Quick Facts About La Nails Salon
La Nails Salon has received a mix of positive and negative comments, highlighting both its strengths and weaknesses. In this analysis, we will discuss these points in detail to provide a comprehensive understanding of the salon's performance.
Starting with the strengths, many customers have praised the salon for its quality services and excellent results. One customer states that they love getting their nails done here and even travel from Florida regularly to receive their services. They specifically mention Lynn, who they believe is the best and does a wonderful job. Another customer also mentions that they always get what they want and love their nails, indicating a high level of customer satisfaction.
Furthermore, some customers appreciate the friendly and nice nature of the employees. They mention that the staff is sweet and that everyone does a great job. This positive customer service experience plays a crucial role in customer retention and building a positive reputation for the salon.
On the other hand, the salon has faced several criticisms and negative reviews, which highlight its weaknesses. One customer recounts a terrible experience where the technician rushed through the full set, leading to bleeding polish and an unsatisfactory outcome. They were shocked when faced with a $110 charge and expressed their disappointment at the poor service. Although the salon tried to negotiate a lower price, the customer still felt that $75 was too much for the subpar nails.
Additionally, there are allegations of racism against the salon. A Facebook post claims that La Nails is racist and specifically targets black customers by overcharging them. This accusation, if true, is a severe weakness for the salon, highlighting discriminatory practices that impact customer trust and loyalty.
Another customer had a negative experience where the technician did not meet their expectations. They mention that the acrylic was not applied correctly, the nails were improperly shaped, and the technician did not buff the new acrylic evenly. This resulted in the need for multiple coats of polish. Such incidents of poor craftsmanship and attention to detail can be detrimental to the salon's reputation and customer satisfaction.
Lastly, a male customer felt discriminated against during his pedicure session. He believed that because he was a man, the technician did not perform a good job and did not meet his expectations. He even had to come home and recut around his big toes, indicating a lack of attention to detail. This experience led the customer to search for a new salon, which demonstrates the impact of poor service quality on customer loyalty and retention.
In conclusion, La Nails Salon has both strengths and weaknesses. Customers appreciate the quality services and excellent results provided by some technicians, as well as the friendly nature of the employees. However, there are severe weaknesses in terms of poor service quality, allegations of racism, and instances of gender-based discrimination. These negative experiences can significantly impact the salon's reputation, customer satisfaction, and ultimately, its success in the industry.
Best TL Reviews
never ever ever go here lady did an entire full set in less than an hour, didn’t sand my nails property before painting causing polish to bleed all over my fingers, and than had the AUDACITY to try and charge me $110 dollars for THESE. the worst service i’ve ever gotten, i refused to pay the price and they “gave me a deal” still asking me to pay $75. the nails aren’t worth $40 on this lady’s best dad please never ever ever go here waste of time and money!!!!!
THIS HOW SAD WHY LA NAILS BEING RACIST. A post I found on Facebook. I heard things myself about them , I don’t go any more. Smh.
(How do you charge somebody 100 dollars to paint there nails in then tell them you over charger black people because you don’t like our kind or our money wow maby when I get there ill ask her why she said that because I go there every now in then on top of that I never knew she hated black people in said we always trying to get stuff for free wow)
I love getting my nails done here. Travel from Florida all the time to get my nails done here . The best place to come Lynn is the best and does a wonderful job.
Best place to get ur nails done. I love my nails ???? I think everyone does a great job and they r nice and sweet.
I always get what I want... Some price's may have changed. BUT I still love my favorite nail shop.
Not a good experience. He did not put enough acrylic on my nails they were not shaped how I wanted them. The man did not buff the new acrylic evenly and he had to put about 5 coats of polish on my nails because he did not use the white polish as a base for the pastel color I picked out.
I went today 6/21/22.I got pedicure. Normally one of the other ladies does my pedicures. This lady did a bad job .I had to come home and recut around my big toes.I still tipped the lady. I felt like because I was a man she felt like she didn't have to do a good job.I' m going to search for a new salon. Give people what they pay for.My pedicure was 36. I still tipped 10 bucks .Truthfully she did deserve a tip.It was a waste of money .Men we deserve great pedicures as well.
First time here great service , nice employees was in and out my manicure came out beautiful,
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La Nails Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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