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Nail Premier

+1 330-670-0181
3871 Medina Rd B, Akron, OH 44333 United States of America
Open Today: 09:30 AM - 08:00 PM

Quick Facts About Nail Premier

Nail Premier Place is a nail salon with a mix of strengths and weaknesses, as highlighted in the comments provided. To evaluate the strengths and weaknesses of the salon, we will analyze each comment individually and provide an overall assessment of the salon.
One comment mentions poor service and waiting for 35 minutes. This is a clear weakness of Nail Premier Place, as long wait times can be frustrating and indicate a lack of efficiency in managing appointments and customer flow. It is important for a salon to provide timely and efficient service to ensure customer satisfaction.
Another comment praises the great service and top-notch pedicure and manicure received. This highlights a major strength of Nail Premier Place - their ability to provide a high-quality service. Positive customer experiences, especially when it comes to the quality of the services offered, can help maintain customer loyalty and attract new customers.
A recurring theme in the comments is the positive attitude and friendliness of the staff. Customers mention the wonderful job done by the owner and staff, as well as the friendly and talkative nature of the employees. This is a significant strength for Nail Premier Place, as friendly staff can create a welcoming and comfortable atmosphere that enhances the overall customer experience. Building a positive rapport with customers can lead to repeat business and positive word-of-mouth referrals.
A customer shares their first-time experience at the salon, taking their granddaughter for a nail treatment. They describe the staff as being nice, explaining the process to the granddaughter and making the experience enjoyable. This comment indicates that Nail Premier Place is customer-friendly, especially when it comes to accommodating younger customers. Providing a positive experience for young customers can help build trust and loyalty with the entire family.
One customer expresses their satisfaction with the nail services provided by Ken and Kevin. They describe their mani/pedi as amazing and express their intention to return to the salon whenever they need nail services. This comment showcases another strength of Nail Premier Place, which is the expertise and skill of their technicians. Having talented and capable nail technicians is vital for a salon's success, as it can contribute to customer satisfaction and loyalty.
Unfortunately, there is also a negative comment that highlights a significant weakness of Nail Premier Place. The customer states that despite having appointments and even calling ahead, they were not greeted and were ignored when they mentioned their appointments. They were left waiting for 30 minutes and ultimately left the salon due to the rude and uncomfortable atmosphere created by the staff. This comment highlights a lack of professionalism and customer service, which is a clear weakness that needs to be addressed by the salon management.
The last comment highlights a long-standing customer who has been going to Nail Premier Place for at least 15 years. They express their satisfaction with the quality of the nails and the staff. This comment showcases another strength of Nail Premier Place - customer loyalty and satisfaction. Having long-standing customers who continue to choose the salon over an extended period indicates that the salon consistently meets their expectations.
In summary, Nail Premier Place has both strengths and weaknesses based on the comments provided. Their strengths include high-quality services, friendly and talkative staff, expertise and skill of technicians, and customer loyalty. However, there are also weaknesses, such as poor service, long waiting times, and a lack of professionalism and customer service in certain instances. These weaknesses need to be addressed by the salon management to ensure a consistently positive customer experience.


Best TL Reviews

Poor service. Sat for 35 mins waiting. I finally got service and I mentioned something about mail shape; I wanted pointed almond and this is not pointed almond, the shape is horrid for the price I paid. For a fill and dip I paid $70.00 ????. I will not be back.
Busy Saturday before spring break for the schools. Made an appointment and the wait wasn't too bad. Great service. Top notch pedicure and manicure. Highly recommend
I've been going to Nail Premiere for the past 4 years Jenny the owner and all the staff always do such a wonderful job. I highly recommend this place for any nail or pedicure services????????
Love love love this place and all the people that work here! I come every 3 weeks for a dip set and everyone is so friendly and talkative. I’ve gotten to the point where I let them decide on my color sometimes!! Highly recommend!!
I took my granddaughter to get her nails done for the first time . They were very nice told her what they were doing she had fun very nice place
Such a great nail spot! Ken & Kevin did an amazing job with my Mani/pedi today. Super happy and will definitely be back anytime I'm in need of nail service!
This is the worst experience I’ve ever had at a nail salon. We had appointments and showed up on time. They did not greet us and when I mentioned we had appointments they completely ignored me. We had even called ahead and spoke to someone on the phone. After they took some people before us and waiting around for about 30 minutes we just left. They were so rude and made me feel incredibly uncomfortable just for trying to get my nails done.
Have been going here for atleast 15 years and never disappointed in the quality. I love the staff and my nails are always perfect! My dip powder can last a month!
I would definitely recommend an appointment, they can get busy.

Place Pictures

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Nail Premier Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Amenities
  • Wi-Fi
Planning
  • Appointments recommended
Payments
  • Checks
  • Debit cards
  • Credit cards

Today

Opening Hours

Monday 09:30 AM - 08:00 PM
Tuesday 09:30 AM - 08:00 PM
Wednesday 09:30 AM - 08:00 PM
Thursday 09:30 AM - 08:00 PM
Friday 09:30 AM - 08:00 PM
Saturday 09:30 AM - 07:00 PM
Sunday Closed

How to go there

Location