Eagle Nails

+1 248-350-9781

29681 Northwestern Hwy, Southfield, MI 48034 United States of America

Open Today: -

Quick Facts About Eagle Nails

Eagle Nails place has both strengths and weaknesses based on the comments provided. Here is a breakdown of the strengths and weaknesses:

Strengths: 1. Talented Nail Technicians: Kevin is praised for his skill and talent in creating acrylic sets that replicate pictures provided by customers. This shows that there are talented individuals working at Eagle Nails place who can deliver good results. 2. Fair Prices: The prices at Eagle Nails place are considered fair by some customers. This indicates that the salon is not overly expensive and offers good value for the services provided. 3. Friendly and Kind Staff: Multiple comments mention the staff at Eagle Nails place being nice and kind. This creates a positive atmosphere for customers and makes their visit more pleasant. 4. Clean and Local: The salon is described as clean and local, which can be appealing to customers who value cleanliness and supporting local businesses. This adds to the overall positive experience for customers.

Weaknesses: 1. Poor Service: Several comments mention instances of poor service, including rough treatment with the drill, cutting customers, and careless work. These incidents highlight a lack of attention to detail and a disregard for customer comfort and safety. 2. Inconsistent Pricing: One customer complains about being charged more than expected for services. This suggests that Eagle Nails place might have inconsistent pricing or transparency issues, which can be frustrating for customers. 3. Unsanitary Conditions: A comment warns others about the salon being unsanitary and potentially causing nail infections. Such concerns raise serious red flags and can deter potential customers from visiting the salon. 4. Long Wait Times: One customer mentions a long wait time, indicating that Eagle Nails place may struggle with managing customer appointments and ensuring timely service.

Overall, Eagle Nails place has some strengths, such as talented technicians, fair prices, friendly staff, and a clean local setting. However, the salon also has significant weaknesses, including poor service, inconsistent pricing, unsanitary conditions, and long wait times. These weaknesses can greatly impact the customer experience and may lead potential customers to seek alternative nail salons. It is crucial for the management of Eagle Nails place to address these weaknesses and strive for improvement in order to retain customers and maintain a positive reputation.

Best TL Reviews

I went for a dip manicure and spa pedicure. Never. Again. The tech was very heavy with the drill! He cut me on three fingers! I really should’ve gotten up, but needed my nails done for a holiday party. Bad decision. It was not worth it. My poor thumb is so sore. The manager took $5 off my bill because I was bleeding when I left! Again, not worth it!

Went in yesterday for a gel fill in which is $30 & a regular pedicure which is $31 or so i thought.. when i went to pay the tech said my total was $88.. now $31 plus $30 shouldnt equal that right? i didnt get any designs or any bells or whistles just a pink gel color on my hands.. thats it. i will be finding another nail salon. what a shame since id been coming here for a year.

Kevin is fantastic! This was a brand new acrylic set. He does such a great job. He is so talented.... show him a picture and he recreates it. Good, fair prices. Highly recommend this place. Clean, local, and they are very nice. Uncle slays the pedicures! Plenty of parking. Walk-ins welcomed.

I called to ask if they had time just to remove my acrylic nails I had done at a different salon. Cindy said to come in any time, it would cost me $20. I thought it was a little expensive (about half the cost of a manicure) but I was close by and desperate to get my nails off. It took one hour to remove my nails. I got nicked on my ring finger, resulting in a noticeable scab. She then cut my cuticle as well as made a big indent on my nail on my thumb. To which she did not apologize, just told me not to soak it in the acetone but I needed to soak my ring finger, said my cut wasn't bad. When I told her it hurt to put in, she pushed it down further. To end it, I was charged $22. I will never be coming back to this salon. If you need a good salon, go to Bliss Nails off Long Lake & Telegraph. I should've just driven the extra few miles...

Despite that the wait was super long, I am very impressed with the service and my nails. This was probably the best pedicure I've had in a very long time and even though they were busy, they still took time with my pedicure! I love that they were able to give me the shape I wanted for my nails as well. I just moved to Southfield and I'm happy I've found a nail salon!

Kevin & his staff are kind & swift! 2nd time coming since the end of April this yr. & once again I'm pleased!

The nail tech could not be bothered to remove all of the polish from my nails. I asked three times… The black color from my previous manicure now show through the light pink color for the new manicure. Very careless, sloppy work. I will not be returning.

Insanely unsanitary. Please run far away unless you want a nail infection. Reporting to LARA & OSHA