Milan Nails

+1 731-686-0270

15423 S 1st St #124, Milan, TN 38358 United States of America

Open Today: -

Quick Facts About Milan Nails

Milan Nails has received both positive and negative reviews from customers, which provide insight into the strengths and weaknesses of the salon.

Starting with the strengths, one customer mentions that Amy, a nail artist at Milan Nails, does great nail art. This highlights the talent and skill of the staff, particularly in creating unique and artistic designs. Another customer has been using Amy's services for over a year and is always pleased with the results. This suggests consistency in delivering high-quality nail treatments.

The salon also receives praise for its efficiency. One customer mentions that their visit was quick, indicating that Milan Nails values their customers' time and strives to provide timely services. Additionally, another customer states that the staff was ready to serve anyone who walked in right away, showing a commitment to prompt service.

Milan Nails is also commended for its cleanliness and hygiene practices. A customer mentions that after several baths and a day at the lake, their nails remained intact, clean, and undamaged. This suggests that the salon has strict hygiene protocols in place, ensuring a safe and clean environment for its customers.

Affordability is another strength mentioned by a customer. They state that the prices at Milan Nails are amazing and that the staff is kind. This implies that the salon offers competitive pricing without compromising on the quality of their services.

Additionally, the customer who tried Dip Powder instead of acrylic is satisfied with the results. They mention that their nails didn't lift or peel, indicating that Milan Nails provides long-lasting and durable nail treatments. This demonstrates the salon's ability to adapt to new trends and provide innovative and high-quality services.

However, along with the strengths, there are also weaknesses highlighted by negative reviews. One customer expresses disappointment and frustration with the salon. They explain that they were initially quoted a lower price for a specific nail design but were then charged significantly more upon arrival. The customer also notes that the quality of the job was subpar, with unnecessarily thick nails and an overall unsatisfactory outcome. This suggests that Milan Nails may have inconsistent pricing policies and issues with attention to detail and customer satisfaction.

Another customer shares a negative experience with the staff, stating they were rude when they were told they needed an appointment for a pedicure. This indicates that the salon may have inconsistent customer service and communication, which can negatively impact the overall experience for customers.

In summary, Milan Nails has several strengths, including the artistic skills of their nail artists, efficiency in providing services, hygiene practices, affordability, and the ability to offer long-lasting nail treatments. However, there are also weaknesses, such as inconsistent pricing, attention to detail, and occasional issues with customer service and communication. It is important for the salon to address these weaknesses to ensure a more positive and consistent experience for all customers.

Best TL Reviews

Great work! Amy does great nail art. I've been using Amy for over a year now. I see her every 3 weeks. My nails are dip powder done on my nails not tips. I show her a pic and let her do the rest. I'm always pleased and would never go anywhere else.

Jade was very nice and it was pretty quick. I got the dipped nails and I am very happy with them

Update: Went once again and Amy did them this time around. Over the phone, I asked for acrylics. The lady said it would be $35. I walk in and ask if she could do the picture I had for inspiration, which she could have done acrylics and done the ombre with regular polish. She was going to charge $60!! For an ombre! But that was just the beginning of it. I agreed to do a simple color with regular polish. She starts on my nails and I already knew it was going to be bad. Long story short, my nails are unnecessarily thick in places they shouldn't be. I could have done way better myself for less that what I paid here. Highly disappointed!!!

I went in with 5 weeks of growth & uneven nails that I trimmed myself. Amy fixed me up, no problem! I like my nails very short. Not only do I love the short length, but also I like that I didn't bleed when everything was stripped, trimmed & buffed. Amy didn't rush through & we had a nice conversation. Everyone working that day was very nice & ready to take anyone who walked in, right away.

I didn't add this photo for 4 days so you could c them after several baths and an all day trip to the lake they are gentle, respectful, and clean. Their prices are amazing and staff are kind. This place is my favorite.

I have been getting my nails done here since I moved from Florida. I tried a couple other places, but none compared to where I had gone for 17 years till I found Milan Nails. Jade, Raymond have a family run business and they are all very nice and very good. My nails are in such good shape since Jade had me try Dip Powder instead of acrylic. I can go 3 weeks and don't lift or peel.

Love my nails! They don't take walk-ins anymore due to Covid.. but just call ahead to make an appointment.

Went in to get a pedicure and they say no you have to have a appointment will not go back as they were very rude they were no customers they were just sitting there talking

We made an appointment and they took us to the massage chairs as soon as we walked in. I took my husband for his first pedicure and he really liked it. I got gel polish and it lasted for almost 2 months!! We talked with the technicians during the pedicure, they are incredibly nice! We will definitely be going back again, very affordable, clean and an amazing staff!!