Quick Facts About Perfect Touch Nail Salon
Strengths:
1. Skilled nail technician: The salon has a skilled nail technician named Tony who did an amazing job on one customer's nails. This demonstrates that there is a talented and experienced professional at the salon.
2. Calming energy: According to one customer, Tony had a calming energy which contributed to a positive experience. This suggests that the salon has a welcoming and relaxing atmosphere.
3. Flawless eyebrow work: Another customer praised the eyebrow lady for her flawless work. This indicates that the salon has expertise in both nail and eyebrow services.
4. Long-standing customer base: One customer mentioned being a regular for six years without any issues. This suggests that the salon has a loyal customer base, which speaks to the quality of their services.
Weaknesses:
1. Poor customer treatment: Several comments mention negative experiences with the salon staff. One customer felt that the nail technician did not want them in the chair and was unable to provide the requested design. Another customer had a bad experience with the owner and staff becoming upset and speaking loudly when they expressed dissatisfaction. These incidents indicate a lack of professionalism and courtesy towards customers.
2. Pricing issues: One customer complained about being charged an additional $20 for a color change after receiving a French pedicure. This suggests that the salon may have inconsistent or unfair pricing policies, which can be frustrating for customers.
3. Poor time management: One customer expressed frustration over being told a wait time of 45 minutes, only to find that the salon was still not ready for them after that time had passed. This indicates a lack of organization and respect for customer's time.
4. Language barrier and cultural insensitivity: One customer mentioned feeling uncomfortable due to a language barrier and experiencing rude behavior from the staff, including speaking loudly in their language. This shows a lack of cultural sensitivity and customer service skills.
Overall, Perfect Touch Nail Salon has some strengths, such as skilled technicians and a loyal customer base. However, there are significant weaknesses in terms of customer treatment, pricing, time management, and cultural sensitivity. These issues highlight areas where the salon needs to improve in order to provide a better overall experience for customers.
Best TL Reviews
I should have stopped at the beginning. He kept asking why I came here if I wanted a certain design. Then said, you want all that, it’ll be $90. Felt like he didn’t want me in the chair. He kept saying he can’t do this and that, despite being the person I came to for 2 years straight who COULD. I don’t know if he was having a bad day or what, but I ended up having him clear them off and just charging me for what he did. Im disappointed because this was my go to the entire time I lived in the area. I’ll try somewhere else.
I came here randomly and I'm glad I did tony did an amazing job on my nails. he was fast n patient hes energy was calming. I will definitely be coming back. And the eyebrow lady is quite amazing as well, her work is flawless
My experience was very good. My nails was very beautiful. My eyebrows was how I wanted them to be. I’ve been coming here for 6 years I never had any issues or problems
I got a French pedicure and did not like it and wanted a color change and they wanted to charge me an additional $20. I do not recommend anyone to go to this place all they do is get over on people
They told me 45 minutes. I waited outside. They never got me. Went back in and they told me another 20 minutes. They are laZy horrible business people. They had a terrible attitude. No one had any type of decency in this place.
Un joven mal profesional, en el teléfono, apurado. No entendió lo que quería y no quería entender. No había gente pero estaba apurado. Le dije no me gusta y no le importo, enojado haciendo gestos termino lo que quería . Por esta persona no vuelvo más . Dos años cliente de este lugar . No vuelvo mas
My experience at this place was very unpleasant. The gentleman that was doing my pedicure was doing half a job. He wasn't cutting the cuticles and he seemed afraid. When I told the owner they became upset and started to raise there voices. I asked if they can change him with someone else. They told me to wait. However, the owner was upset. After a while, I decided to leave because I felt uncomfortable, and they got mad and started to speak really loud in their language. I told them that I was leaving because I felt uncomfortable. They charged me $10.00 for 1 nail refill. I paid and the lady told me not to come back. I won't be returning to this place. They are very rude to their customers.
Very clean and professional I love the way my eyebrows tinting come out
Place Pictures
Perfect Touch Nail Salon Info
Amenities
Health & safety
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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