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Nancy's Nail Spa

+1 540-635-1147
50 D, Riverton Commons Plaza # C40, Front Royal, VA 22630 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About Nancy's Nail Spa

Overall, the strengths of Nancy's Nail Spa place can be summarized as follows:
1. Good job at providing manicures and pedicures: Some customers mentioned that they received a good manicure and pedicure at Nancy's Nail Spa place. This indicates that the salon has the capability to deliver quality nail services.
2. Quick service: One customer mentioned that they were able to get in quickly at Nancy's Nail Spa place. This suggests that the salon values efficiency and is able to accommodate customers in a timely manner.
However, there are several weaknesses that need to be addressed:
1. Inconsistent pricing and overcharging: Multiple customers commented on the inconsistency between the prices listed on the salon's sign or tablet and the prices they were actually charged. Moreover, some customers mentioned being overcharged for the services they received. This indicates a lack of transparency and may lead to dissatisfaction among customers.
2. Poor communication and disregard for customer preferences: Several customers were not satisfied with the final outcome of their nails, as their preferences were not taken into account. Some mentioned that the nail technicians either did not listen to their requests or did not deliver the desired result. This lack of attention to customer preferences suggests a lack of effective communication and customer-oriented service.
3. Unprofessional behavior and rough treatment: One customer specifically mentioned that Nancy, the technician, was rough and caused their nails to hurt after the service. Additionally, there were complaints about Nancy insulting, shaming, and degrading clients to persuade them to get additional services. This unprofessional behavior is unacceptable and may drive customers away.
4. Inadequate skill and attention to detail: Some customers mentioned that the quality of the work done by Nancy's Nail Spa place was mediocre. There were complaints about uneven polish, flooded cuticles, unevenly cut nails, and rough edges. This suggests a lack of skill and attention to detail among the nail technicians, leading to unsatisfactory results for customers.
5. High prices and inaccurate pricing: One customer mentioned that they found the prices at Nancy's Nail Spa place to be outrageous, especially in comparison to the quality of service received. Additionally, there were complaints about inaccurate pricing, where customers paid more than what was initially quoted for the service. This combination of high prices and inaccurate pricing may deter potential customers and lead to dissatisfaction among existing ones.
In conclusion, while Nancy's Nail Spa place may have some strengths in terms of providing good manicures and pedicures and offering quick service, the numerous weaknesses outlined above suggest a significant need for improvement. These weaknesses include inconsistent and overcharging, poor communication, unprofessional behavior, inadequate skill and attention to detail, as well as high prices and inaccurate pricing. Addressing these weaknesses is crucial for Nancy's Nail Spa place to provide a satisfactory and customer-oriented experience to its clients.


Best TL Reviews

I will not be returning, their price was listed 35 for the set, I was charged 60 for 3 bloody fingers which he had his hands with no gloves on pressed his finger over my right hand pinky to try to "stop" the bleeding. kept getting comments about how small my nails were, nail pieces left over from him cutting and a design that was clearly not done over again and looks like puke yellow. When I went to get my nails done for my wedding they were fantastic but the MALE that ended up doing my nails never, never again will I return don't believe their prices listed on the sign in tablet. Very disappointing as I had faith because my wedding nails were perfect, and my friend was qith me this morning and she was also very unhappy..
I went here to hopefully find a new nail salon. 0/10 I will NOT be returning. My acrylic nails look like pressons and they are ugly. I showed them a picture of what I wanted, French tip. Picture for reference had a nude base to cover the nails so it doesn’t look like how they ended up. I get this. The exact OPPOSITE of what I wanted. They are already lifting. My hair is getting caught in them. I should’ve said something when I was there but, I just wanted to leave. Then my pedicure? I have an ingrown toenail. And it’s not only painful but bruised. I should’ve listened to the reviews.
Nancy is NOT customer oriented and says mean things to clients. She is very rough and if she does your nails, your nails always hurt afterwards. She will also insult, shame and degrade you to con you into getting other services you don’t need. I have been getting my nails done consecutively for 20+ years and have never had another tech like her. Also know that you will be overcharged. I have went there several times and all the gentlemen are nice and friendly. After the 3rd and final time of Nancy being the one doing my nails I never went back. Don’t go there!!! She also does not do a good job because she always talking on the phone, watching something on it or constantly talking to others. She painted my nails a totally different color than I showed her one time and refused to change it. I even told her when she started painting them that it was not the color. She smacked my hand and told me to shush ???? STAY FAR AWAY!!!
Seriously the best manicure with tips and pedicure I’ve had in a long time.
Gave one star because zero isn’t possible. They were open. They got us in quick. My polish is uneven and my cuticles are flooded. My heels still feel like sandpaper. My nails are cut unevenly. My feet look like I did them at home in the dark, except it cost way more than doing it myself. Disappointed af
Prices are outrageous. Child mani pedi and adult pedi 150. Prices on sheet are not accurate and didn’t get what I paid for.
Nancy was the one that did my nails and charged me twice what I’ve ever paid for the same service at another salon, so I would not have bothered had I known up front. When I called the salon later and asked the price for the service I just got, I was told it was $40, not the $55 I was charged! The quality of the work was mediocre and Nancy felt it was more important to read or watch some thing on her phone the entire time she did my nails. One nail has five divits in it very noticeable with the color on it. My nails are not shaped uniformly and have some rough edges.
I DO NOT reccommend and I won’t return.
Both times there they did a good job

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Nancy's Nail Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday 11:00 AM - 05:00 PM

How to go there

Location