Spa Nails

+1 252-537-2137

313 Premier Blvd #5083, Roanoke Rapids, NC 27870 United States of America

Open Today: -

Quick Facts About Spa Nails

Spa Nails is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praise the salon for its improved service, friendly staff, and relaxing atmosphere, others have had negative experiences, particularly with one rude staff member.

One of the strengths of Spa Nails, as mentioned by multiple customers, is the improved service compared to previous years. This indicates that the salon has made efforts to address any past shortcomings and provide a better experience for its customers. The fact that customers are returning and recommending specific nail technicians also suggests that the salon has skilled and personable staff members.

The friendly and bubbly nature of nail technicians Cici and Alex is specifically highlighted in a comment. The fact that they engage in conversation with customers and are accommodating when customers change their minds about something demonstrates good customer service skills. This personal touch can make customers feel more comfortable and valued during their visit.

Another strength mentioned by multiple customers is the quality of the service. Customers have praised the staff for their attention to detail and the final outcome of their nails. This suggests that the salon has technicians who are skilled in their craft and take pride in their work. It is important for a nail salon to provide high-quality services since customers are paying for a professional job.

The atmosphere of Spa Nails is also mentioned as a strength. Multiple customers describe it as relaxing and soothing. This is important for a salon as it contributes to the overall experience and can make customers feel more comfortable. A calm and pleasant environment can enhance the enjoyment of the service and contribute to a positive overall impression.

The variety of options for pedicures is also noted as a strength. Customers appreciate the luxury pedicure with different flavor options to choose from, such as lavender. This shows that the salon offers a diverse range of services and takes into consideration the preferences of its customers. Providing options allows customers to tailor their experience to their personal preferences and increases customer satisfaction.

However, there are also weaknesses mentioned in the comments. One specific incident is highlighted where a staff member was rude to a customer and her daughter. This negative interaction left a lasting negative impression on the customer and affected their overall experience. This suggests that there may be instances of poor customer service or lack of professionalism among some staff members. It is important for the salon to address such issues and ensure that all staff members uphold high standards of customer service.

Overall, Spa Nails has its strengths in improved service, friendly and skilled technicians, a relaxing atmosphere, and a variety of options for pedicures. However, it also has weaknesses, particularly in terms of negative customer experiences and the behavior of certain staff members. It is crucial for the salon to address these weaknesses and maintain a consistent level of quality and professionalism to ensure positive experiences for all customers.

Best TL Reviews

Service has definitely improved from when I used to go here years ago.

Cici and Alex are my 2 favorite nail techs. They are so nice and bubbly. They actually hold conversation with you if you choose, instead of just working in silence. They also don't get snippy if you change your mind on something and will explain things if you ask. Highly recommend Spa Nails and the 2 techs I named.

After reading all of the reviews, i decided to come here and try. I heard a lot of people talking about their work, but never get my nails done here yet. So today, my first time was great experience. I just get a basic set today. But will be back with more designs.

I just got my dip done with Vanny- she is not a talkative person, but she did great job on filing my nails and design. Definitely will be back!

I recently visited this nail salon and was impressed by the quality of service. The staff are friendly and professional, and the atmosphere is relaxing and soothing. My nails looked great when I left, and I will definitely be back next time!

I had an incredible experience at this nail salon. The staff were attentive and friendly, and they made sure my nails looked perfect. I felt pampered and well taken care of during my visit.

My husband and I came here to get a pedicure. And he loves it. They are really take their time for the pedicure. They have different flavors that you can pick for your pedicure. I love the luxury pedicure with lavender flavor.

I took my daughters and myself to Spa nails on 3-8-23 and received excellent service. So I recommended them to my cousin and she wanted to get her eyebrows tinted. So I walked back to check on her and as soon as me and my daughter went back there that’s when somebody came back there and was rude as hell. Like you don’t have to talk to ppl that way after I spent all that money the day before. Absolutely the worse ppl I have came across.

I came here last week to get my nails fix, i got done from different nail shop and was not happy about it. So i decided to come here, to get a nail fix. They make me so happy with the result. That is why i come back today to have a filling. And it was amazing. Will be my regular nail shop.