Zen Grooming (Previously The Red Dog Salon)

+1 513-797-7297

1796 E Ohio Pike, Amelia, OH 45102 United States of America

Open Today: -

Quick Facts About Zen Grooming (Previously The Red Dog Salon)

Zen Grooming (Previously The Red Dog Salon) has received mostly positive feedback, indicating several strengths of the establishment. The following are the strengths identified in the comments:

1. Caring and Understanding: The owner of Zen Grooming showed genuine care and understanding towards the dogs during their grooming. In one instance, they used traditional nail trimming instead of a Dremel tool to accommodate a dog who was scared of the noise. This displays a considerate approach towards the well-being and comfort of the animals.

2. Charitable Efforts: Zen Grooming held a fundraiser to support a young man who passed away too soon. The proceeds from that day were donated to the cause. This demonstrates the salon's commitment to giving back to the community and supporting important causes.

3. Welcoming Environment: Customers mentioned that they had pleasant conversations and interactions with the staff during their visits. The presence of a welcoming committee made up of friendly young ladies added to the positive experience of visiting the salon.

4. Good Grooming Skills: Customers praised the grooming skills of the establishment, with one person mentioning that the groomer did an extremely good job on their dogs' undercoat and other grooming areas. The groomer was commended for going above and beyond expectations, resulting in dogs that were clean and well-groomed.

5. Flexibility and Accommodation: The salon was recognized for being flexible in scheduling appointments, especially for customers who have unpredictable or changing schedules. The owners were willing to accommodate customers, even coming in on a Sunday to groom their dogs. This flexibility added convenience for busy pet owners.

6. Affordable Pricing: One customer mentioned that the rates at Zen Grooming were lower compared to other groomers they had used in the past, resulting in cost savings of around $40. Affordable pricing is beneficial for customers who want quality grooming services at a reasonable price.

7. Positive Feedback from a Recommendation: A customer mentioned that the boarding place they go to recommended Zen Grooming. This word-of-mouth recommendation indicates that the salon is well-regarded by other businesses, further bolstering its reputation.

8. High Level of Satisfaction: Several comments expressed high levels of satisfaction with Zen Grooming, with customers stating that they were happy with the grooming results, the softness and shine of their dogs' coats, and the quality of the nail trimming. Positive feedback reflects the overall quality of service provided by the salon.

Despite the positive comments, there were a couple of weaknesses mentioned:

1. Temporary Cash-Only Policy: One customer mentioned that at the time of their visit, the salon only accepted cash payments. Although there was an ATM nearby, this inconvenience might deter some customers who prefer to pay through other methods such as card or mobile payment. However, it is unclear if this cash-only policy was temporary or permanent.

2. Inconsistent Pricing: One customer noted that on their second visit, the rates were higher than originally communicated to them. This inconsistency in pricing might be an area of improvement for the salon to ensure transparency and clear communication with customers.

Overall, the strengths of Zen Grooming (Previously The Red Dog Salon) outweigh the mentioned weaknesses, with customers praising the caring and accommodating approach of the owner, the quality of grooming services, and the welcoming environment provided by the staff.

Best TL Reviews

First time visit. It was great. Brought my dog to get her nails trimmed for the first time since I adopted her. Wanted to have them use the Dremel but Molly was a little scared of the noise and the new surrounding so the owner thought it best to do it the old fashion way until she got used to coming and having it done. I thought that was very caring that she didn't force it on my girl. She was in and out with no problem. The owner was also doing a fundraiser at the time and proceeds from that day were being donated to a young man who was taken too soon. I did my best in donating what I could to help out. I had a lovely welcoming committee of 3 young ladies on school break which I had nice conversation with. It was a very nice experience and I recommend to everyone. Quick note: At the time, they were only taking cash. No big deal as there was an ATM machine at the UDF. Not sure ( can't remember) if that was temporary but wanted to let future clients know just in case! I'll be back soon and thank you for being so kind and professional!

I took my two dogs Drogo and Winnie there for the first time they had a pretty severe undercoat from winter and there were some mats but the Young lady that groomed them did an extremely good job on them not only did she make sure and get out there undercoat she trimmed their undercarriage area and there rear area. I used to be a dog bather so I did have high expectations because I knew what it take to make sure the dog actually gets very clean instead of just basic, with that being said my dogs are very clean and again she did a fantastic job, so much so that I will definitely be going back to see this young lady because I honestly think she goes above and beyond far more than what you pay

Been going there for years my dogs love the people that work there I have never had any complaints it's a wonderful shop I think everybody should take their dogs there or cat

Zen Review:

Just like the previous groomers. AWESOME. Very accommodating, and take really good care of our dogs. It’s hard to trust people these days, but I feel 100% comfortable leaving our dogs with Zen.

Red Dog Review:

Owners are awesome. I work out of town, and it's hard to schedule our dogs, as I never know exactly when I'll be home. Amber and Linda always slide our 5 dogs in, and have even come in on a Sunday just to accommodate us. Super friendly too!!

The woman who runs the boarding place we take our dog recommended the red dog Salon. They groomed are great pyranees in about 3 hours. She looked and smelled great. I plan to take her back every 2 months for a bath and a blow out. I saved about $40 compared to the other groomers we have used.

My girls looked great. Wonderful experience!

Second visit not as good rates were higher than I was told for second visit. Didn't know a teddy bear cut for Lhasa

Great groomer, friendly and affordable! Will return with my 2 beagles!

We had our baby groomed here and will continue to come here. I usually took her to Petsmart where not only did I pay more but got less service. My Piper came back to me with the best job I’ve ever seen on her nails. She smelled wonderful and her coat was super soft and shiny. She was very happy with her pampering and so were we. Thank you.