Quick Facts About Professional Cuts Barber & Beauty Salon
Professional Cuts Barber & Beauty Salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, many positive aspects of the salon are highlighted. The staff receives praise multiple times, with comments mentioning that they are wonderful, friendly, and provide excellent customer service. This indicates that customers generally have a positive experience interacting with the salon employees. Moreover, the prices are mentioned to be good, making the salon affordable for various customers. Additionally, the comment about Mikey being the best stylist suggests that the salon has skilled and talented staff members who can provide exceptional haircuts.
The efficiency of the salon is also mentioned as a strength. Wednesday is noted as Senior day, where seniors receive haircuts for a discounted price. This shows that the salon has promotions and offers in place to appeal to different customer segments and create a loyal customer base. Furthermore, the comment about fast service indicates that the salon is able to provide quick haircuts, which is desirable for many customers who are looking for a convenient and efficient experience.
The overall environment of the salon is praised multiple times as well. The comments mention that it has a great environment, indicating that the salon has a welcoming and comfortable atmosphere. This is important for customers who want to feel relaxed and at ease while getting their hair cut. It also suggests that the salon pays attention to creating a pleasant ambiance for its customers.
However, there are weaknesses mentioned in the comments that need to be addressed. One significant weakness mentioned is the poor customer service experienced by a customer who does not speak Spanish. The comment emphasizes that the lack of communication and interaction from the employees is unacceptable for a customer service-oriented business. This suggests that there might be a language barrier issue or a lack of inclusivity in the salon, which can be off-putting for customers who don't speak Spanish.
Another weakness mentioned is the inconsistency in the quality of haircuts received. One customer mentions that the haircuts can be hit or miss, with one family member having a bad experience while others had good haircuts. This suggests that the salon might lack consistency in the skills and expertise of their stylists, which can lead to dissatisfaction among customers who receive subpar haircuts.
Another weakness mentioned is the inconsistency in pricing. One customer highlights that the prices vary each time they visit, and this can be frustrating for customers who expect consistency and transparency in pricing. This suggests that the salon might benefit from having a clear and consistent pricing structure to avoid confusion and potential customer dissatisfaction.
Lastly, there is an accusation of potential discrimination based on the customer's race. The comment suggests that the pricing discrepancy might be due to the customer being white, which is a serious allegation. If true, this reflects a major weakness in the salon's integrity and inclusivity. It is crucial for any business to treat all customers equally and fairly, regardless of their race or ethnicity.
In conclusion, Professional Cuts Barber & Beauty Salon has strengths in terms of its wonderful staff, good prices, skillful stylists, fast service, and a welcoming environment. However, weaknesses include poor customer service for non-Spanish speakers, inconsistency in the quality of haircuts, inconsistent pricing, and the accusation of potential discrimination. Addressing these weaknesses can help improve the overall customer experience and ensure that the salon maintains a positive reputation.
Best TL Reviews
Wonderful staff there...Good prices...professonal cuts...MAKE SURE to set an appointment so you won't HAVE a real waiting time period. Mikey is the best stylist there!
Worst customer service around….especially if you don’t speak Spanish….which my whole family does….been going there solid for almost a year twice a month giving a 5 dollar tip to every cut…all my kids get cuts there and none of us will return again….people allowed to cut in front of us…people showing up wanting there whole family to get fresh-end up for pictures allowed to go before us…poor business….I too am a business owner and in over 30 mins of standing and sitting with my family not one word said to me by one employee…that is horrible knowing they are in a customer service field…whoever owns this business should be embarrassed !
It was a fast hair cut and Wednesday is Senior day .Seniors pay 10dls.for the most cuts.
I’ve been taking my son and husband here for a long time . All of the employees there are amazing very friendly excellent customer service great haircuts and fast service . Great prices also. I highly recommend anyone to this amazing barber shop. Very kid friendly also.
It was Great. Great environment too. Great Price
It's a hit and miss when it comes to the quality of hair cut you get .. my son hates his hair cut he got yesterday ..he didn't even want to go to school because of it ..it was bad I have to admit. Fade was not straight and the cut itself was way uneven .. but my other two loved theirs mind you they were all done by different ppl
Great place. I've had like 5 haircuts here. Each time was great
Ok place good service but the price never the same. Example:: want there months ago my cut was$9 my mother's was $10 Note she's a senior citizen. Today mine was$12 and hers $11 time b4 that same thing different pricing every time I've been there. WILL NOT BE BACK!! you may say it's only a couple of bucks? That's not the point. Maybe because we're white?
Professional Cuts Barber & Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
How to go there
Location
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