BL Nail Salon

+1 585-344-1480

Parking lot, 4140 Veterans Memorial Dr, Batavia, NY 14020 United States of America

Open Today: -

Quick Facts About BL Nail Salon

BL Nail Salon has both strengths and weaknesses based on the comments provided.

One strength of BL Nail Salon is their ability to take their time and provide a pleasant experience for their customers. The second comment mentions that the salon understood what the customer wanted and took their time to deliver it. Additionally, the comment highlights the use of massaging chairs during pedicures, which adds to the overall relaxation and comfort of the experience. This suggests that BL Nail Salon values the comfort and satisfaction of their customers.

Another strength mentioned in the comments is the cleanliness of the salon. Two different customers mentioned that the salon was clean, which is an important factor for people when choosing a nail salon. Cleanliness promotes a sense of trust and professionalism, which is crucial when dealing with personal hygiene and beauty services.

The ability to cater to children is another strength of BL Nail Salon. One customer mentioned that the salon was patient with their three-year-old, creating a welcoming and relaxed environment. Having the skills and patience to handle young children can be a major advantage for a nail salon, as it attracts families and expands their customer base.

On the other hand, BL Nail Salon also has weaknesses as indicated by the negative comments. One major weakness is the lack of customer service and professionalism. One customer mentioned that the nail technician was on the phone for most of the time, neglecting their duties. Another customer mentioned that the employees dismissed their requests and did not provide the desired outcome. This highlights a lack of attention to customer needs and a failure to meet expectations.

In addition, the negative comments mention issues with the quality of work. Customers mentioned that their nails were done poorly, with crooked nails, acrylic nails falling off, and thick, ridiculous-looking nails. This suggests a lack of skill and attention to detail from the technicians at BL Nail Salon.

Another weakness mentioned in the comments is the inefficiency in managing appointments and attending to clients. One customer mentioned that there were periods of waiting before being attended to again, indicating a lack of organization and time management. This can result in a frustrating and disappointing experience for customers.

Overall, while BL Nail Salon has strengths such as taking their time, cleanliness, and the ability to cater to children, they have significant weaknesses in terms of customer service, quality of work, and appointment management. These weaknesses need to be addressed in order to improve customer satisfaction and attract more business.

Best TL Reviews

I went there and made an appointment. It was the day before my wedding. I told them 5 girls for acrylic with gel and a gel pedi .my nails were crooked and my pedi gel nails are falling off. The girl who did my nails was so rough and impatient. I had the worst experience ever. Would not suggest. I never write reviews but this place takes the cake.

I walked in, no one was there (I came just in time) they understood what I wanted, the massaging chair during the pedicure was great. My only complaint was they were bouncing back and forth between clients and we were all waiting periods of time before being attended to again. Overall though, they took their time and I love my nails!

Reasoning for 2 stars (otherwise would have been 1 was it was clean) took my daughter for her birthday the women who did my daughter's nails was on the phone almost the whole time.Then walked away for a good 15 minutes and just left her sitting there with her nails half done. I had the man, after leaving I realized I had nail glue in multiple spots all over My fingers at one point was in such a rush he put to much glue on and stuck the nail on and it shot nail glue all over my brand new hoodie. Things happen I understand that,so wasn't a big deal. Then I get home and realize there's glue on other fingers along with the nails not properly fitting so they are to short on the side. I got them done 1/17 today is 1/18 and it already looks like the nails are weeks old. The clear coat is all spotty and bubbled the arcylic did not go all the way to my cuticle so it looks like they need to be filled already. And there is chunks of the acrylic under the nail. Will not return seriously disappointed. Attaching pictures.

First time going here and we will 100% go back. Very pleasant. They took their time, did exactly what we asked for, and our nails and feet came out looking fabulous. Thanks BL nails!

My nails look terrible. I tried to explain what I wanted and was completely dismissed by the employees. I only needed 2 nail tips as the rest of mine are natural. They were cut and the filed much shorter than I requested. The 2 acrylic nails I got are so thick they look absolutely ridiculous compared to nails I have gotten at other nail salons. Go anywhere else!

My first experience was good I really liked it, mostly definitely going there again ☺️

I wanted a certain thing done to my nails and he told me that could not be done by any nail salon. When I have had it done at other places. Then he is sitting there talking in a different language about me I just walked out with out having a service would definitely give them no star's if I could

This place was amazing.. so patient with my three year old! Very clean and friendly will definitely be going again soon. I felt very relaxed and welcome which is so important.