Ave S a16, Palmdale, CA 93550 United States of America

Open Today: -

Quick Facts About Express Barber Shop

Express Barber Shop is a place that offers hair cutting and grooming services. In order to assess the strengths and weaknesses of this establishment, we will analyze the comments provided by customers.

One strength of Express Barber Shop is its convenient operating hours. According to one comment, the shop is open until 4pm on weekends. This is advantageous for customers who have busy schedules during the week and can only find time for grooming on weekends. The fact that the operating hours are clearly displayed on the website and at the front entrance also demonstrates transparency and provides customers with the necessary information.

Another strength of the barbershop is the positive experience one customer had with a particular barber named Carlos. The customer mentioned that Carlos was familiar with the type of haircut they wanted and delivered a satisfactory result. This indicates that the barbers at Express Barber Shop have the skills and knowledge to accommodate specific customer requests, ensuring customer satisfaction.

Additionally, the comment expressing gratitude towards Edwin, a barber who displayed patience and professionalism while cutting a child's hair, highlights the skill and interpersonal qualities of some of the staff members. This shows that the barbers at Express Barber Shop have the ability to work well with children and provide a pleasant experience for both child and parent.

On the other hand, there are several weaknesses that have been highlighted in the comments. One major weakness is the issue of long waiting times. Multiple customers have expressed their frustration with the long wait times at Express Barber Shop. One customer mentioned waiting over an hour without being acknowledged or attended to. This can be a significant drawback for customers, as it can lead to dissatisfaction and wasted time.

Another weakness that has been highlighted is the lack of professionalism and customer service exhibited by some of the barbers. One customer mentioned feeling ignored when they decided to leave after not being attended to for a long period of time. The lack of concern shown by the staff towards this customer's departure is indicative of a poor customer service experience. This can discourage potential customers from returning to the establishment.

In addition, one customer described their interaction with the barbershop as an "absolute scam". This refers to the discrepancy between the operating hours stated on the website and sign and the barber's attempt to charge extra claiming that they closed earlier on Sundays. This represents a lack of consistency and honesty in the information provided by the barbershop. Customers rely on accurate information to make decisions about when to visit the establishment, and any inconsistencies can cause frustration and mistrust.

Furthermore, a customer mentioned their dissatisfaction with the quality of haircuts received at Express Barber Shop. They claimed that the barbers "can't cut hair for nothing" and advised against getting a haircut there. This negative feedback raises concerns about the skill and expertise of some of the barbers at the establishment.

In conclusion, Express Barber Shop has strengths such as convenient operating hours, skilled barbers who can deliver specific haircuts, and positive interactions with some staff members. However, there are weaknesses including long waiting times, lack of professionalism and customer service, inconsistencies with operating hours, and concerns about the quality of haircuts. These weaknesses can have a negative impact on customer satisfaction and may need to be addressed in order to improve the overall experience at Express Barber Shop.

Best TL Reviews

ABSOLUTE SCAMMERS: I went in at 3pm Sunday because the website and their sign posted in their front entrance clearly stated they closed at 4pm sat-sun. They then tried to charge me extra because they told me they closed at 3pm on Sundays. I then showed them their sign and website and they told me they would “get me this one time”…walked straight out.

Bad barber ???? in this town.Waiting too long what ever they have a worker they are talking too much their customers.Waiting more then Hour I don’t know how long I have to wait for my turn ????????????????????????????????????????

Unfortunately I never got the chance to get seen. Waited over an hour and didn't get acknowledge or anything. Also seemed like they were taking others before me. Saw they had good reviews on Yelp but I couldn't rate them past the one star. Seems like cool people work there but didn't get a chance to talk to them. Even when I got up and left no one said or shows any concern. Maybe next time

Called and made an appointment for 1pm came in meet carlos for the first time, but felt like we new each other. I have been to other "barbershop" and ask for a specific haircut but ended up cutting up way to much making my head look weird and miss shaped...but getting a cut from carlos, he was familiar with the type of hair cut i wanted, most definitely coming back.

Big thanks to you

Yo just went there this last week to get a haircut and i called ahead of time asking if the wait was long they said no so I went. I walk in and it looks full. I sit down and wait anyways and then about 15 minutes later “Daisy” called me up she had an available seat. I sit down and get a good haircut by her and dipped. Not a bad experience how fast I was attended ????????

Took my son here for the first time. I forgot the barbers name but he was in the first chair he did my sons hair great. Very attentive and made sure my sons hair cut was great I highly recommend.

These barbers cant cut hair for nothing they will mess up your hair believe me only haircut I would get here is going bald dont trust this barbershop one of the worst in the av

Great Barber shop, Highly recommend Edwin the guy with the glasses. He did my sons hair. He had patience and worked around my son fidgeting. Thank you!