Quick Facts About Carla`s Classic Cuts Salon
Strengths:
1. Talented staff: The comments highlight the talent of the stylists at Carla's Classic Cuts Salon, particularly Kayla, Victoria, and Luis. Customers appreciate their skills in cuts, color, and barbering.
2. Accommodating with schedules: The salon is commended for being accommodating to customers' hectic schedules. This shows that they prioritize customer convenience and flexibility.
3. Positive atmosphere: Customers mention the friendly and welcoming atmosphere at Carla's Classic Cuts Salon. They appreciate the attention and kindness shown by the stylists.
4. Bilingual service: The salon is praised for its ability to serve customers who speak both English and Spanish. This allows them to cater to a wider range of clientele.
Weaknesses:
1. Lack of hygiene and organization: One comment points out a lack of cleanliness and organization in the salon. This can be seen as a weakness as it may deter potential customers who value cleanliness and professionalism in a salon environment.
2. Unprofessionalism: Another comment suggests that the salon staff may come across as unprofessional. This can be a concern for customers who expect a high level of professionalism and expertise when visiting a salon.
Suggestions for improvement:
1. Improve hygiene and organization: The comment about the lack of hygiene and organization should be taken seriously. The salon should prioritize cleanliness by regularly cleaning the premises, sanitizing tools, and maintaining an organized and clutter-free environment.
2. Professional development: To address the comment about unprofessionalism, Carla's Classic Cuts Salon could invest in professional development for its staff. This could include training on customer service, maintaining a professional appearance, and enhancing their skills and knowledge in the industry.
3. Renovation and decoration: The comment suggests that the salon could benefit from re-decorating and renovating the space. Aesthetic improvements can create a more inviting and visually pleasing environment, attracting more clientele.
4. Responding to negative feedback: The comment from the manager dismissing a negative review in a derogatory manner is unprofessional and should be rectified. Instead, the salon should respond to negative feedback constructively and seek to address any valid concerns raised by customers.
5. Establish an online presence: Given that the salon has been established since 2000, it is important for Carla's Classic Cuts Salon to have a strong online presence. This could include a professional website, social media profiles, and positive reviews on platforms like Google or Yelp. This would help potential customers find and learn more about the salon, which can contribute to its growth and success.
In conclusion, Carla's Classic Cuts Salon has strengths in talented staff, accommodating schedules, positive atmosphere, and bilingual service. However, there are weaknesses in terms of hygiene, organization, and unprofessionalism. Taking into consideration the suggestions for improvement, the salon has the potential to enhance its customer experience and attract a larger clientele.
Best TL Reviews
Kayla is absolutely wonderful. She's not just super talented with cuts and color. She is so accommodating with my hectic schedule. She is 10 out of 10. Absolutely LOVE her!! Highly recommended her to all.
I’ve been coming here for a few years now and I don’t suggest any other shop to anyone, they do it all here. I have never left once unhappy. Victoria is my barber and she is highly recommended!!
Bien. He ido por más de 3 años y todo bien. Hablan español e inglés. ????
Siempre vengo a este sitio porque me gusta la atención y todo lo que me hace Carolina.
Amabilidad y atención
En realidad falta más higiene, más orden en el lugar.. y un poquito inprofesionales....
Pero ánimo así se empieza. Y pugnan ese lugar de lo más lindo arreglen bien decoren y verán como tendrán clientela.
Luis is by far the best barber hands down! Very relaxing and does a amazing job with your desired cut. He’s been my barber for years
Me gusto mucho me atendió Victoria muy profesional llamare pronto para una cita y muy seguros con lo de la pandemia espero no a verme equivocado con el.nombre de la muchacha pero se que es la hija de la dueña
i'm the manager at carlas salon recently found out one negative comment made to carla's classic cuts salon just like the message said everyone recomended the salon remember like in every business you try your best but sometimes you can not make everyone happy and by the way we remember you your face was full of severe acne problems so i'm sorry if i had to caked on the makeup so next time try a few months of proactive that might help. we are established since 2000 so we have the experience
Carla`s Classic Cuts Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places