Quick Facts About Turbo Nails
Strengths:
1. Friendly and considerate staff: The young man who did the pedicure was described as sweet and considerate, making the experience enjoyable for the customer.
2. Skilled manicurist: Kim, the person who did the manicure, was praised for being amazing and delivering exactly what the customer wanted. She even created a customized acrylic shade to match the customer's desired look.
3. Attention to detail: The customer mentioned that Kim went above and beyond by paying attention to the details and ensuring the customer's satisfaction.
4. Long-lasting results: One customer mentioned that their dip manicure from Turbo Nails lasted for three years without chipping or lifting, indicating long-lasting and durable results.
5. Comfortable atmosphere: Judy, the manicurist, was described as considerate and always offering refreshments, a pillow, or a stylus for texting. This creates a comfortable and enjoyable atmosphere for customers.
Weaknesses:
1. Declining quality and high prices: One customer expressed dissatisfaction with the declining quality of the services at Turbo Nails, specifically mentioning a bad experience with a full set of acrylics. They also mentioned that the prices have become expensive.
2. Use of used products: The same customer mentioned that Turbo Nails used used products on them, such as files and drill bits. This can raise concerns about hygiene and sanitation.
3. Rude and unprofessional staff: Another customer had a negative experience with a staff member who was rude and hung up the phone when they called to address a problem. Additionally, the owner was described as cutting the customer's nail past the quick and kicking them out of the salon, which indicates unprofessional behavior.
4. Short temper of employees: The same customer mentioned that the employees at Turbo Nails always have a short temper, which can create a negative and uncomfortable atmosphere for customers.
5. Lack of durability: One customer had their dip powder nails start peeling off within 12 days of getting them done at Turbo Nails, leading to discomfort.
In conclusion, Turbo Nails has strengths in terms of friendly and skilled staff, attention to detail, and a comfortable atmosphere. However, the business has weaknesses regarding declining quality and high prices, the use of used products, rude and unprofessional staff, employees with a short temper, and a lack of durability in some services. These weaknesses should be addressed by the business to improve overall customer satisfaction.
Best TL Reviews
A young man did my pedicure and was so sweet and considerate. Kim did my manicure and she is AMAZING!! I showed her a picture of what I wanted and she delivered! Even created my own acrylic so she could match the shade. She went above and beyond. Definitely coming back! :)
I used to have a great experience’s at Turbo nails I always got my pedicures done there but recently it’s been very expensive and quality is just not there anymore I went and got a full set of acrylics French tips and they came out completely horrendous for a wedding. They were lumpy and not shaped well at all I had to go home and try fixing them myself. I even showed a picture the entire time she did my nails. Not only to mention that they used, USED products on me. There’s no reason why they can’t be using new files for every customer as well as the files that are on the drills. Not even going to mention what person did my nails just save your self the money and go elsewhere.
I've been going to Turbo Nails for almost three years now. I was referred there by a woman I met at a hair salon whose mani was beautiful. I have the dip manicure done which I find the best and less irritating. I've only had Judy work on my nails, that's because she does such a wonderful job on them! I can leave there, go home and do heavy duty cleaning yet my nails stay perfect. In the three years they have never chipped nor lifted. Judy also is always cognizant of my comfort offering me refreshments, a pillow, or a stylus for texting (yes, I'm serious). She enjoys conversing and getting to know her clients which is a plus for me. I moved and haven't found the same service or quality where I am and have on occasion made the trip here.
If I can give this place 0 stars I would have done it. I did dip powder 10 days ago and as you see from the pictures two of my nails already peeled off in less than 12 days and started to hurt me. When I called so they can fix them, ,the guy who answered me on the phone, did tell me exactly this because of the holidays . I told him what the holidays have to do anything with doing the nails professionally. I did them somewhere else before and they lasted more than 4 weeks. In very rude way he did answer me “go back to the other place” and he HANGED UP THE PHONE ON MY FACE. When I called him again just to ask him is this a nice way of treating customers, He HANGED UP ON MY FACE AGAIN. Definitely I am going back to my old place as these guys are not Professional at all. Even the employees always have short temper. I highly don’t recommend this place to anyone and I’ll file a claim to BUSINESS BEREAU because of the unprofessionalism and rude way that I had been treated.
My name is Barbara and I have been going here for 2 years. Judy does my nails so beautifully, not only that but when I couldn't sit for very long following spinal surgery she always had a pillow for me. Sometimes I had to stand for a minute, she was always very accommodating. The staff there did mani/pedis for myself and 4 daughters all at the same time for a special occasion and made it a fun and memorable time. Sadly I have since moved 3 hours north but we do come down occasionally and I make an appointment to see Judy for my mani/pedi. I miss the care and quality of her work.
This has been my place for nails since 2018. I love it,and now my husband goes too!
The owner Larry decided he was going to do my nails cut my nail past the quick and then proceeded to kick me out of the nail salon because I brought my three-year-old daughter with me do not come here avoid this place so rude I’ve never been so mad or miss treated anywhere Absolutely so unprofessional
This place is very pleasant! I did pedicure with my 2 friends and we booked our spot several hours in advance same day. The service was good and fast, nice Orange spa pedicure with real oranges, scrub, hot stones and massage made us feel relaxed and happy.
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Turbo Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 04:00 PM |
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