Quick Facts About Star Nails & Spa
Strengths:
- Excellent customer service: Multiple comments mention how friendly and kind the staff at Star Nails & Spa are. They make customers feel welcome and valued, creating a positive and pleasant experience.
- Attention to detail: The technicians at Star Nails & Spa are praised for their meticulous work. They take their time and ensure that the end result is of high quality. This attention to detail contributes to customer satisfaction.
- Highly skilled technicians: Customers appreciate the skills of the technicians at this salon. They are experienced and capable of creating beautiful nail sets and providing relaxing foot and leg massages. The expertise of the technicians adds value to the overall salon experience.
- Clean and hygienic environment: Multiple comments mention the cleanliness of Star Nails & Spa. A clean and hygienic environment is essential in a nail salon to prevent the spread of bacteria and ensure customer safety.
- Efficient service: The salon appears to handle appointments and walk-ins well, as mentioned by a customer. This efficiency in managing customers and minimizing wait times is a strength of the salon.
Weaknesses:
- Inconsistency in service quality: While most comments are positive, there is one negative review that mentions a terrible experience. This indicates the presence of inconsistency in the quality of service provided by the technicians at Star Nails & Spa. This inconsistency can result in a lack of trust from customers and potentially deter repeat business.
- Accidents or mistakes during services: One customer mentioned the technician cutting their feet and putting callus remover on the cuts. Another mentioned the technician using a drill on regular nail polish instead of gel polish. These incidents demonstrate a lack of attention or training by some technicians, leading to mistakes that can result in injuries or dissatisfaction.
- Limited options or services: There is no mention of the range of services offered at Star Nails & Spa. If the salon only offers basic nail and pedicure services, it may limit its appeal to customers who are looking for more specialized or unique treatments. Expanding the service menu could attract a wider customer base.
- Lack of online presence or reviews: There is no mention of an online presence for Star Nails & Spa or any reviews from external platforms. This may make it difficult for potential customers to find information or read more feedback about the salon. Establishing an online presence could help attract new customers and build credibility.
In conclusion, Star Nails & Spa has several strengths, including excellent customer service, attention to detail, skilled technicians, a clean environment, and efficient service. However, they need to address weaknesses such as inconsistency in service quality, accidents or mistakes during services, limited options or services, and the lack of an online presence. By addressing these weaknesses, the salon can further enhance its strengths and improve the overall customer experience.
Best TL Reviews
I walked in at 445 and asked if they had time to do a full set before they closed (6pm). They said yes. Some salons will make you feel like an inconvenience when you walk in and rush you through, leaving you with bubbly polish or uneven work, but I did not feel this way here! The tech I had took her time and did not rush. She was very thorough, gentle and gave me one of the most beautiful sets I’ve had in a long time! I will absolutely go back! One of the best salons in the area! I felt they cared about their quality of work here!
Worst salon ever. I have been to lot of different salons to get a pedi and this is by far the worst. The guy not only cut my feet the with files but also cut me with the cuticle cutters. Then he put callus remover all over my cuts. I made him quit. He moves onto the next person and is using the drill to file off nail polish not gel polish but regular nail polish. I will never be back to this salon.
No wait time. Staff was friendly, place is clean. The man who did my pedi was incredibly meticulous, and gave me the best foot/leg massage I've had at any of the local places in 2+ years.
I have been a lot of different places for pedi’s! This place has been by far the best! Took their time! Felt amazing! And everyone was so nice!!! Would definitely recommend!!!
I just moved back and I tried 2 other salons and wasn’t happy I found this one and was very pleased, I will be a repeat customer.
My family has been using this nail salon for a decade. Walk ins and appointments are both available. The staff is very kind and friendly. Always enjoyed coming in for a fresh set of nails. Pedicures are pleasant, massaging chairs for the pedicure stations, after the pedicure the foot and calf massage is relaxing.
My first time there and they were great!! So nice and did a beautiful job on my stubby nails and my toes!!
My favorite place. They do a great job and they're very nice friendly people.
Place Pictures
Star Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
Places