Quick Facts About Pretty Nails
Strengths:
1. Skilled technicians: Many customers have praised the skills of the technicians at Pretty Nails Place, specifically mentioning Jenny and John as providing excellent service and high-quality work.
2. Clean and sanitary environment: Multiple comments mention the cleanliness of the salon and the adherence to CDC guidelines, indicating that the salon has a strong commitment to maintaining a hygienic environment for their customers.
3. Convenient location: Although it may not be close to where some customers live, the fact that they are willing to drive 25 minutes indicates that Pretty Nails Place attracts customers from a wide area.
4. Availability and prompt service: Customers appreciate the ability to walk in without an appointment and not have to wait for service. This suggests that the salon has efficient scheduling and good availability.
5. Professional and friendly staff: Several comments mention that all the employees are nice and professional. This creates a welcoming and positive atmosphere for customers.
6. Long-lasting results: One customer specifically mentions that their acrylic nails lasted for three weeks, even with heavy daily use. This demonstrates the skill and technique of the technicians at Pretty Nails Place.
Weaknesses:
1. Inconsistent quality: One customer expresses disappointment with the end results of their nails, mentioning that the quality was not up to standard and the nails were uncomfortable. This feedback suggests that there might be inconsistencies in the work done at the salon.
2. Lack of refund policy: The same customer mentions that when they requested a refund, the salon refused and only offered to remove the nails. This highlights a potential weakness in their customer service and their approach to handling dissatisfied customers.
3. Communication issues: The same customer mentions that one of their friends was shushed by a technician while talking. This indicates a lack of professionalism and customer focus in terms of communication.
4. High prices: While most comments do not complain about the pricing, the dissatisfied customer mentions feeling that the service was a waste of $50. This suggests that some customers feel that the prices at Pretty Nails Place may be too high for the quality of service they receive.
5. Busy periods: One customer mentions that the salon was busy, which may indicate that there are peak times during which it may be more difficult to get an appointment or receive prompt service.
Overall, Pretty Nails Place has several strengths, including skilled technicians, a clean environment, convenient location, availability, and friendly staff. However, it does have some weaknesses, such as inconsistent quality, a lack of refund policy, communication issues, potential high prices, and busy periods. Addressing these weaknesses through quality control measures, improved customer service policies, and better communication training for technicians can help strengthen the overall reputation and customer satisfaction at Pretty Nails Place.
Best TL Reviews
Jenny is the best! I got a clear gel refill with an american manicure and 2 nail designs. It's very clean there and they're follow all CDC guidines. The salon is not close to where Iive but for me its well worth the 25 minute drive.
Was able to walk in without an appointment and not wait. Jon did a great dip manicure.
I was referred to this salon. I was glad I tried them out they did great work. Was satisfied and will be going back
Everyone here is really nice and professional. John is my favorite, my nails always look perfect and he doesn’t take long at all
Overall super disappointed ~ I got my nails done yesterday and they’re NOT good ~ they hurt and I’ve had acrylics before and they’ve never hurt before~ the line work is bad and all of them looked messed up and there’s no consistency with shape~ waste of 50$ And they refused to give me a refund when I came back in and only offered to remove them.
Been going here for years. All of the girls and guys are so nice. Clean ,friendly place. Get your nails or eye brows or pedicures done they are all professionals.
I randomly started coming here. Tried a few places in the area and found they have the best techniques. I get acrylic nails and have lasted me 3 weeks! I bartend at night and type during the day. Needless to say they have beyond lasted and the shape and style are almost perfect. I really have been pleased the last few times I went. Cost is reasonable and in alignment with current rates. By no means over priced. I have also had a pedicure twice here and it was great too. Perfect timing. One time they accommodated my busy day and made me adding that service on possible.
went in with 2 of my friends on a friday and they were very busy but still got started on us promptly. they were quick but did not rush the manicure. i would definitely go back again. only reason i’m giving 4 stars is because the man doing my friends nails shushed her when she was speaking to me.
Place Pictures
Pretty Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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