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Riya's Thread & Wax Salon

+1 678-239-4666
2447 Cobb Pkwy SE, Smyrna, GA 30080 United States of America
Open Today: 12:30 PM - 07:00 PM

Quick Facts About Riya's Thread & Wax Salon

Riya's Thread & Wax Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, several customers have highlighted Riya's skill and expertise in eyebrow threading. They mention that she is accurate, attentive to detail, and always gets their eyebrows just the way they want them. This consistent positive feedback indicates that Riya excels in this particular service and has built a loyal customer base over the years.
Furthermore, some customers appreciate the friendly and welcoming atmosphere of the salon. They mention that Riya and her daughter make them feel at home, which adds to their overall experience. This suggests that Riya and her team prioritize customer service and aim to create a comfortable environment for their clients.
In terms of weaknesses, there are a few negative experiences mentioned in the comments. One customer had a disappointing Brazilian wax experience where the esthetician did not follow their specific instructions and left certain areas unfinished. This indicates a lack of attention to detail and customer satisfaction in that particular instance.
Another customer mentions that their eyebrows were off during their last visit. It is possible that Riya may have been rushing or not taking the necessary breaks, which resulted in a subpar outcome. This suggests that Riya's attention to detail may not be consistent across all appointments and that she might benefit from more consistency in her work.
The most significant weakness highlighted in the comments is a painful and unsatisfactory experience with upper lip waxing. The customer mentions that hot wax was used, and the strip was ripped off forcefully, causing burns and pain. While the service was provided for free in this instance, it raises concerns about the overall quality and technique used by Riya's Salon. This negative experience can deter potential customers from seeking waxing services at the salon.
In conclusion, Riya's Thread & Wax Salon has strengths in eyebrow threading and creating a friendly atmosphere for customers. However, there are weaknesses in terms of attention to detail and consistency, as well as negative experiences with other services like Brazilian waxing and upper lip waxing. It is important for Riya and her team to address these weaknesses, improve consistency, and ensure that all customers have a positive and comfortable experience at the salon.


Best TL Reviews

I went here for my first Brazilian wax 02/03/23. I didnt like the service I received. I told her beforehand that I wanted a landing strip and she waxed all the hair off anyways. Towards the end she called in one of her coworkers to help and they left the door open. They has the nerve to tell me not to worry because no one was in the hall. It doesnt matter, I still felt violated. The coworker rushed through because two people were waiting in lobby and caused me great discomfort in the process. They didnt wax between my buttocks and I still have hair left in certain parts. I will no longer be coming back.
Highlt Recommend! I have been rocking with Riya for years!! I wouldn't dare let anyone else do my eyebrows!! She is awesome!
Eyebrow threading was good but then it took a turn.. the last time I went smh ????????‍♀️ my eyebrows were way off. Sad day.. i think she may have needed to take a break but decided not to to just get me in and out. I really wish she would have taken a break..
NEVER GO Here! I am new in the area and went to get threading done for my upperlip and sides. She claimed that waxing will be pain less and she might do threading as well if needed. She put HOT WAX and then rip of the strip so hard that it was extremely painful. My upperlip was burnt!! Like literally skin turned red and its been 6 hrs now still painful. I have had upperlip waxing before many times but first time here. Yea she did not charge me but the service is extremely bad and hurtful. I would never go back!
I went at mid day on Thursday and I can’t remember the lady name but she is so sweet and kind human be she really take care about me .Thanks see u soon☀️
I have been visiting Riya’s shop for a year now and she has never messed up on my brows once. She’s always nice and accurate with her brow shaping. I come from a far to see her every 3 to 4 weeks and will continue to visit her.
She is always so sweet and gets my eyebrows just the way that I want them. I’ve been coming for about a year and always have a great experience.
This place is worth the cost! Owner Riya does an EXCELLENT job at threading! She always makes my eyebrows perfect- they are thick and in shape. She is attentive to detail and very talented. Her and her daughter are nice and makes you feel at home. My go-to eyebrow place! I will continue to be their regular customer.

Riya's Thread & Wax Salon Info

Amenities

Health & safety
  • Mask required
  • Staff wear masks
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 12:30 PM - 07:00 PM
Tuesday 12:30 PM - 07:00 PM
Wednesday 12:30 PM - 07:00 PM
Thursday 12:30 PM - 07:00 PM
Friday 12:30 PM - 07:00 PM
Saturday 12:30 PM - 07:00 PM
Sunday Closed

How to go there

Location