Quick Facts About Nail & Hair Studio
Strengths:
1. Prompt and kind customer service: The salon staff promptly answered the customer's call and were very polite and kind. This indicates good customer service and a positive attitude towards customers.
2. Skilled nail artists: Many customers specifically mentioned the nail artists, Haleigh, Katie, and Haley, as being amazing and providing great nail art. This showcases the talent and skill of the staff in creating intricate and beautiful nail designs.
3. Accommodating and fast service: Multiple customers mentioned that the salon was accommodating, offering fast and friendly service. This indicates that the salon values efficiency and ensures that customers are attended to promptly.
4. Clean and well-kept environment: Customers consistently mentioned that the salon was clean, well-kept, and quiet. This suggests a high standard of cleanliness, which is important in a nail and hair studio to maintain hygiene and provide a comfortable experience for customers.
5. Reasonable prices: Several customers mentioned that the salon offered great services at a reasonable price. This is a strength as it shows that the salon provides value for money, attracting more customers.
6. Good conversation and friendly staff: Many customers mentioned that they enjoyed conversations with the staff, particularly Katie. This highlights the friendly and personable nature of the staff, creating a welcoming and comfortable atmosphere for customers.
Weaknesses:
1. Inconsistent service quality: One customer commented that the service did not match the price paid. They specifically mentioned that the nail enamel was not good and appeared to have been done a week ago. This indicates that there may be inconsistencies in the quality of service provided.
2. Lack of attention to detail: One customer mentioned that there was no nail polish on the sides of their nails. This indicates a lack of attention to detail during the manicure process, which can be a drawback for customers seeking a flawless finish.
3. Unsatisfactory experience at another salon: One customer mentioned having a bad experience at another salon and seeking a better experience at this nail and hair studio. While this is not a direct weakness of the studio itself, it highlights the need for the studio to consistently provide excellent service to retain customers who have had negative experiences elsewhere.
Overall, the strengths of the Nail & Hair Studio place include prompt and kind customer service, skilled nail artists, accommodating and fast service, a clean and well-kept environment, reasonable prices, and friendly staff. However, the weaknesses include inconsistent service quality, lack of attention to detail, and the need to provide a superior experience compared to other salons.
Best TL Reviews
I expected more from this place, I hadn't scheduled an appointment in advance and I called and they answered me promptly and they were very kind, but the amount charged does not match the service provided, the enamelling is not good, it doesn't answer it looks like my nail polish was done today and yes a week ago, there's no nail polish on the sides of the nails, I really didn't like it.
Absolutely love this salon! Haleigh and Katie are the best. I don't let anyone else do my nails. I like doing pretty crazy nail art from time to time and these ladies never disappoint. Definitely recommend!
Haley and her staff are absolutely amazing! Love my “Pumpkin Spice” nail art.
Katie was absolutely amazing! I have not done my nails in years and went on for Gel Dip and they came out beautiful! Thin, not chunky.
I’ve been getting pedis there since I moved to the area and everyone is very profesional. ALWAYS clean and friendly.
Katie always does my nails and I get so many compliments all the time! Love her, love the conversation, love my nails, this place is the best!!
Very friendly staff. Got exactly what I requested. Great job at a reasonable price. Love my nails and the pedicure was on point!
They are always accommodating- super fast and friendly. They’re professional and make beautiful work of the nails!
Tried out this salon yesterday for a Dip manicure/ pedicure and loved it! Very well kept and quiet place but very professional and nice employees. Katie did an amazing job on my dip nails and the quality is beautiful. after a bad experience at another salon she made sure I was 100% pleased with my manicure. The pedicure was amazing as well!
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Nail & Hair Studio Info
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Today
Opening Hours
Monday | 09:30 AM - 07:00 PM |
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Tuesday | 09:30 AM - 07:00 PM |
Wednesday | 09:30 AM - 07:00 PM |
Thursday | 09:30 AM - 07:00 PM |
Friday | 09:30 AM - 07:00 PM |
Saturday | 09:30 AM - 06:00 PM |
Sunday | Closed |
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