Alejo's Barber Shop

4693 Old Pleasant Hill Rd, Poinciana, FL 34759 United States of America

Open Today: -

Quick Facts About Alejo's Barber Shop

The strengths of Alejo's Barber Shop can be identified based on the positive comments provided. Firstly, the shop offers convenient operating hours, opening until 7pm, which allows customers with busy schedules to receive haircuts even in the evening. This flexibility is appreciated by customers, as mentioned in one comment. Additionally, the shop is described as having a friendly and welcoming atmosphere, making customers feel comfortable and like they belong. This positive environment can be a major strength for Alejo's, as it contributes to customer satisfaction and loyalty.

Another strength is the skilled and professional staff at Alejo's. Several comments mention that the barbers are knowledgeable and deliver haircuts to perfection. This indicates that the staff has expertise in the latest hairstyle trends and is capable of meeting customer preferences. Additionally, the staff is described as quick and professional, implying that they work efficiently and provide a quality service in a timely manner. This professionalism and skill can be a major strength for Alejo's, attracting customers who value precision and expertise in their haircut.

Customer service is also highlighted as a strength of Alejo's Barber Shop. Positive comments mention that the customer service is great and that the employees are friendly and attentive. This indicates that the staff at Alejo's prioritize the needs and satisfaction of their customers, creating a positive and enjoyable experience. Good customer service is essential for any business, and Alejo's seems to excel in this aspect, which can contribute to customer loyalty and positive word of mouth.

Another strength mentioned in the comments is the availability of amenities for children. One comment specifically mentions a baby foot table that entertains kids while they wait, and another comment mentions that the shop is kid-friendly. This indicates that Alejo's recognizes the importance of catering to families and providing a comfortable environment for children. This can be a major strength for the business, as it can attract families and differentiate Alejo's from other barbershops that may not offer such amenities.

In terms of weaknesses, there are a few criticisms mentioned in the comments. One comment states that there was no room to sit down, suggesting that there might be limited seating available in the shop. This can be perceived as a weakness, as customers may find it uncomfortable to stand while waiting for their turn. Another comment mentions that barbers were giving cuts to whoever they wanted to, implying that there might be inconsistency in the order of service or a lack of organized system for managing customer flow. This can be a weakness, as it may lead to frustration among customers who have to wait longer or feel neglected.

Additionally, one negative comment compares Alejo's Barber Shop unfavorably to another barbershop, specifically mentioning the irresponsible staff and a barber not showing up for an appointment. This negative comparison highlights a weakness in Alejo's customer service and reliability, which can be damaging to the reputation of the business. It is important for Alejo's to address such concerns and ensure that their staff is responsible and consistent in their service.

Overall, Alejo's Barber Shop has several strengths, including convenient operating hours, a friendly atmosphere, skilled and professional staff, good customer service, and amenities for children. However, there are a few weaknesses identified, such as limited seating, potential inconsistency in service, and negative comparisons to competitors. Addressing these weaknesses can further enhance the strengths of Alejo's and improve the overall customer experience.

Best TL Reviews

There was no room to sit down at.Barbers were giving cuts to who ever they wanted to and it was not a good experience in all

Este lugar no es mi favorito por que no soy fanático de la música que escucha, pero buscaba un recorte urgente para mi hijo y ellos atienden hasta las 7pm y me resolvieron muy bien. Presio estándar y recorte rápido. Son amable y tiene muchas sillas ???? ????. Lo recomiendo si no está tu barbero disponible y es tarde ellos son los duros.

Went there for my 14 year old son to get a cut. Great customer service and fantastic cut! We showed the barber a picture of what we wanted and he delivered exactly what we ask for! Now my son is going back to school from the holiday break with a fresh fade and smile!!

Quick and professional.Will surely return ...many times.

Kids friendly, baby foot table to entertain kids while waiting, nice sitting area. Skilled professional staff.

Great customer service, awesome haircut! I have been to other barbers and the others mess up my hair, But not Alejo’s they always make sure that their haircuts are at 1: a great price and 2: they make sure their job is done to a perfection! The atmosphere inside was friendly and felt like I belonged! Great service!!!

Do your self a favor and go to NEW ERA BABERSHOP!! Service here sucks! Very irresponsible staff, I travelled from Haines City 2 days in a row to get my son's cut. They couldn't take me the first day because I didn't have an appointment. I made an appointment for the following day and the barber didnt even show up! He didnt even have the decency to call. When they called him the dude wouldn't even pick up his phone!! SMH I will not spend not one more penny there!!! They act like they are the ones doing you a favor when its the customer's that keep them in business!

Empleados son bien irresponsable! Viaje desde Haines city dos dia corrido para dichoso cita y ni siquiera se presento el muchacho! No tuvu ni la cortesia de llamar para avisar. Empleados no sirven!! Los de Alejo's piensan que te estan haciendo un favor en atenderte. No vuelvo a gastar ni un centavo aqui. Hagase un gran favor y vete al Barbero NEW ERA cerca de Walgreens. Empledos de New Era son bien atento. Hacen trabajo bueno, rapido, y sin ningun pretesto. Bien amigables! Todo lo contrario de Alejo's.

Alejos Barbershop is a friendly family barber shop. The barbers are knowledgeable in the latest hairstyle. There is no real waiting time, unless you choose a specific barber. The price is fare.