Ultra Nails

+1 931-393-2558

1802 N Jackson St # 810, Tullahoma, TN 37388 United States of America

Open Today: -

Quick Facts About Ultra Nails

Ultra Nails Place has received a combination of positive and negative reviews, indicating both its strengths and weaknesses. In order to further understand the strengths and weaknesses of the salon, we will analyze the comments provided.

Strengths: 1. Excellent service without appointments: One commenter mentions that they were able to walk into the salon without an appointment and were seated right away. This indicates that the salon is able to accommodate walk-in customers promptly, giving them a positive experience.

2. Talented and friendly staff: Multiple comments mention the staff members being skilled and friendly, providing a positive atmosphere for customers. Timothy, in particular, was praised for his excellent nail work. This indicates that the salon has talented staff who are able to deliver satisfying results.

3. Quick service: Another comment mentions that the salon was able to provide fast service, with minimal waiting time. This indicates that the salon is efficient and values the customers' time.

4. Excellent pedicure service: Multiple comments mention the pedicure service being exceptional. Customers experienced relaxation and satisfaction with the final results. This indicates that the salon excels in providing quality pedicures, which can attract customers seeking a pampering experience.

Weaknesses: 1. Inconsistent pricing: One customer mentions that the pricing for acrylic nail repairs was inconsistent. This indicates a lack of transparency in the pricing structure, leading to confusion and dissatisfaction among customers. Clear pricing guidelines could help prevent such issues.

2. Poor customer service: One comment highlights a negative customer service experience, with employees being unfriendly and unhelpful. This indicates a lack of professionalism and customer-oriented behavior, which can negatively impact the salon's reputation. Improvements in customer service training may be necessary.

3. Lack of attention to detail: A customer mentions that the technician did not ensure that their nails were the same length during a dip polish change. This indicates a lack of attention to detail and quality control. Attention to detail is crucial in the nail salon industry to ensure customer satisfaction.

4. Hygiene concerns: One customer complains about unhygienic practices, mentioning gross files and pumice stones. This raises concerns about the salon's adherence to proper sanitation and hygiene standards. These issues can be detrimental to the salon's reputation and customer satisfaction.

5. Poor communication and lack of information: One customer mentioned feeling frustrated due to the salon's employees being unhelpful in answering questions about different pedicure services and not providing clear information. This indicates a lack of communication and transparency, which can lead to unsatisfied customers.

In conclusion, Ultra Nails Place possesses some notable strengths, such as excellent service without appointments, talented and friendly staff, and satisfying pedicure experiences. However, there are weaknesses regarding inconsistent pricing, poor customer service, lack of attention to detail, hygiene concerns, and a lack of communication and information. Addressing these weaknesses can help the salon improve its overall customer experience and satisfaction.

Best TL Reviews

This place is amazing I walked in without an appointment right away I was seated and Timothy did my nails and he did a fabulous job! I love my nails and I'm happy that I stopped by here! I was a little nervous since I am not from the area I am from Californ but I am so happy that I stop by here and that he helped me out and gave me some pretty nails! Definitely will come here again in the future!

Do not go! I had two real nails that needed to have the acrylic reapplied. First Lady told us 45 the man sat down and told me $55 alone on the two. I said no can't do that, maybe a full set but not two to be fixed. And left with tips glued on!!!! Customer service not good either

Best pedicure I’ve had in a long time! They really took their time and did such a great job!!

Don't waste your time . I've only been to two nail salon that didn't do as I ask and this was one. Toes the cat eyes are not straight. Plus he would do my nail long ???? and for a Little length 125$ nevertheless I'll wont be back.

They were extremely polite and got us in and out very quickly loved how my nails turned out . They were extremely great with my younger sister who just wanted hers painted ❤️❤️❤️

I had a great experience at Ultra Nails! The staff was super friendly and caring. Always asking if things were good and making sure I was comfortable. My pedicure was very relaxing and looks great! I would definitely go back!

I would have given 0 star!!! What a WASTE OF MONEY! Gross files & pumice . God only know what Kind of FOOT FUNK I HV NOW! This pic is 20 mins after my so called pedicure????Terrible service HORRIBLE! NEVER AGAIN!!! Don’t Go to this shop! This was the worst pedicure EVER!

All the people in this place are very rude. They do not listen and act irritated when you ask questions. When asking the differences in the pedicures, they only told me prices but did not tell me what services were included in each one. I tried asking in a different way and they just said get the $55 dollar it is the best. I said but what is in it. They replied with you will like. I feel like they need a menu or something. I also got a dip polish change. While the guy did a pretty good job, he did not make sure my nails were the same length. I will never go back.