Quick Facts About Sweetheart Nails and Spa
Sweetheart Nails and Spa, as evidenced by the comments above, has several strengths that make it a popular choice among customers. Firstly, the atmosphere at the salon is described as friendly and upbeat, creating a positive experience for customers. The staff is also mentioned as being friendly and accommodating, going the extra mile to ensure customer satisfaction.
The skill and expertise of the technicians at Sweetheart Nails and Spa is another strength highlighted by the comments. Customers mention specific technicians such as Na, Daniel, TOM, Crystal, and Davis who have done an exceptional job and provided excellent service. It is worth noting that these technicians are described as gentle, helpful, talented, and detail-oriented, which contributes to the overall positive experience at the salon.
The spacious new location is also seen as a positive aspect of Sweetheart Nails and Spa. With more space, customers can feel more comfortable during their nail treatments, and it indicates that the salon is expanding and improving its facilities to meet the needs of its customers.
Customer service is another strength of Sweetheart Nails and Spa. Several comments mention instances where the staff went above and beyond to accommodate customers, such as staying open longer to ensure everyone was served or being great with kids to give them the desired nail treatments. These instances further contribute to the positive and customer-centric environment of the salon.
In terms of weaknesses, there is only one comment that portrays a negative experience. According to the comment, one customer had a negative experience due to a technician not understanding the desired nail design and making mistakes repeatedly. This highlights a potential weakness in communication and attention to detail. It is important for the salon to ensure that all technicians are adequately trained and have clear communication with customers to avoid such incidents.
While this negative experience is a concern, it is worth noting that it is the only negative comment among several positive ones. This suggests that it may be an isolated incident rather than a recurring issue. Nonetheless, Sweetheart Nails and Spa should address this feedback and take steps to improve communication and minimize mistakes to ensure consistent customer satisfaction.
In summary, Sweetheart Nails and Spa has several strengths that contribute to its popularity among customers. These include a friendly and upbeat atmosphere, skilled and talented technicians, accommodating customer service, and a new spacious location. The only weakness mentioned is a potential issue with communication and attention to detail, which should be addressed to ensure consistent customer satisfaction. Overall, Sweetheart Nails and Spa appears to be a highly recommended nail salon based on the positive comments and experiences shared by customers.
Best TL Reviews
Very nice experience! Friendly and upbeat atmosphere. Na (his name), did a beautiful job. Gentle and very helpful. A lady getting her nails done was having her 101 birthday and they played music for her and we clapped and sang happy birthday. No wait at all for pedicure. Highly recommend indeed! Super!
They recently moved location's. The new place is so much more spacious. The staff is very friendly. Daniel is absolutely amazing! He is the only one I will go to. Anything I want he does a great job!
I love this place. They are so nice and friendly. I showed up with my 2 daughters to get our nails done. It was about an hr before closing. They were very busy but said they could help us anyway. They stayed open 2 and a half hrs to get everyone done and they did an awesome job on our nails. Highly recommend them!!
New to the area but I'm so happy with TOM's work .. This is called Kitty Claw nail shape he makes it thin so you can pick up a dime. Power coat # DD167 color that's if you like the same. Next time I'm going to do ombre natural look. They have a great gal working the front counter call or walk-in for appointment , I did
worst experience I’ve had. The guy that did my nails cut 3 of my nails and couldn’t understand the design I wanted at all. He kept messing up numerous times after I kept repeating myself.
My daughter has a grin every time following her visit here. We've always been able to get an appointment with the technician my daughter knows, and the rates are comparable or less than other places. Friendly, aimed to please, and talented is my description of this nail salon.
I regularly get manicures and pedicures from Sweetheart Nails and I am always happy with how my nails look and feel. Everyone is also great with kids, and help my daughter get exactly what she wants. Crystal is wonderful, she does an amazing job and is so friendly and kind too!
I HIGHLY recommend going to Davis! He did such a wonderful job on my nails, super friendly and payed high attention to detail. By far the most pleasant experience I've had with getting a full set and easily the best set I've ever had!
Place Pictures
Sweetheart Nails and Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
11. Golden Nails