Quick Facts About Creative Nails & Spa
Creative Nails & Spa has a mix of positive and negative comments, which can be analyzed to determine its strengths and weaknesses. Based on the comments provided, the following analysis can be made:
Strengths:
1. Quality Service: Multiple comments mention the quality of service at Creative Nails & Spa. Customers have expressed satisfaction with the outcome of their nail treatments, stating that their nails looked gorgeous and beautiful. This suggests that the salon has skilled technicians who are capable of delivering high-quality services.
2. Friendly Staff: Several comments highlight the friendly nature of the staff at Creative Nails & Spa. Customers appreciate the welcoming atmosphere and the positive interactions with the staff members. This indicates good customer service and a pleasant experience for visitors.
3. Variety of Nail Art: One customer suggests trying the nail art offered by Creative Nails & Spa, as they claim that their nails turn out beautiful and Instagram-ready each time. This suggests that the salon offers a wide range of nail art options, allowing customers to choose unique and creative designs for their nails.
4. Atmosphere: One comment mentions the pleasant atmosphere at Creative Nails & Spa, which suggests that the salon has created a relaxing and comfortable environment for their customers. This is an important aspect for many people seeking nail services, as they want to feel relaxed during their visit.
Weaknesses:
1. Inconsistent Service: There are a few negative comments regarding the service at Creative Nails & Spa. One customer mentions being cut during a manicure, while another complains about the rushed and mediocre work they received. These comments imply that the salon may have inconsistent service quality, with some technicians performing well while others do not meet customer expectations.
2. Pricing and Additional Charges: The salon has received criticism for its pricing and additional charges. One customer mentions being charged an extra $5 for removing gel polish, and another expresses disappointment with the upgraded pedicure being overpriced. These comments suggest that the salon may have higher prices or may charge extra for certain services, which can be seen as a weakness for price-conscious customers.
3. Communication Issues: One customer mentions having a negative experience with a technician who was busy on phone calls and not fully focused on the customer. This indicates a lack of attention and might create an anxious environment for customers seeking a relaxing experience.
4. Lack of Attention to Detail: Multiple comments mention issues with the shape of their nails and the poor treatment of their heels. These comments suggest a lack of attention to detail and inadequate finishing in some cases, which can be seen as a weakness in delivering a complete and satisfactory service.
In conclusion, Creative Nails & Spa has strengths in terms of quality service, friendly staff, and a variety of nail art options. However, the salon faces weaknesses in terms of inconsistent service, pricing and additional charges, communication issues, and attention to detail. By addressing these weaknesses, the salon could improve its overall customer experience and attract more patrons.
Best TL Reviews
One of my favorite places to get my nails done at since Highschool! Got shuluc, the nails look gorgeous! I love the autosphere. They don't disappoint. ????
Great experience with Creative Nails! Friendly staff members and quality service. I wanted sparkly nails for a fun trip and they turned out beautiful! They were also able to take me the same day ❤️
I will never go here again. I was cut pretty bad during the manicure. My finger looks beat up. I understand accidents happen, but when I pod for the upgraded pedicure for the extra massage and got literally a 3 min massage, I was not impressed. Whatever they used in the leg scrub also made my legs Red and bumpy. I will never go back here again. Pic is after the manicure. $45 for a pedicure. Never again.
La primera vez fue algo rápido y bueno .. pero el día de ayer fut me atendió una mujer con un look fuerte ... Uñas moradas y maquillaje fuerte .. una mujer de edad mayor .. destrozó mis uñas .. estaban largas y saludables y las dejo teri les .. me cortó varias veces y sangraron mis manos ahora duelen mucho...
They charged me $5 to take off my gel polish and put new gel on. She said “because we didn’t place the gel here, it’s an extra $5 to take it off”. Even though they would have taken it off anyway for the new polish so why are they charging? My nails were all uneven and different shapes, when I went to a different nail salon the person doing my nails literally said to pick one of my nails I like the most because they are all a different shape, and he will do the rest in that shape lol.
I also got a pedicure from this salon and felt pressured to pay for a better pedicure with the massage and hot rocks added, so I did. The lady doing my pedicure literally massages me for 5 seconds with her hands and then 5 seconds with the rocks and that’s it. (I promise I am not exaggerating, it was so quick and rushed). No point in paying extra, what a waste of money.
Don’t go here if you want mediocre, rushed, overpriced work. I will travel a little farther for something better! It’s crazy I literally live right around the corner, they could have got a lot of business from me. Never going here again!
There’s a reason this place is always busy. Quality of service and cleanliness is key, but i go because the work they do is perfection. highly suggest doing some of the nail art they offer, my nails turn out beautiful and instagram ready every time i go. Pro tip: CALL AHEAD!
I visited here twice the first I had to pay $5 for gel on my nails from a shop up the street in Northgate by bank of America. My nails were very damage paper thin. So I got a manicure. Second visit pedicure $28 water was hot but comfortable, nails were nice, the only issue was my heels, when I got home they needed to be buffed. I stop handing out tips when I receive poor service. If I have to finish the job, it is poor service.
Worst experience I’ve had. Kathy was so busy taking phone calls and with other customers. Whenever you go to a nail salon it should be relaxing and not an anxious environment. I let that slide considering it was only her and another staff only. It wasn’t until I got air bubbles in my nails that I told myself I wouldn’t be coming back again. Also if you want to spoil yourself with a nice extra design don't come here. If you want just the basics it’s good at baseline level and want to hear people yell most of the time come then.
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Creative Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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Location
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