Quick Facts About Classy Nails
Strengths:
1. Positive customer experiences: Many of the comments highlight the positive experiences customers have had at Classy Nails. They mention specific nail technicians by name and express satisfaction with the quality of their work. This indicates that the salon has capable and skilled employees who can provide excellent service.
2. Expertise and knowledge: Customers specifically mention the expertise and level of skill displayed by Lin, the owner of Classy Nails. They appreciate her attention to detail, ability to address specific concerns (such as ingrown toenails), and her overall professionalism. This suggests that the salon has knowledgeable and experienced staff members who can provide specialized services.
3. Clean and professional atmosphere: Some comments mention the cleanliness and professionalism of Classy Nails. Customers appreciate the salon's adherence to COVID-19 protocols and the overall cleanliness of the facility. This indicates that the salon takes hygiene and cleanliness seriously, creating a positive and comfortable environment for customers.
4. Positive word-of-mouth: Several comments mention that customers have been going to Classy Nails for many years, indicating a loyal customer base. This suggests that the salon has built a positive reputation in the community and has garnered a strong following over time.
5. Competitive pricing: Multiple comments mention the great pricing at Classy Nails. Customers appreciate the value they receive for the services provided, which can be an important factor in attracting and retaining customers.
Weaknesses:
1. Price discrepancy and value perception: One comment mentions that the customer felt overcharged compared to other salons in the area. This indicates that some customers may perceive the pricing at Classy Nails as higher than competitors, potentially impacting the perceived value of the services provided.
2. Negative online reviews and reputation: One comment mentions not being impressed with online reviews of Classy Nails. While this is just one person's opinion, negative online reviews can impact the overall reputation of the salon and deter potential customers from trying their services.
3. Service inconsistency: One comment mentions a negative experience with a specific nail technician who did not perform the pedicure properly. This suggests a potential lack of consistency in the quality of service provided by the staff members. Inconsistent service can negatively impact customers' trust in the salon and their willingness to return.
4. Lack of cleanliness measures: One comment mentions a concern about the lack of plastic covers on the pedicure bowls, which is a turnoff for the customer. This indicates a potential issue with cleanliness practices in the salon, which can deter customers who prioritize a hygienic environment.
5. Language barrier and communication issues: One comment mentions a situation where a nail technician was struggling with a task and the owner did not offer assistance. This highlights a potential issue with communication and language barriers among the staff members, which can lead to misunderstandings and dissatisfaction among customers.
In conclusion, while Classy Nails has strengths such as positive customer experiences, expertise and knowledge, a clean and professional atmosphere, positive word-of-mouth, and competitive pricing, there are also weaknesses to address. These include price discrepancies and value perception, negative online reviews and reputation, service inconsistency, lack of cleanliness measures, and potential communication issues due to language barriers.
Best TL Reviews
I went in for a gel meni and pedi got charged 90 bucks when the others around that look soooooo much more clean and classy charge 80. And omg the guy in there with the dreads I'm sorry his nice but he doesn't know how to do pedis worth his life he didnt clean up under the nails, he didnt cut the sides, file, nothingggg, he didnt even put the French tip correctly he gave me a crooked one here the pics to proof it. And the nail polish they use is old so never again.
My boyfriend gave me a gift certificate to Classy Nails for Valentine’s Day. I’d never been to the salon as we just moved to the area. Cindy was my nail tech and was very nice and did an “Amazing” job with pink and white on my nails. Couldn’t be more pleased! I definitely found my new nail tech! Thank you Cindy
I have lived in the area where they are located and had never been there. Did not get impressed with the online reviews.
I went in today just st because I figured I’d give them a try. I walked in and saw that they do not use plastic covers on the pedicure bowls. This is a big turnoff for me.
I then asked her if she could use one and she said yes but I clean them. Mind you this was the owner.
The lady who was going to do my pedicure started talking to owner in Asian.
I asked what was wrong and she said I don’t know how to use this and owner won’t help me. Owner said no need I clean. I said no need for me to stay here. You have to be kidding me!!!! I got up and walked out. Owner said have a nice day. WOW! It was so crowded I. There also.
I do NOT recommend anyone give this place there money. There are way too many nail salons out there for me or anyone not to get what I want.
FLABBERGHASTED!!!!!
Lin is absolutely amazing I had called ahead and explained I had gotten a bad pedicure somewhere else...
She said she would do my pedicure herself and I made the appointment.
When I came in classy nails was clean, smelled amazing and everyone was following covid 19 protocols.
Now fast forward to the pedicure itself, lin did a wonderful job the massage was on point ( that is why I get pedicures lol ) and the way that she cut down my toe nails on the sides ( like the ingrown toenails ) was absolutely amazing, and she got all of the dead skin out from in between the nail beds and I will never go anywhere else for a pedicure and manicure...
Lin is the owner and is absolutely amazing and I am in love with the level of expertise that she brought with my pedicure go here and you will not be sorry.
I love this place. Lin is amazing, takes care of me well. Always so happy! She does amazing work, designs, and always makes me happy. I would make an appointment!
I've been to this nailshop several times and have never left disappointed. Very clean and professional. Great pricing as well!!
Absolutely love my nail tech Cindy!!! All the ladies there are great!!!
LOVE going to Classy Nails!! I have been going to Linh for almost 10 years. She and her team and Amazing. Great customer service and great prices! Just got my chrome nails done today. Highly recommend them!
Place Pictures
Classy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | Closed |
How to go there
Location
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