Quick Facts About Queen Nails
Queen Nails Place, based on the comments provided, has a mix of strengths and weaknesses.
Starting with the strengths, many customers appreciate the quality of service they receive at Queen Nails Place. They mention that the staff is friendly, professional, and does a great job. This indicates that the salon has competent and skilled technicians who are able to satisfy their customers' needs. The positive experiences mentioned suggest that the salon has a good reputation and consistently provides high-quality services.
Another strength mentioned is the welcoming atmosphere of the salon. Customers describe the shop as beautiful and the staff as friendly. They mention that the atmosphere is soothing, which can contribute to a relaxing and enjoyable experience for the customers. A welcoming and pleasant environment can help customers feel comfortable and at ease during their visit.
The affordability of the services is also highlighted as a strength. One customer mentions that the prices are friendly, indicating that Queen Nails Place offers competitive pricing in comparison to other nail salons. This can be attractive to customers who are conscious of their budget or looking for more affordable options.
Additionally, some customers appreciate the patience and attention to detail displayed by the staff. They mention that the staff is patient and ensures that the customer is completely satisfied with their services. This indicates good customer service and a commitment to meeting the individual needs and preferences of each customer.
Moving on to the weaknesses, one common complaint among the comments is the long wait times and feeling rushed during the services. Customers mention that they experienced longer wait times than expected and that the staff appeared rushed, resulting in less than satisfactory results. One customer even mentions that their toes were rushed and the polish turned out terrible. This indicates a potential issue with managing appointments and providing enough time for each service. It may be necessary for Queen Nails Place to better manage their appointments or properly allocate time for each service to ensure that customers do not feel rushed and receive the quality they expect.
Another weakness mentioned is the lack of a relaxing atmosphere. One customer describes the salon as chaotic and loud, which can detract from the overall experience. This indicates a possible need for improvement in creating a calm and peaceful environment for customers. Implementing measures to reduce noise levels or creating designated areas for relaxation could help address this concern.
Some customers also mention encountering rude behavior from the owners. This suggests a potential issue with customer service and the professionalism of the staff. Rude interactions can leave a negative impression on customers and may lead to them not returning to the salon. It is crucial for the owners to address this concern and ensure that all staff members maintain a respectful and friendly demeanor towards customers at all times.
In conclusion, Queen Nails Place has strengths in terms of the quality of service, a welcoming atmosphere, affordability, and attention to detail. However, there are weaknesses related to wait times, feeling rushed, lack of a relaxing atmosphere, and occasional rude behavior from the owners. Addressing these weaknesses and focusing on improving customer experience can help Queen Nails Place enhance their reputation and attract more satisfied customers.
Best TL Reviews
I had an okay experience at this place i guess. Super crowded, and longer wait then told when I go there. Very rushed. I got just polish on my toes and they rushed so much, my polish turned out terrible. They tried to stuff my toes into my sandal, and it touched the sandal top. The lady attempted to fix it, but just smeared another coat on the bumpy polish. My friend got a pedicure that was more expensive, just for the longer massage, but they were so rushed they only did 1/3 of the expected massage time. Total rip off for pedicures. Anyway, my manicure turned out decent. I got a gel manicure with french tips, and I loved the result, but the atmosphere of the salon was not relaxing at all; loud and chaotic with people running around everywhere.
I had my visit yesterday and loved it. The staff was VERY patient with me and made sure that I was completely satisfied with my services. The gel nail polish looks perfect and my pedicure was great! I never felt rushed or uncomfortable. ???? I will definitely be returning.
This place is AMAZING! The staff is phenomenal and does a great job! Very satisfied! Thank you Bella, Tony & their newest nail tech Mindy! I'll see ya in a couple of weeks!!
Absolutely love this place! They are so nice! I was just having a bad day because my nails it’s look horrible from another nails salon that I just get it done! so I'm call them to see if they can fix it and it turn out so good, I got exactly what I want and the nails tech are so nice to me and the price it really friendly, will be back again!
Super friendly. Very professional. They Do a great job. I live in Georgetown work in Richmond Hill and I drive to sandfly EVERYONE there is great.
The shop is beautiful, the staff is friendly. The atmosphere is so soothing. Full service nail salon
Owners are rude. You were rude then thats why I left. I only asked for an appointment yesterday bc my tech is sick. So yes you are still the same....Rude
Tony, Bella, and the rest of the crew are the absolute sweetest. It’s like seeing old friends when you walk in the door. They do a fantastic job and always have. Couldn’t pay me to go to another salon!
Place Pictures
Queen Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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