Quick Facts About GS Nails
GS Nails has received a mix of positive and negative comments from customers, indicating both strengths and weaknesses of the establishment.
Strengths:
1. Good service: Multiple customers praised GS Nails for their great service and willingness to accommodate last-minute requests. This demonstrates their commitment to customer satisfaction and their ability to provide a positive experience.
2. Friendly conversation: One customer mentioned that the conversation at GS Nails was the best they've had at a nail salon. This suggests that the staff creates a friendly and welcoming atmosphere, which can enhance the overall customer experience.
3. Skillful and thorough service: Several customers expressed satisfaction with the quality of the pedicures and nail services at GS Nails. They specifically mentioned Andy's expertise and Mama's caring nature. This indicates that the staff members are skilled in providing nail treatments and that they prioritize their customers' well-being.
4. Flexibility and accommodating: A customer mentioned that GS Nails stayed open later than their usual hours to ensure that their services were done correctly and to the customers' satisfaction. This demonstrates the salon's flexibility and willingness to go the extra mile for their clients.
5. Positive reviews: Overall, GS Nails has received positive reviews from several customers, with comments like "highly recommended" and "our favorite place." This suggests that the salon has a loyal customer base who appreciates their services and enjoys their overall experience.
Weaknesses:
1. Inconsistent quality: One customer complained about the inconsistency in the nail filing and polish application during their visit. They mentioned that despite asking for corrections, the issues were not resolved. This indicates a lack of attention to detail and quality control at GS Nails.
2. Poor communication and customer service: Multiple customers mentioned experiencing poor customer service and rude behavior from the staff at GS Nails. One customer mentioned that their appointment was canceled without prior notification, while another complained about the staff's disinterest in helping customers and their focus on a soccer game instead. These encounters suggest a lack of professionalism and communication skills among the staff.
3. Appointment mismanagement: Another customer complained about their appointments being canceled multiple times, even though they had confirmed bookings. This indicates a lack of organization and proper appointment management at GS Nails, leading to inconvenience and frustration for customers.
4. Issues with product selection and application: One customer mentioned issues with the selection and application of nail polish during their manicure. They stated that the chosen gold color was not as expected, and there were smudges and inconsistencies in the application. This brings into question the salon's attention to detail and ability to meet customer preferences.
5. Dissatisfaction with the overall experience: One customer expressed disappointment and described their experience as a waste of money. They mentioned multiple issues with their manicure, ranging from the filing to the polish application. This customer's feedback suggests that the overall experience at GS Nails fell below their expectations.
In conclusion, GS Nails has several strengths, including good service, friendly conversation, skillful service, flexibility, and positive reviews. However, they also have weaknesses such as inconsistent quality, poor communication and customer service, appointment mismanagement, issues with product selection and application, and overall dissatisfaction from some customers. These strengths and weaknesses should be considered by potential customers when deciding whether to visit GS Nails.
Best TL Reviews
We needed pedis and Andy and his mother were willing to jump in at the last minute to help us. The service was great and the conversation was the best I’ve had at a nail salon. Highly recommended.
They did a wonderful job! I did a pedicure the week before and they didn't even touch my ingrown toe nails! I will definitely be going back.
Wife went in to get a pedicureSeems they were more interested in watching the soccer game then helping the customer. Wouldn't recommend!
Such a fun time???? they fit our 3 pedicures in same day we called! They even stayed later than their hours to make sure our services were done correctly and to our satisfaction!! We will definitely return with our aunt!! ❤️✌????
Andy is great !!! Best pedicures we have ever received. Our favorite place !!!
GS Nails is excellent. Andy is wicked good at doing nails & he does an amazing job. Mama is a sweetheart. They care about the people ♡♡
My nails weren't filed to the same shape and when I asked to fix it, it was still messed up. I got a gel manicure and asked for a gold color on my ringer finger. The gold they picked out was a clear with gold sparkles so you can see through the sparkles to my clear nail while all the other nails are a solid color. There is polish on my skin around the nails, the gel polish was smudged before I even got out of the chair, and my ring finger has spots of the nail polish from the other fingers on it. I'm so disappointed. What a waste of $80. I should have stayed home and done it myself, at least it would look nice.
Well I booked an appointment for a Friday or Saturday can’t remember but when I came for my appointment they said they never booked me then I told them my name and the time and then they said they canceled it very rude service I got no help what’s so ever they didn’t even let me know before they had cancelled my appointment without me knowing. Tried booking another time came in I was 5 minutes late and they cancelled my appointment once again. Wouldn’t go back here they over book and cancel appointments them come up with stories. The guy even looked in his book and I was in it and then he just told me he cancelled it. I was not very happy definitely rude service
Place Pictures
GS Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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