Kimberly Nail & Spa

+1 760-948-2858

16922 Main St C, Hesperia, CA 92345 United States of America

Open Today: -

Quick Facts About Kimberly Nail & Spa

Kimberly Nail & Spa has received several positive and negative comments that highlight various strengths and weaknesses of the establishment. In this analysis, we will explore these comments and provide a balanced view of the strengths and weaknesses of the salon.

Starting with the strengths, one consistent positive aspect mentioned in the comments is the quality of the nail services provided. Customers expressed satisfaction with their nails, stating that they received exactly what they asked for and were happy with the results. Multiple comments praised the skill and expertise of the staff, particularly in nail design and hand dipping techniques. This indicates that the salon has talented technicians who can deliver high-quality nail services.

Another strength mentioned by customers is the customer service provided by the salon. Many comments express gratitude for the attentive and friendly staff. One customer mentioned that the salon provided utmost customer service, paying special attention to both the customer and their young daughter. This indicates that Kimberly Nail & Spa values their customers and strives to create a positive and enjoyable experience.

Furthermore, multiple comments mention the efficiency and speed of service at the salon. Customers mention that they were taken care of quickly, with minimal wait times. This efficiency is appreciated by customers who want to get their nails done in a timely manner and have other commitments.

Moving on to the weaknesses, one consistent complaint mentioned in the comments is the durability and longevity of the nail services. Several customers mentioned that their nails started chipping or falling off within a short period, despite being done recently. One customer even mentioned that her daughter's nails turned yellow within two days and fell off by the third day. This indicates that the salon may need to improve the durability and longevity of their nail services to ensure customer satisfaction.

Another weakness mentioned in the comments is the inconsistency in service quality and professionalism. While many customers praised the skills and friendliness of the staff, some mentioned negative experiences with rude staff or rushed services. One customer stated that the nails always come out uneven, indicating a lack of attention to detail. These negative experiences suggest that the salon may need to improve consistency in service quality and ensure all staff members maintain a professional and friendly demeanor.

Additionally, one customer mentioned being charged for a service that was initially promised for free, indicating a lack of transparency in pricing. This suggests that the salon may have issues with transparency and can improve in terms of clearly communicating prices to customers.

In conclusion, the strengths of Kimberly Nail & Spa include their skilled technicians, positive customer service, and efficient service. On the other hand, the weaknesses include issues with the durability of nail services, inconsistency in service quality and professionalism, and a lack of transparency in pricing. By addressing these weaknesses and building on their strengths, the salon has the potential to provide an even better experience for their customers.

Best TL Reviews

Did great on my nails the only thing is it look like I need a fill no I need a fill and its only been a week. But I love my nails they gave great service. I would go back again my mom and I enjoyed our time.

Thank you so much for the up most customer service. The time and attention given to both myself and young daughter guaranteed us to be coming back.

Extremely happy with the my new natural set. Tri did me nails exactly as I asked. And my 9 year old daughter loves her mani and pedi they are perfect.

Love my set the lady’s are very good on there job I 100% recommend the them????????

My daughter had a pedicure & a full set done.

The lady doing the pedicure was nice & the pedicure itself was great, with exception to the fact that she said she would give her the gel polish free & a flower free because she was so nice but then charged her for it.

The lady that did the full set...well the nails turned yellow within 2 days & fell off by the 3rd day. My daughter spent her Christmas money to get these done so it was a bit disappointing. We were very clear, even showed her a picture of what we wanted. It looked nothing like it, all her nails were different shapes & then they came off one by one on the 3rd day. So I recommend you do not go here for anything that has to do with your nails. Feet- they are good. Hope that helps

Will not come here again

The lady that did my nails was rude also a rip off, so many other places that take their time. This place rushes you out with this being said nails always come out uneven, they seem like they’re all unhappy working.

I finally found my favorite nail salon I get exactly what I want every time! Amazing customer service and extremely accommodating!

I took my girlfriend to this place, and the staff is amazing at what they do. She got a manicure and pedicure and she thoroughly enjoyed it. I even got a pedicure myself. She got her nails hand dipped in white. She is definitely coming back. The guy working there named Tri, he can do nails better than a lot of people my girlfriend has seen before. The whole staff is experienced.

Definitely recommend!!

Loved it! Amazing customer service! Took care of me and my two sister in no time. There was also a very short wait! Definitely recommend!