Quick Facts About Modern Nails
Strengths:
1. Talented nail technicians: Many customers praise the young ladies at Modern Nails for their skill and ability to do a great job with sns, acrylic, and gel nails. This indicates that the salon has skilled and talented staff members who can provide high-quality nail services.
2. Beautiful and clean salon: One customer mentions that the salon itself is beautiful and clean. A clean and well-maintained environment is crucial in the nail salon industry to ensure hygiene and provide a positive experience for customers.
3. Attentive customer service: Another customer highlights that everyone who walked into the salon was acknowledged, indicating that the staff at Modern Nails provide attentive and friendly customer service. This is important in making customers feel welcomed and valued.
4. Satisfied and happy customers: A customer observes that everyone who finished while they were there left looking satisfied and happy, with very pretty nails. This suggests that the salon is capable of delivering satisfying results to their customers, promoting customer loyalty and positive word-of-mouth.
5. Comfy pedicure chairs and sneeze guards: The salon has recently upgraded its equipment, including new comfortable pedicure chairs and sneeze guards. This shows that the salon invests in providing a comfortable and safe experience for their customers.
Weaknesses:
1. Rushed and poor quality service: One customer complains about a rushed experience and poorly done nails. The customer felt that the service was subpar and that their nails looked terrible. This indicates a weakness in providing consistent high-quality service and attention to detail.
2. Nail infection/fungus concerns: Another customer alleges that their visit to Modern Nails resulted in a possible nail infection/fungus. This raises concerns about the salon's cleanliness and adherence to proper sanitation practices. It indicates a weakness in maintaining a clean and hygienic environment.
3. Price disparity and cheap products: A customer expresses disappointment in paying a higher price for a service compared to their usual salon but receiving lower-quality results. The customer believes that the salon uses cheap products, which led to their gel pedicure peeling within 24 hours. This suggests a weakness in using subpar products and not delivering value for the price charged.
4. Language barrier: While some customers appreciate the friendliness and kindness of the staff, one customer suggests that more English-speaking staff members would be preferred. This language barrier might hinder effective communication and impact the overall customer experience.
5. Wait times: A recurring comment mentions long wait times at Modern Nails. While some customers find it worth the wait, this can still be viewed as a weakness, as extended wait times can lead to customer dissatisfaction and frustration.
In conclusion, Modern Nails has strengths in terms of talented nail technicians, a beautiful and clean salon, attentive customer service, satisfied customers, and upgraded equipment. However, the salon faces weaknesses in rushed and poor-quality service, possible hygiene concerns, price disparities and cheap products, language barriers, and long wait times. These weaknesses should be addressed and improved upon to provide a consistently positive and high-quality experience for all customers.
Best TL Reviews
Great for eyebrows!! However I just asked for my nails to be painted, and they made me pay before they painted them. The lady said because that way she wouldn’t have to redo them. She completely rushed the whole time and they look like absolute garbage.
This business most likely gave me nail infection/ fungus. I've been patient with them giving them multiple chances. The owner is rude and doesn't value your time as a customer. Very unprofessional and unclean business.
I have never gotten a bad sns, acrylic or gel nail job here. The young ladies doing nails are very talented and can do almost anything you could want.
I visited this place for the first time even though it wasn’t recommending by friends. The salon itself is beautiful and clean .They are very attentive everyone who walked in was acknowledged. I spent about 2 hours here. Here is where I was very disappointed. I spent $65 on a pink and white ombré set $15 more than what I pay at my usual salon ,it was decent. However I spent $55 on a gel pedicure and not even 24 hours later the top coat bubbled up and was just peeling while I was on vacation. I don’t mind spending when it’s good quality work. This here is cheap products. I have never had a gel pedicure even chip. I had to pay while on vacation $65 for someone else to redo my whole pedicure. Will not return.
Do a good job a little overpriced, asked young lady to straighten a nail and she took offense but she was doing a great job just wanted that one spot fixed. This always happens because my finger is crooked from being shut in a car door when I was younger
The young ladies are always very nice and most of them are wonderful at their jobs the only thing I would change is that they speak more English but I love modern nails ????❤????
Wow, I love this place! They are in a new location, just doors away from where they were - but newly decorated and very nicely done! New comfy cozy pedicure chairs with plastic inside covers for the foot bowls already waiting for my toes and the manicure area now has sneeze guards. From the work I saw - the finger nail technician ladies do a great job getting your nails just as you want them. Everyone who finished while I was there, left looking satisfied and happy. Very pretty nails on very nice people. The pedicure ladies are still the same great ladies who have taken super care of me for years! I like getting the tangerine smelling pedicure. It is my favorite! It's a Fantastic experience and they do such a good job too. My feet are soft for weeks after. I get a regular manicure, just to spoil myself. I ask that my nails are cut short and to use clear only polish. I do have confidence they will do what I ask and they do!! The Manager is the same sweet lady and quite friendly. Oh, and I always get a hello when I walk in and a good bye when I leave. They got real busy while I was there around 10:30 Wed morning but I was seated immediately and waited maybe 10-15 minutes for a foot-toe nail technician - just because they were so busy. Before I left everyone who came in was seated - however all the chairs were full. There were even 2 - mother & daughter customers who came in while I was being pampered, which made me smile, it was so sweet! I do recommend this place. Nice employees, pretty new location and the results I get are always pleasing to me. If you go in with a smile - I promise you will get a smile back. Super place.
I've been going here for years. Always friendly. Can be quite the wait but worth it nails never disappoint.
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Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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