Quick Facts About Cleveland Ave Barber Shop
Cleveland Ave Barber Shop has both strengths and weaknesses based on the comments provided.
One strength mentioned is that the barbershop strives to make the local community a better place for young men and adults. This indicates that they have a positive impact on their surroundings and are committed to providing a welcoming and inclusive environment. Additionally, the comment mentions that customers will leave the barbershop with confidence, indicating that the barbers are skilled at their craft and are able to deliver satisfying results.
Another strength is the positive experience mentioned by a customer whose son felt comfortable with his barber, Bryant. This indicates that the barbers are friendly, respectful, and able to create a comfortable atmosphere for their clients.
However, there are several weaknesses highlighted in the comments as well. One recurring issue is the poor customer service experienced by some customers. One customer called before the opening hours to inquire about pricing, only to be given a rude response and told to call back later. Another customer had a similar experience when they called to ask about the store's opening hours and were wrongly informed that the barbers were available, only to find the doors locked and lights off when they arrived.
Another weakness mentioned is the long wait times. One customer reported waiting over an hour, only to be told that they couldn't get their hair cut because someone with an appointment walked in. This indicates a lack of organization and a failure to properly manage customer expectations. Furthermore, the communication with customers regarding wait times and appointments is described as "horrible" and "inconsiderate."
The barbershop also faces physical limitations, as highlighted by a comment regarding the parking situation. The lot is described as needing repaving and lacking sufficient spaces. This can be inconvenient for customers and may deter potential clients from visiting the barbershop.
In terms of the quality of service, it is mentioned that the barbers do amazing work, although there is a mention of them being "kind of slow." This indicates that while the end result is satisfactory, the actual process of receiving a haircut may take longer than expected.
In conclusion, Cleveland Ave Barber Shop has strengths such as its commitment to the community and its ability to make clients feel confident and comfortable. However, there are several weaknesses including poor customer service, long wait times, and physical limitations such as parking. Addressing these weaknesses could help the barbershop improve its overall customer experience and reputation.
Best TL Reviews
So online it says they are open @ 7am…
I called at 736am to ask for pricing & I get a rude “Call back @ 10am when we open” & the person hanged up the phone!!! That’s a bit rude.. change YOUR hours so it’s accurate online & people don’t call you before 10 am !!!
This place continues to strive to make the local community a better place for young men and adults alike..the barbers are like watching a sitcom..... the vibe can be hyper sometimes but I guarantee you will leave this barbershop with confidence inside and out.
Called and asked if the store was open and had barbers on duty. Was told yes there is someone there and they can take care of you. I get to the location and was disappointed to see the doors locked and the lights off. Tried to call again and they did not pick up bad customer service.
My Boyfriend went to get his hair cut they literally had him waiting over a hour just to tell him they couldn’t cut his hair because someone that had an appointment just walked in and to come back tomorrow. How unprofessional!! 20 mins of wait ok even 30 mins.. But to have someone waiting over an hour is totally disrespectful. Communication was horrible!! The barbers here is very inconsiderate and unaccommodating, ..
So upset that we wasted our time driving to this barber shop. Please don’t waste your time going here.
Been going here for over ten years. Still family oriented and good barbers on deck. Hate the parking. Lot needs repaved and more spaces needed.
Bryant was a very respectful guy and he made my son feels very comfortable I loved it
Spinot since a yinoug git
They do amazing work kind of slow but good cut
Cleveland Ave Barber Shop Info
Amenities
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 07:00 AM - 09:00 PM |
|---|---|
| Tuesday | 07:00 AM - 09:00 PM |
| Wednesday | 07:00 AM - 09:00 PM |
| Thursday | 07:00 AM - 09:00 PM |
| Friday | 07:00 AM - 09:00 PM |
| Saturday | 07:00 AM - 09:00 PM |
| Sunday | 07:00 AM - 09:00 PM |
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