Quick Facts About Champs Haircuts
Champs Haircuts has several strengths that contribute to its positive reputation. One of the main strengths mentioned is its family-owned business status. This gives the salon a welcoming and warm atmosphere, as customers feel like they are a part of the family from the moment they walk in. The connection and personal touch that comes with a family-owned business often sets them apart from larger, chain salons.
Additionally, the skills and knowledge of the barbers at Champs are praised in the comments. Ryan, in particular, is mentioned as being incredibly knowledgeable and offering professional advice tailored to each customer's hair type. This demonstrates that the barbers at Champs are not only skilled in their craft, but also provide personalized service to ensure customer satisfaction.
Consistency is another strength mentioned in the comments. Customers state that no matter who cuts their hair at Champs, the result is always perfect. This speaks to the high level of skill and expertise across the entire team, as well as their ability to meet customers' expectations consistently.
The use of hot towels at the end of a haircut is mentioned as a strength as well. This additional service provides customers with a relaxing and enjoyable experience, allowing them to unwind after a long day. Paying attention to these small details enhances the overall customer experience and sets Champs apart from other hair salons.
On the other hand, there are also some weaknesses highlighted in the comments. One customer mentions that they were turned away for being late to an appointment, even though they had previously experienced waiting for the previous customer to finish. This inconsistency in their policy and the way they handle tardiness can be seen as a weakness in terms of customer service.
Another weakness mentioned is a negative encounter with the owner. In this particular comment, the customer states that the owner was rude and unhelpful when they called to inquire about booking an appointment. Rude or unprofessional behavior from the staff or owners can significantly impact the overall customer experience and perception of the business.
Additionally, there is a comment mentioning that the customer had initially perceived Champs as a place primarily for kids and men, but took a chance and had a positive experience. This comment highlights a potential weakness in the salon's marketing or branding, as it may not effectively communicate that Champs caters to a wider range of clients, including women.
These strengths and weaknesses provide a well-rounded view of Champs Haircuts. While the salon is praised for its family-owned status, skilled barbers, consistent results, and attention to detail, there are also areas for improvement in terms of customer service and marketing. Addressing these weaknesses can help Champs Haircuts further establish its position as a top-notch hair salon in the area.
Best TL Reviews
Champs is one of the best family owned businesses in the area, where as soon as you walk in, you feel as if you're already a part of their family. Ryan, the barber, is incredibly knowledgeable, and offers professional advice tailored to your hair type. I have been going here for years, and the haircut is perfect the first time, every single time. I highly recommend to ask for Ryan when you are there. They do get quite busy on a regular basis, so make sure to make an appointment! The hot towel at the end is a perfect way to unwind after a long day as well.
After years of going with them, I am about 7 min late to one of the appointments and they can’t take me anymore, when I’ve gotten there on time and I still have to wait 15 more minutes for them to finish the customer before me. For the longest time I thought the mom was so nice but I called today and she was very rude, I asked if Ryan had any available appointments and I couldn’t understand her so I asked again and she goes on to say in a rude manner “Did you not hear me, Ryan has no time tomorrow,” after the first incident I wasn’t going to return but I thought I would give them another try and this happened, after years of going with them I don’t recommend them anymore, but I do wish Sasha good luck with everything.
Amazing family with great haircutting skills. Every Barber is good at cutting hair and I have never had a bad experience with them. Can't wait to bring my son here so he can have an outstanding haircut like his dad.
Absolutely amazing staff who goes above and beyond. They are skilled at what they do and I highly recommend getting a haircut here! My husband always looks dapper and handsome as ever after a haircut from Champs
Great place and great owners- Miss Lidia and Mr. Ryan!! I wish them all the good luck. They are very professional and have great mannerism. I felt them like a family member. Please don't hesitate to show some love and give them your business.
Champs is the best. Been a customer since 2019. Doesn't matter who cuts your hair. It'll be perfect every time.
Amazing first experience, very friendly and give out great advice for styling your hair.
I thought of Champs as a place where kids and guys got their haircut, but I took a chance on this neighborhood shop. It has been 7 hrs since my haircut and since then, 2 guys, who would not notice my hair if it was ON FIRE, who would have been happy to give me a hard time if it was a mistake to be this daring, volunteered "Nice haircut". Thanks Sasha - your instincts were right on!
Champs Haircuts Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
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