Luxury Nails HL

+1 770-420-2773

1075 Whitlock Ave SW, Marietta, GA 30064 United States of America

Open Today: -

Quick Facts About Luxury Nails HL

Luxury Nails HL has both strengths and weaknesses based on the comments provided.

One of the strengths mentioned multiple times is the quality of service provided. Customers praise the attention to detail and the gentle approach of the husband and wife duo who run the salon. They are commended for being thorough and taking their time to ensure the job is done right. This attention to detail is especially important when it comes to nail care, as customers want their nails to be healthy and well-maintained. The technicians also take the time to educate customers on nail care, providing valuable information to help improve the health of their nails.

Another strength mentioned is the durability of the nail products used. Customers noted that their nail color did not chip or come off easily, even after extended periods of time. This suggests that the products used at Luxury Nails HL are of good quality and provide long-lasting results.

The friendly and personable nature of the staff is also highlighted as a strength. Customers appreciate the personalized service and the effort made by the technicians to remember their preferences and previous interactions. This creates a welcoming and comfortable environment for customers, making them feel valued and respected.

Furthermore, the positive customer experiences mentioned in the comments indicate that Luxury Nails HL has a strong reputation in the community. Customers are willing to drive long distances and pay higher prices for the services provided at the salon, suggesting that the quality of the work is worth the investment.

However, there are also some weaknesses that can be identified based on the comments. The lack of availability for walk-in appointments seems to be a recurring issue. Customers have mentioned that Luxury Nails HL only takes appointments, which can be inconvenient for those who prefer a more spontaneous approach. In addition, one comment mentions difficulty in getting a response when trying to schedule an appointment, suggesting a potential issue with communication and responsiveness.

The pricing at Luxury Nails HL is also mentioned as a potential weakness. While customers acknowledge that the service provided is of high quality, some consider the prices to be on the higher side. This may limit the salon's customer base to those who are willing to pay a premium for the services offered.

In terms of capacity, it is mentioned that Luxury Nails HL is a two-person team. While this allows for personalized service, it may also result in longer wait times for appointments. The salon's popularity and positive reputation may contribute to a higher demand for their services, which could potentially lead to difficulty in securing an appointment in a timely manner.

In conclusion, Luxury Nails HL has several strengths including high-quality service, attention to detail, durable products, and a friendly and personable staff. However, it also faces challenges such as limited availability for walk-in appointments, potentially higher prices, and a small team that may result in longer wait times. Overall, the salon seems to have a strong reputation and a loyal customer base, but there may be opportunities for improvement in certain areas to further enhance the customer experience.

Best TL Reviews

I was next door at a dentist appt for my daughter, the visit was going to take a while so I decided to go next door to get a fill in.

I walk in and the lady says “hello, do you have an appointment” I informed her I didn’t. She said they only take appointments. I asked sis she have any appointments for today she quickly stated NO. I find it very strange that I have been sitting in front of this business for over 1 hour (waiting on my daughter at the dentist) and the mail shop is completely EMPTY! Things that make you say Hmmmmmm. Have a great day ????

None of the nail salons in my hometown do SNS powder yet so whenever I have to work in the neighborhood of Luxury Nails I stop by to get a manicure and powder nails. This husband and wife duo are friendly and do a great job. They are gentle and pay attention to detail.

Luxury nails really was an amazing experience, the best pedicure and set I have ever had. While they are only a 2 person team, please be patient and know that they are the best around. Thank you so much!!

This place is hands down the best. Lana is amazing. Not only does she do the best nails in town, but she remembers everything. She remembers my special color and remembers all of the little things that come up in small talk. She is absolutely amazing. Not one time have I been disappointed. Thankfully I don't have to drive far to see her, but I would drive far to come visit her. She takes her time and makes sure the job is right the first time. She also educates you on your nails and how best to wear your nails to help them be the healthiest they can be. I get acrylic powder over my natural nail and topped with gel color. And I don't know what they use for a top coat, but let me tell you, my nail color on my toes has not once chipped or came off before I visited again. I can't give them enough stars!!

I've been a client of Le's for the past year. His attention to detail is unmatched. He is not trying to hurry you out his chair to get to the next client. In 1 year I have not had 1 broke nail where going to someone else I experienced a broke nail 3x in one month. After experiencing that inconvenience, Le is the ONLY one who does my nails. Plus I don't have to pay $100+ dollars for subpar service, bulky nails, rushed work or someone talking to me crazy. All things that I have experienced at other salons.

How do you call for an appointment, leave detailed voice messages and even personally drive down to give Lana an hand written note with my name, phone number and desired appt time and still no call back! Mind-blowing

I am new to the area and needed to findt a new place to get my nails done. My husband and I decided to try Luxury nails for pedicures. We loved it and I will be back again soon to get my nails done as well. I had great conversation with Lana and I was more then happy with my toes and the palm tree she painted for my big toes.

Great experience. It was a little pricey but well worth it! I got acrylic base with gel polish, something I have never tried before. The women was very nice and explained what she was doing and the difference between acrylic, gel, and sns nails. She was very patient with me trying to chose a color. She did not rush and was very attentive to the shape I wanted as well as asked me several times if I liked the shape and color to make sure I was happy. Overall great experience! I will be coming back!