Quick Facts About Joy Beauty Supply
Joy Beauty Supply has a number of strengths that make it an appealing option for customers. Firstly, customers have mentioned that the products sold in the store blended well with their hair. This is an important factor for customers looking for haircare products, as it indicates that the store offers high-quality items that can meet their specific needs. Additionally, customers appreciate that the store carries a wide range of products for black hair care. This shows that Joy Beauty Supply understands the specific requirements of its target market and strives to meet them. Customers also appreciate the variety of items available, including wigs, lashes, makeup, contacts, hair glue, and more. This comprehensive selection allows customers to find everything they need for their haircare and beauty needs in one place.
Another strength of Joy Beauty Supply is its location. Being situated in the Hazelwood shopping center, the store is easily accessible for customers. Its proximity to other shops, such as Family Dollar, may also bring in more foot traffic, giving the store greater visibility and the opportunity to attract new customers.
Positive feedback about the staff indicates that they are friendly and helpful. This can greatly enhance the customer experience, as customers feel valued and supported. The helpfulness of the staff is especially important in a store like this, where customers may require guidance and advice on the best products for their hair type and style.
It is important to note that there are also several weaknesses identified by customers. One recurring complaint is the limited space and cluttered layout of the store. The small size and overstocked aisles make it difficult for customers to navigate and find products easily. Some customers have also mentioned that the store is dimly lit, which makes it challenging to see the displayed products. These factors can negatively impact the shopping experience, causing frustration for customers and potentially leading them to seek out alternative stores with better lighting and more spacious layouts.
Another weakness of Joy Beauty Supply is the perception of overpricing. Some customers felt that the prices were high compared to other stores or that they were being asked to spend more than they planned. These concerns suggest that the store may need to reassess its pricing strategy and ensure that it is competitive in the market. Additionally, negative comments about the customer service indicate that some customers have had poor experiences. They felt that the staff was solely focused on making money rather than prioritizing the needs and satisfaction of the customers. This highlights the importance of providing excellent customer service to build loyalty and ensure repeat business.
In conclusion, Joy Beauty Supply has strengths in terms of the quality of its products, the range of items available, and its convenient location. However, weaknesses such as the small and cluttered store layout, overpricing concerns, and poor customer service have been identified by customers. Addressing these weaknesses will be crucial for the store to enhance the overall shopping experience and retain customers.
Best TL Reviews
Blended good with my hair. Left my front out just need few clip INS. They need human hair this hair is Nappy yet work's for week.
Small store but very nice people. They have almost everything you can look for on black hair care. They have wigs, lashes, Makeup contacts, ,hair glue etc.
Not good. They wanted me to spend over $5.00 on my card when I was trying to spend $1.00. I only needed that 1 item, anything else was a waste. I didn't need or want anything else from that store. You shouldn't try to force peoples hand to sell product & make more money.
Just left this place! Hot rachett mess!! They were in there following people around like the Chinese people off of Menace to society! The older Chinese man was double charging at the register! I kindly put down my items and left the store!
I love this place....one of the Villes best kept secrets!!! Nice selection of wigs & extensions & every thing else for natural or non natural hair!!!
To dark too cluttered to overstock aisles to narrow. Displays you can't see them. I would shop someplace with better lightning and space to look and shop. Unhappy custom
Worst experience at this store, they don’t care about the customers just want your money! Over priced & bad customer service. Definitely lost a customer!
It's located in the Hazelwood shopping center next to the Family Dollar. The space is pretty cramped but they have a variety of products. This is not a Sally's Beauty Supply this is more of an urban store. You'll find items like wigs, hair extensions, braiding hair temporary hair color things like that. They also have tons of the different types of bundles of Indian hair Brazilian hair excetera. Mizani as well as Keracare products are sold here.
Joy Beauty Supply Info
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Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | Closed |
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