Quick Facts About Kayla's Nails
Kayla's Nails place has several strengths based on the comments provided. One of the main strengths mentioned is the attention to detail. The customer praises the nail technician, Q, for understanding their preferences and doing an amazing job in delivering the desired results. This indicates that the staff at Kayla's Nails place are skilled and have a keen eye for detail, which is an important aspect when it comes to nail services.
Another strength highlighted in the comments is the ability to accommodate appointments and manage their time effectively. The customer advises calling ahead to book an appointment, as the place gets busy and they do not leave their appointments waiting for long. This shows that Kayla's Nails place values their customers' time and strives to provide efficient and timely services.
The atmosphere of the salon is mentioned multiple times as a strength. Customers note that all the employees are kind and there is a positive and pleasant environment in the salon. This creates a welcoming and comfortable experience for customers, which is important for a spa-like service such as nail treatments.
Safety and cleanliness are also highlighted as strengths of Kayla's Nails place. The comment specifically mentions that they prioritize these aspects before and after each client. This is crucial in maintaining a hygienic environment and ensuring the well-being of customers.
The ability to cater to specific customer preferences is also mentioned as a strength. One customer mentions that they like their hands and feet to be slightly different, and Kayla's Nails place does a great job of finding a "normal" polish to match the gel color chosen. This attention to detail and customization demonstrates that Kayla's Nails place values customer satisfaction and seeks to meet individual preferences.
Additionally, the salon seems to be a harmonious and happy workplace. Customers observe that the employees enjoy working with each other, as they are seen laughing and smiling. This positive work environment can contribute to better service and a more enjoyable experience for customers.
Despite these strengths, there are a few weaknesses mentioned in the comments. One customer states that there were a few things they would have liked done differently with their nails. While they express overall satisfaction, this suggests that there may be room for improvement in terms of meeting specific customer requests or preferences.
Another weakness highlighted is the experience of a potential customer who was turned away without being offered a rescheduled appointment. This lack of flexibility and customer service could be seen as a weakness in terms of accommodating walk-ins and managing customer expectations. This customer ultimately went to a different salon, highlighting the importance of providing excellent customer service to retain potential clients.
In conclusion, Kayla's Nails place has several strengths such as attention to detail, efficient appointment management, a pleasant atmosphere, prioritization of safety and cleanliness, the ability to cater to specific preferences, and a harmonious work environment. However, there are also a couple of weaknesses highlighted, including potential improvements in meeting specific customer requests and the need for better customer service when dealing with potential walk-ins. Overall, the positive aspects mentioned in the comments outweigh the weaknesses, indicating that Kayla's Nails place is generally a good choice for nail services.
Best TL Reviews
Today was my second time going here and I love it. I saw Q today and her attention to detail is everything I'm looking for when I get my nails done. As a massage therapist I like my nail to be as short as possible and the gel to keep the ends soft. She understood and did such an amazing job. She also checked for in grown toenails and did the cut to prevent them from getting bad. They also do a great job of finding a "normal" polish to match the gel color I picked. (I like my hands and feet to be slightly different.)
Pro tip -call ahead because they get busy and they don't leave their appts waiting for long. They will tell you if they can fit you in and when and they won't take was ins if their books are full.
My cousin and I went there. Our nails look gorgeous ????????. The service ladies were very nice. There are a few things that we would have liked a bit differently with our nails. However, overall we are very satisfied with the outcome.
First time getting my nails done since my four year old daughter has been born, and they were wonderful! Very sweet with my daughter and exceeded my expectations by far with my nails/shape/color. I will be returning and highly recommend them.
I cant say enough good things about this place. You can tell these ladies all enjoy working with each other. Everyone was laughing and smiling. Quick service while still being incredibly thorough. I'm a finger chewer and you can tell when you go to trim my nails. My tech spent extra time making sure my fingers looked amazing and didn't give me more hang nails than I already have, haha. I will be back many times and would recommend this place to anyone
I am new to the area and Ive been looking for a new nail shop. Walked in and was told to come back at 2:00pm. I had no problem waiting as I understand it’s busy right before the holiday. I called a few minutes later just to confirm the appointment time and then was told they are too busy. She didn’t offer to reschedule me just straight up said no we are busy and that’s all after literally just speaking with her at the front desk. I ended up going to Happy Nails down the street and I am glad I did because she fit me in on the schedule today, and the customer service was great.
A simple manicure, but with all the massaging too, this was just what I needed, very plesent and calming atmosphere, my nail tech was Q ???? she helped me settle on a color because I just couldn't choose, I new I wanted blue and I love what she chose.
Nothing but great reviews!
She satisfied my needs and is amazing
It is just a good hearty environment in there! I will be back for another set and maybe I’ll get a pedicure too!
All the employees are very kind.
Safety, cleanliness are a big task before and after each client. Really helps to call ahead and make an appointment. They try to accommodate walk ins, if possible.
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Kayla's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Amenities
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Restroom
Today
Opening Hours
| Thursday | 10:00 AM - 07:00 PM |
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| Monday | 10:00 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
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Location
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