Quick Facts About NStyle Nails & Spa
NStyle Nails & Spa has both strengths and weaknesses based on the comments provided. Let's analyze them in detail to get a comprehensive understanding:
Strengths:
1. Cozy interior: Multiple comments highlight that the salon has a cozy interior, providing a comfortable ambiance for customers. This creates a positive first impression and contributes to a pleasant experience.
2. Location: The salon is mentioned as being in a good location, which can be advantageous in terms of accessibility and attracting customers.
3. Positive experiences: Some customers had positive experiences with the nail technicians, praising their attention to detail, skill, and ability to deliver the desired nail designs.
4. Style and vibe: One customer specifically mentions enjoying the vibe and style of the salon, indicating that it appeals to their aesthetic preferences.
Weaknesses:
1. Lack of focus and professionalism: Several comments point out instances where the nail technicians were distracted by their cell phones during the service. This lack of focus can lead to subpar results and make customers feel like their needs were not a priority.
2. Uneven lines and cracked nails: The comment about the lines being uneven in the manicure, combined with the cracked nail in the gel polish, suggests substandard workmanship. Inconsistent results can negatively impact customer satisfaction.
3. Uncomfortable pedicure experience: A customer mentions being disappointed with the pedicure experience due to the uncomfortable and non-functional chair. This can make the overall experience less relaxing and diminish the value of the service.
4. Appointment scheduling issues: Customers who made appointments complain about not being attended to promptly at their scheduled time, leading to delays and inconvenience. This indicates a lack of organization and customer-focused scheduling practices.
5. Poor customer service: Multiple comments highlight instances of poorly trained staff members who were indifferent, rough, and uncommunicative. Rude behavior and lack of customer engagement can result in negative experiences and deter repeat business.
6. Dissatisfaction with nail results: One customer expresses disappointment with the shape, length, and quality of their nails, indicating that their desired outcome was not achieved. Inconsistent nail results can negatively impact customer perceptions and loyalty.
In conclusion, NStyle Nails & Spa has a cozy interior, a good location, and some positive customer experiences. However, it also faces challenges such as distracted nail technicians, uneven lines, uncomfortable pedicure experiences, appointment scheduling issues, poor customer service, and dissatisfaction with nail results. Addressing these weaknesses would be crucial for the salon to enhance its reputation, improve customer satisfaction, and increase customer retention.
Best TL Reviews
I really want to like this place. It’s cozy on the inside, not a bad location.
However, the young lady who did my mani/pedi was on her phone the whole time. She even had a kickstand for it. I thought she was new and needed a reference. I saw with my own eyes a texting screen.
The lines are uneven in areas. This normally doesn’t bother me, but maybe she would do a lot better if she focused on the nail lines and not her cell phone? Maybe not. Usually doesn’t bother me, but I was a little irritated at the lack of focus on the job. A simple job too.
As for the pedi… the chair didn’t even move. So I was straight backed the whole time. Maybe to move the seat and use the massage is an extra cost, but I get mani/pedi’s to relax not sit in a chair I can’t even get comfortable in.
I want to like this place, the other reviews are amazing. But… I kind of wanted acrylic nails not a gel polish… gel polish doesn’t last long… as you can see in the photo one of my nails is already cracked. I’m disappointed in the pedi especially… I’ve never been so uncomfortable during a pedi. My back still hurts and it’s been 24 hours.
I took myself and 2 of my daughters here even made an appointment for 12:30. There was no one available for us at 12:30 and didn’t get started until almost 1 on myself and and one of my daughters. We had to go pick up my other 2 kids at 1:30 and were late doing so because they couldn’t start us at our appointment time. They started my youngest daughter at 1:20 and for just a nail trim and paint only (no water no other pedicure stuff) they charged the full $40 for her pedicure. 10/10 do not recommend these people. Would give zero stars just based off of them scheduling appointments and then not having anyone available.
Worst pedicure experience ever. The guy was more interested in watching some show on his phone. He was rough and rude the entire time. I felt absolutely horrible by the time I left. It was really pricey for horrendous service and quality and I definitely will never go back.
If I could give this place zero stars I would. Worst service I've ever received at a nail salon. The man doing my pedicure didn't say one word to me, was " Massaging" my leg with one hand and scrolling on his phone with the other. You walk in, no one greets you. I have no idea how this place gets return customers. Two thumbs down, I do not recommend giving this shop business.
I really enjoyed my experience here. The nail tech did a great job and didn't rush it. The vibe and style of the salon is great too ???? I will be back.
went in with a reference and ended up letting her free hand & i absolutely love the way it came out will 100% make a drive every time i want my nails done to come here. Better then any of the nails i’ve gotten done anywhere else!!
The lady that did my nails was so sweet. She made sure they were exactly what I wanted. I have nothing to complain about. My nails look so pretty ????
Went in with high expectations and was very disappointed. I showed the guy the shape and Length I wanted my nails. Came out with coffin shape wanted square then ask for medium length got short. They are flat and curve up. I wouldn’t recommend going here so dissatisfied.
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NStyle Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
|---|---|
| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 06:30 PM |
| Sunday | Closed |
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Location
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